Human Services Case Manager

Pasco County, FL; Dade City (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Pasco County's Community Services Department, Human Services Division, seeks a Human Services Case Manager for a grant-funded role. You will interview applicants, assess resources, and determine eligibility for potential funding or services.

Strong report writing and case documentation are essential. The position requires a Bachelor's in Social Science or related field or an Associate degree with two years in human services.

Qualifications

• Bachelor's degree or equivalent; associate degree with experience may be considered.
• Knowledge of social service principles, policies, and regulations.
• Ability to prepare concise written reports and maintain case notes.

Responsibilities

• Interview social welfare applicants and evaluate resources and need.
• Make recommendations for funding or denial based on policies and regulations.
• Counsel indigent and at-risk individuals on social, emotional, or financial issues.
• Perform related duties as required.

Skills

Rapport building

Communication skills

Assessment/ evaluation

Policy adherence

Case notes/documentation

Autonomy/initiative

Education

Bachelor's degree in Social Science or related field

Associate degree + 2 years experience in human services

Job description

JOIN OUR TEAM AS A HUMAN SERVICES CASE MANAGER

This role involves professional social work in the County's Community Services Department, Human Services Division.

THIS IS A GRANT FUNDED POSITION

Interviews social welfare applicants. Evaluates applicants' resources, including assets, income, employability, family status, and State or Federal assistance received. Makes recommendations for funding or denial of service based on established policies, procedures, laws, and regulations.

Counsels indigent and at risk citizens on how to deal with social, emotional, or financial problems within their own limitations. Encourages self-sufficiency and independence of social service programs when possible.

Performs related work as required

• Knowledge of the principles and practices of social service work.
• Knowledge of County laws, rules, and regulations related to the providing of public assistance and medical care.
• Knowledge of related social service activities.
• Ability to achieve rapport and to establish effective relationships with applicants, their relatives, other interested persons, and community human service providers.
• Ability to prepare complete, concise, meaningful, and accurate written reports and maintain Case Worker notes in client files.
• Ability to establish and maintain good relations with fellow employees and the public.
• Ability to make sound judgments.
• Ability to work autonomously and creatively on new projects.

PHYSICAL SKILLS:

Ability to communicate effectively using verbal, written and visual communication.

EDUCATION, TRAINING AND EXPERIENCE:

Graduation from an accredited college or university with a Bachelor's Degree in Social Science or a related field OR an Associate degree and two (2) years' experience in the human services field. Must be able to type (no minimum speed requirement), and use calculator and telephone. Computer/data entry experience is preferred. Experience working with people affected by opioid use disorder, substance use disorder, and/or experience working with housing support services preferred.

LICENSES, CERTIFICATIONS OR REGISTRATIONS:

Must possess a valid Florida Driver's License.

ADA STATEMENT:

A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act.

DRUG-FREE WORKPLACE:

Pasco County BOCC is a drug-free workplace in accordance with Federal and Florida law.

EMERGENCY RESPONSE/RECOVERY ACTIVITIES:

All employees will be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location and work schedule to fit the needs of the County and its citizens.

VETERANS' PREFERENCE:

Under Section 295.07, F.S., Chapter SSA-7, Pasco County BCC provides to Veterans, that preference in appointment will be given to preference-eligible applicants.

PASCO COUNTY WAS VOTED ONE OF THE NATION'S TOP WORKPLACES FOR 2021