Human Resources Specialist (Information Systems)

U.S. Immigration and Customs Enforcement (ICE); Irving (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

U.S. Immigration and Customs Enforcement (ICE) in Irving, Texas, seeks a data-focused professional to lead Human Capital Data and Systems (HDS) initiatives.

You will serve as a senior technical advisor on HRIT and workforce data, translating complex data into actionable insights for leadership and stakeholders. The role emphasizes collaboration with internal teams and external partners to refine requirements, manage risks, and deliver robust HRIT solutions.

Qualifications

• Limit your resume to no more than two pages.
• IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC.
• WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
• Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

Responsibilities

• Represent Human Capital Data and Systems (HDS) in workgroups, meetings, and presentations related to HRIT and workforce analytics.
• Serve as a senior technical advisor within HDS on HRIT and workforce data issues, providing expert recommendations to organizational leadership on data interpretation and system enhancements.
• Collaborate with internal and external stakeholders to refine project requirements, timelines, risks, and ensure delivery of functional solutions.
• Transform raw data into actionable business intelligence (dashboards, statistical reports, infographics) to support decisions on recruitment, retention, and workforce strategy.

Job description

Summary

View Common Definitions of terms found in this announcement.

View Common Definitions of terms found in this announcement.

Organizational Location

These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Office of Human Capital, in Irving, Texas; Washington, District of Columbia.

These are non-bargaining unit positions.

Duties

• Representing Human Capital Data and Systems (HDS) in workgroups, meetings, and presentations related to human resources information technology (HRIT) and workforce analytics.
• Serving as a senior technical advisor within Human Capital Data and Systems (HDS) on human resources information technology (HRIT) and workforce data issues, providing expert recommendations to organizational leadership on data interpretation and system enhancements.
• Collaborating with internal and external stakeholders to refine project requirements, clarify timelines, identify risks, and ensure delivery of functional solutions.
• Transforming raw data into actionable business intelligence (dashboards, statistical reports, infographics) to support decisions on recruitment, retention, and workforce strategy.

To meet agency needs, this position will be filled under a time-limited appointment, of more than one year but not-to-exceed (NTE) 3 Years based on management approval which will be determined by their review of workload requirements and available funding. This is not a permanent appointment and does not allow for conversion to a permanent competitive service.

Salary

The salary range indicated in this announcement reflects the lowest and highest potential salaries for this position. The actual salary range will be based on the applicable locality pay for the selected duty location. General Schedule locality pay tables may be found under Salaries & Wages .

Note

One or more positions may be filled using this vacancy announcement. Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.

Requirements

Conditions of employment

• You must be a U.S. citizen to apply for this position.
• You must successfully pass a background investigation.
• You must successfully pass a drug screen.
• Males born after 12/31/59 must certify registration with Selective Service.
• Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
• Probationary Period: This is a full-time position. Upon appointment to this position, you may be required to serve a one-year probationary period.
• Complete the initial online assessment and USAHire Assessment, if required

Qualifications

Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

Duties

• Ensuring Human Capital Data and Systems (HDS) processes comply with established organizational policies, enterprise information, technology changes, and mandated security accessibility guidelines, with minimal or limited supervision.
• Monitoring assigned systems or applications to detect problems and assist with corrective actions or initiate change requests to keep human resources information technology operations running smoothly.
• Working with senior analysts, collecting, maintaining, reviewing, analyzing, and evaluating data related to human resources services, within the Human Capital Data and Systems (HDS) unit.
• Assisting in the implementation of data validation processes and participating in functional and user acceptance testing throughout the Human Capital Data and Systems life cycle to confirm that technical requirements meet operational needs.

Qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Current or Former Political Appointees:

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and/or Disabled Veterans with a compensable service‑connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans , Peace Corps , VISTA volunteers , and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non‑competitive appointment and to understand the required documentation,

A student loan repayment incentive may be available, in which case a service agreement will be required.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Benefits

• health
• dental
• vision
• life
• long‑term care insurance
• retirement plan
• Thrift Savings Plan [similar to a 401(k)]
• Flexible Spending Account
• Employee Assistance Program
• personal leave days
• paid federal holidays
• flexible work schedules
• telework
• tuition reimbursement
• transportation subsidies
• uniform allowance
• health and wellness programs
• fitness centers
• Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service‑connected disability rating of 30 percent or more

DHS is committed to employee development and offers a variety of employee training and developmental opportunities.

For more information, go to the DHS Careers website and select "Benefits."

The Fair Chance to Compete for Jobs Act prohibits the Department of Homeland Security and its Components from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code

• 9202(c) and 5 C.F.R
• 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Servicing Human Resources Office POC listed at the bottom of this announcement.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full‑time, part‑time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

• Accountability
• Attention to Detail
• Customer Service
• Decision Making
• Flexibility
• Influencing/Negotiating
• Integrity/Honesty
• Interpersonal Skills
• Learning
• Reading Comprehension
• Reasoning
• Self-Management
• Stress Tolerance
• Teamwork

In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.

The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements.

Direct Hire Authority

These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet .

Veterans

Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). Staffing Policy View information on veterans' preference.

Federal Career Transition Assistance Plan (CTAP/RPL/ICTAP) Eligibles

If you have never worked for the federal government, you are not eligible for consideration as a CTAP, RPL, ICTAP candidate. Visit the OPM website for information on eligibility and how to apply as a CTAP, RPL, or ICTAP candidate. To exercise selection priority for this vacancy, CTAP/RPL/ICTAP candidates must meet the basic eligibility requirements, specialized experience, all selective factors, and be placed in the well qualified category for this position. In addition, you must submit the supporting documents listed under the required documents section of this job announcement.