Human Resources Specialist (Information Systems)

U.S.-Immigration-and-Customs-Enforcement; Washington (District of Columbia); On-site; USD 120,000 - 150,000; Full time

Job summary

U.S. Immigration and Customs Enforcement (ICE) Office of Human Capital, located in Washington, DC, seeks a senior analyst to support HR data analyses and BI reporting.

The role involves developing dashboards, forecasts, and decision-ready intelligence for recruitment and workforce strategy. The position emphasizes collaboration with internal stakeholders, data integrity, and continuous improvement of HRIT processes.

Qualifications

• One year of specialized experience at the GS-13 level or equivalent performing HR data analysis and reporting.
• Experience collaborating with internal/external stakeholders to refine requirements and ensure delivery of functional solutions.
• Proficient use of data-analysis or BI tools to develop reports, dashboards, visualizations, or forecasting models.

Responsibilities

• Develop reports, dashboards, and visualizations to support HR decision making.
• Collaborate with lead analysts to refine project requirements and timelines.
• Advise management on HRIT workforce data, automation, and system improvements.

Skills

HR data analysis

Stakeholder collaboration

Data visualization

SQL

Tools

Microsoft Excel

Power BI

Tableau

SQL

Job description

View Common Definitions of terms found in this announcement.

Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Office of Human Capital, in Irving, Texas; Washington, District of Columbia.

These are non-bargaining unit positions.

Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages.

You qualify for the GS-14 grade level if you possess one (1) year of specialized experience at the GS-13 grade level or equivalent performing duties such as:

• Serving as a senior analyst for a Human Capital Data and Systems (HDS) unit collecting, maintaining, reviewing, analyzing, and evaluating data related to HR.
• Working with lead analysts to collaborate with internal and external stakeholders to refine project requirements, clarify timelines, identify risks, and ensure delivery of functional solutions.
• Using advanced data-analysis or business-intelligence tools, such as Microsoft Excel, Power BI, Tableau, Structured Query Language (SQL), or comparable tools, to develop reports, dashboards, visualizations, or forecasting models.
• Assisting lead analysts turning raw information into decision-ready intelligence using dashboards, statistical reports, and infographics to support business decisions on recruitment, retention, and workforce strategy.
• Advising management on HRIT workforce data, data integrity, automation, systemimprovements, or business-process improvements.

Qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans, Peace Corps, VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs.