Human Resources Specialist (Employee Relations)

U.S. Immigration and Customs Enforcement (ICE); Washington (District of Columbia); Presencial; USD 110 000 - 140 000; Tempo integral

Resumo da oferta

U.S. Immigration and Customs Enforcement (ICE) in Washington, DC seeks a Human Resources Specialist (Employee Relations) at the full performance level to advise managers on conduct, performance, and personnel issues.

The role requires sophisticated judgment in resolving complex employee relations matters and guiding actions within regulatory frameworks. The position emphasizes analysis of investigations, development of factual conclusions, and effective communication in writing and orally.

Qualificações

• One year of specialized experience at the GS-12 grade level or equivalent performing a full range of employee relations duties.
• Ability to advise managers on conduct and performance matters, including handling sensitive issues.
• Experience analyzing investigation reports and communicating findings clearly both orally and in writing.
• Skill in modifying guidelines to resolve complex employee relations issues.
• Experience researching cases to identify trends and precedents.

Responsabilidades

• Provide senior level advice to servicing area managers on misconduct, performance management, and related employee relations issues.
• Recommend actions including counseling, reprimands, suspensions, demotions, or removal, and serve as technical representative in third party appeals.
• Analyze investigation documentation and develop fact-based conclusions; communicate findings effectively.
• Modify established guidelines to address complex employee relations issues.
• Conduct research to identify trends or aggravating/mitigating circumstances in employee relations cases.

Conhecimentos

employee relations

analytical thinking

policy refinement

communication

investigations

legal/regulatory knowledge

Descrição da oferta de emprego

Summary

View Common Definitions of terms found in this announcement.

Organizational Location

These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Office of Human Capital, in Washington, District of Columbia.

These are non‑bargaining unit positions.

Duties

As a Human Resources Specialist (Employee Relations), at the full performance level, you will perform the following duties:

• Serve as principle advisor to servicing area managers in identifying and addressing employee relationsissues such as employee misconduct, performance management, administrative grievances, performanceand medical issues, leave administration, procedural questions, and legal‑regulatory issues related topersonnel;
• Recommend appropriate action (including alternative methods), by which employees are counseled,reprimanded, suspended, demoted or removed for conduct or performance problems, serving as a technicalrepresentative in third party appeals, as appropriate;
• Analyze reports of investigation, and develop factual information from affidavits, exhibits, and otherdocumentary evidence; develop supportable conclusions and effectively communicate findings orally andin writing, using a variety of methods;
• Modify, adapt or refine established guidelines to resolve complex, precedent‑setting employee relationsissues;
• Conduct extensive research into employee relations cases to identify trends, patterns, oraggravating/mitigating circumstances of a precedent‑setting nature.

The first 100 applicants will receive first consideration. Additional applicants, beyond the first 100, may be considered, upon management's request. Due to high volume of applicants, not all applicants will be considered.

Note: One or more positions may be filled using this vacancy announcement. Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.

Conditions of employment

• You must be a U.S. citizen to apply for this position.
• You must successfully pass a background investigation.
• You must successfully pass a drug screen.
• Males born after 12/31/59 must certify registration with Selective Service.
• Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
• Probationary Period: This is a full‑time permanent position (Career/Career‑Conditional appointment). Upon appointment to this position, you may be required to serve a one‑year probationary period.

Qualifications

Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

Duties

You qualify for the GS‑13 grade level if you possess one (1) year of specialized experience at the GS‑12 grade level or equivalent performing 2 out of 4 of the following duties:

• Providing senior level technical advice and guidance to managers regarding a full range of conduct and performance matters, which are often sensitive and controversial in nature;
• Modifying, adapting or refining established guidelines to resolve complex, precedent‑setting employee relations issues;
• Proposing new policies or practices in the employee relations arena;
• Conducting extensive research into employee relations cases to identify trends and patterns.

Qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non‑career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and/or Disabled Veterans with a compensable service‑connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans , Peace Corps , VISTA volunteers , and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non‑competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.

Education

This job does not have an education qualification requirement.

Additional Information

This announcement is to create an inventory of qualified applicants. The first 100 applicants will receive first consideration. Additional applicants, beyond the first 100, may be considered, upon management 's request. Due to high volume of applicants, not all applicants will be considered.

This position is at the full performance level.

E‑Verify

DHS uses E-Verify, an Internet‑based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

Suitability

If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.

Background Investigation

To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation for High Risk/Public Trust as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.

Reasonable Accommodation (RA) Requests

If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case‑by‑case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

A student loan repayment incentive may be available, in which case a service agreement will be required.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Benefits

DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long‑term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.

• Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers.
• Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service‑connected disability rating of 30 percent or more.

Fair Chance to Compete for Jobs Act

The Fair Chance to Compete for Jobs Act prohibits the Department of Homeland Security and its Components from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code

• 9202(c) and 5 C.F.R
• 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Servicing Human Resources Office POC listed at the bottom of this announcement.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full‑time, part‑time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

• Accountability
• Attention to Detail
• Customer Service
• Decision Making
• Flexibility
• Influencing/Negotiating
• Integrity/Honesty
• Interpersonal Skills
• Learning
• Reading Comprehension
• Reasoning
• Self-Management
• Stress Tolerance
• Teamwork

In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.

The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements.

Direct Hire Authority

These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet.

Veterans

Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD‑214, or other substantiating documents). Staffing Policy View information on veterans' preference.

Interagency Career Transition Assistance Program (ICTAP) Eligibles

If you have never worked for the federal government, you are not eligible for consideration as a CTAP, RPL, ICTAP candidate. Visit the OPM website for information on eligibility and how to apply as a CTAP, RPL, or ICTAP candidate. To exercise selection priority for this vacancy, CTAP/RPL/ICTAP candidates must meet the basic eligibility requirements, specialized experience, all selective factors, and be placed in the well qualified category for this position. In addition