Human Services Client Associate

City of Alexandria, Virginia; Alexandria (VA); On-site; USD 40,000 - 50,000; Full time

Job summary

The City of Alexandria, Virginia is seeking a Human Services Client Associate to support residents in crisis by providing crisis intervention, emergency referrals, and access to social services. The role involves engagement with vulnerable populations and collaboration with a cross-functional team to connect clients with needed resources.

Incumbents participate in community outreach initiatives and workshops, aiding programs for low-income families and at-risk individuals.

Responsibilities

• Provide crisis intervention and emergency support and referral services to residents in crisis or in need of social services.
• Assist in planning, organization, and implementation of topical workshops and community outreach programs.

Job description

The City of Alexandria is located in northern Virginia and is bordered by the District of Columbia (Potomac River), Arlington and Fairfax counties. With a population of approximately 150,000 and a land area of 15.75 square miles, Alexandria is the seventh largest city in the Commonwealth of Virginia. Alexandria has a charming waterfront and is a unique and historic place to live and work. If you are interested in working for the vibrant City of Alexandria, we invite qualified candidates to apply for our Human Services Client Associate position.

What we do and how we do it is driven by our 4 Guiding Principles:

• Aligning the work we do with our strategic plan
• Executing against our strategy and ensuring accountability for our results
• Promoting and encouraging a culture of leadership and ownership at all levels of the organization
• Promoting a culture of service excellence, creativity and entrepreneurship

An Overview

Employees in the Center for Economic Support Customer Relations division is the initial point to access services in the Department of Community and Human Services for residents in crisis and/or need social service interventions. Incumbents provide crisis intervention and emergency support and referral services to the Alexandria community. The incumbent participates in a variety of community relations projects for low-income families including persons at risk of becoming homeless or experiencing homelessness, persons with disabilities or chronic illnesses, elderly, mentally ill, substance dependent, and/or ex-offenders. The incumbent assists in the planning, organization, and implementation of topical workshops, community outreach, and community-based health care programs. Work performed is supervisory reviewed through conference and effectiveness of services to the clients.

The City of Alexandria is an Equal Opportunity Employer and values diversity in its workforce. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, military status, or disability.

We are proud to welcome you to explore the City of Alexandria's excellent benefits and programs!

Click Here To Learn More About Employee Benefits

Click here to learn more about the City's Employee Development Program

The benefits referenced on this site, may be changed from time to time without notice. Temporary and some part-time positions are not eligible for these benefits. For further information, please contact the Talent Acquisition Team of Human Resources at [e-mail].