Human Resources Supervisor

GSF; Miami (FL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health and Wellness benefits

401(k)

Paid time off

Job summary

QCD, a Quality Custom Distribution Services subsidiary of GSF, seeks a Human Resources Supervisor for our Miami Distribution Center, supporting ~110 employees. You will oversee recruiting, onboarding, employee relations, compliance, and day-to-day HR operations in a hands-on, coaching role.

Ideal candidates have 3–6 years HR experience, bilingual English/Spanish, and a Bachelor’s degree in HR or related field. Travel and fast-paced distribution knowledge are a plus.

Qualifications

• 3 to 6 years of progressive HR experience including employee relations, recruiting, HR administration.
• Supervisory or HR leadership experience preferred.
• Bilingual English/Spanish required.
• Bachelor's degree in HR, Business Administration, or related field preferred.
• Working knowledge of employment laws, benefits administration, HR policies, and employee relations practices.
• Experience using HRIS systems and Microsoft Office applications.
• Ability to communicate effectively with employees and leaders at all organizational levels.
• Strong organizational skills with the ability to maintain confidentiality and manage multiple priorities.

Responsibilities

• Serve as the primary HR contact for employees and leaders at the Miami Distribution Center, providing guidance on policies, benefits, payroll, onboarding, and employee relations.
• Lead recruiting efforts for hourly and salaried positions, including sourcing, interviewing, candidate selection, and job offer administration.
• Support employee onboarding, orientation, and retention initiatives to create a positive employee experience and reduce turnover.
• Maintain personnel records, HR documentation, and employee files while ensuring confidentiality and compliance with company, state, and federal requirements.
• Partner with managers and supervisors to ensure fair and consistent application of HR policies, procedures, and employment practices.
• Coordinate leave administration, drug and alcohol testing programs, benefits communications, and required workplace notices.
• Monitor HR compliance requirements and ensure labor law postings, reporting, and documentation remain current.
• Support special projects and HR initiatives that enhance employee engagement, development, and organizational effectiveness.

Skills

HR experience

Employee relations

Recruiting

HR administration

Supervisory experience

Bilingual English/Spanish

Communication

Confidentiality

Education

Bachelor's degree in HR or Business

Tools

HRIS systems

Microsoft Office

Job description

Description

ABOUT QCD:

Established in 2006, Quality Custom Distribution Services LLC (QCD), a subsidiary of GSF, is a custom last-mile distribution company specializing in tailored solutions for selected food service Industry customers. Headquartered in Frisco, Texas, QCD services thousands of restaurants throughout the United States. Providing over 37,000 deliveries a week from 25 strategically located distribution centers, the QCD fleet averages more than 40 million miles driven per year. QCD associates also help run a national non-profit, the GSF Foundation.

At QCD, every role drives success. Whether you're preparing orders, making deliveries, mapping routes, or managing warehouses, you're part of a dynamic team that keeps America's favorite restaurants running. Beyond offering logistics jobs, we build careers and fuel the future of foodservice distribution.

Human Resources Supervisor – Miami, FL

What You'll Do:

You'll serve as the lead Human Resources representative for our Miami Distribution Center, partnering closely with site leadership to support a workforce of approximately 110 employees. This role is focused on building a strong employee experience through recruiting, onboarding, employee relations, compliance, retention initiatives, and day-to-day HR operations. If you're an HR professional who enjoys being hands‑on, coaching leaders, and supporting employees across all stages of the employment lifecycle, this could be the opportunity for you.

In This Role, You'll:

• Serve as the primary HR contact for employees and leaders at the Miami Distribution Center, providing guidance on policies, benefits, payroll, onboarding, and employee relations.
• Lead recruiting efforts for hourly and salaried positions, including sourcing, interviewing, candidate selection, and job offer administration.
• Support employee onboarding, orientation, and retention initiatives to create a positive employee experience and reduce turnover.
• Maintain personnel records, HR documentation, and employee files while ensuring confidentiality and compliance with company, state, and federal requirements.
• Partner with managers and supervisors to ensure fair and consistent application of HR policies, procedures, and employment practices.
• Coordinate leave administration, drug and alcohol testing programs, benefits communications, and required workplace notices.
• Monitor HR compliance requirements and ensure labor law postings, reporting, and documentation remain current.
• Support special projects and HR initiatives that enhance employee engagement, development, and organizational effectiveness.

What You'll Bring:

• 3 to 6 years of progressive Human Resources experience, including employee relations, recruiting, and HR administration.
• Previous supervisory or HR leadership experience preferred.
• Bilingual English/Spanish required.
• Bachelor's degree in Human Resources, Business Administration, or related field preferred.
• Working knowledge of employment laws, benefits administration, HR policies, and employee relations practices.
• Experience using HRIS systems and Microsoft Office applications.
• Ability to communicate effectively with employees and leaders at all organizational levels.
• Strong organizational skills with the ability to maintain confidentiality and manage multiple priorities.

The Schedule & Setting:

• Full-time, on‑site position located in Miami, Florida.
• Supports a non‑union distribution center with approximately 110 employees.
• Works closely with the Distribution Center General Manager and Regional Human Resources Manager.
• Regular presence in both office and warehouse operational environments.
• Occasional travel may be required.
• Fast‑paced distribution and logistics environment supporting daily operations.

Pay & Benefits:

• Pay Range (Base Pay): Dependent on Experience
• Weekly pay (every Friday)
• Other Compensation: May include overtime pay, bonuses, or other incentive pay as applicable to the position and location.
• Health and Wellness: Medical, Dental, Vision, Disability, Health and Dependent Care Reimbursement Accounts (FSA), Employee Assistance Program (EAP), Voluntary Insurance (Accident, Critical Illness, Hospital Indemnity, Legal, Life, and AD&D); Pet Insurance.
• Retirement Benefits: 401(k)
• Paid Time Off (PTO): Includes vacation, sick leave, and paid company holidays provided in accordance with company policy and applicable state and local laws.

WHY JOIN US

We're not just in the business of distribution - we're in the business of development. Your ambition accelerates our whole team's progress. We provide clear paths for career advancement, from entry-level to leadership, backed by comprehensive training and development programs. As we grow with our customers, our associates navigate the next turn in their supply chain careers. Opportunities are always on the road ahead with QCD and throughout theGolden State Foodsfamily of companies.

At QCD, our people-first culture is grounded in simple values: treat others the way you want to be treated, hold yourself to a high standard, and always do the right thing. We believe in shared success - because when our people thrive, our customers do, too.

QCD is the place to be, if you believe in living our values-driven culture - celebrating wins together - learning from challenges - exploring bold ideas - collaborating for shared success - prioritizing people first and giving back to our community.

Equal Opportunity Employer:

We're proud to be an equal opportunity employer. QCD values diverse perspectives and is committed to creating an inclusive and respectful workplace where every person is supported and empowered to thrive.