Human Services Benefits Programs Supervisor

City of Alexandria, VA; Alexandria (VA); On-site; USD 71,000 - 95,000; Full time

Job summary

City of Alexandria is seeking a Human Services Benefits Programs Supervisor to lead the Center for Economic Support team and coordinate the provision of public benefits with strong supervision and program oversight.

The role involves developing staff competencies, performing eligibility determinations for financial and medical assistance, and participating in SNAP and food distribution programs, while ensuring accuracy and compliance with state guidelines.

Job description

Human Services Benefits Programs Supervisor

Salary
$70,883.54 - $94,952.52 Annually

Location
Alexandria, VA

Job Type
Full-Time

Job Number
2027-00551

Department
Department of Community and Human Services

Division
CENTER FOR ECONOMIC SUPPORT

Bargaining Unit
N/A

Description
Human Services Benefits Programs Supervisor

The City of Alexandria is located in northern Virginia and is bordered by the District of Columbia (Potomac River), Arlington and Fairfax counties. With a population of approximately 150,000 and a land area of 15.75 square miles, Alexandria is the seventh largest city in the Commonwealth of Virginia. Alexandria has a charming waterfront and is a unique and historic place to live and work. If you are interested in working for the vibrant City of Alexandria, we invite qualified candidates to apply for our Human Services Benefits Programs Supervisor position.

What we do and how we do it is driven by our 4 Guiding Principles:

• Aligning the work we do with our strategic plan
• Executing against our strategy and ensuring accountability for our results
• Promoting and encouraging a culture of leadership and ownership at all levels of the organization
• Promoting a culture of service excellence, creativity and entrepreneurship

An Overview
A Human Services Benefits Programs Supervisor is a member of the Center for Economic Supervisory Team and the Benefit Programs Leadership team. The Human Services Benefits Programs Supervisor assigns reviews and coordinates the work of staff responsible for the provision of public benefits assistance through supervision of staff, program planning, administration, and evaluation; ensures work quality and adherence to established policies and procedures; and performs the complex tasks relative to the assigned area of responsibility. This position also supervises the staff responsible for generating reports and analysis of data captured in State and local database systems including VaCMS, Data Warehouse, Q-Flow, and other systems. An employee in this class is responsible for developing staff competencies in determining and redetermination the eligibility of individuals and families for financial and medical assistance and participating in SNAP and food distribution programs. Significant independent judgment, leadership, and innovative approaches are required to carry out the responsibilities of this position and ensure the accuracy of case processing and compliance with state guidelines. Work is performed under the administrative supervision of the Manager of Human Services Benefits Programs.

The City of Alexandria is an Equal Opportunity Employer and values diversity in its workforce. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, military status, or disability.