Human Resources Specialist

A. O. Smith Corp.; Johnson City (TN); On-site; USD 42,000 - 62,000; Full time

Job summary

A. O. Smith Corp.

in Johnson City, TN is seeking a Human Resources Specialist to support the HR team with day-to-day administration, policy communication, and documentation control. You will assist in recruiting, benefits administration, payroll data accuracy in SAP SuccessFactors, and employee inquiries, while partnering with manufacturing operations to enable smooth HR service delivery. This role emphasizes accuracy, confidentiality, and proactive service; you will prepare reports using Excel

Qualifications

• Bachelor's degree preferred
• 2-3 years related HR experience
• Manufacturing industry experience preferred
• Experience with Microsoft Office Suite (Word, Excel, Outlook, Access)
• Excellent communication skills (written and oral)
• Demonstrated interpersonal skills with all levels of management
• SAP SuccessFactors and Kronos experience preferred

Responsibilities

• FMLA administration and certification processing.
• Maintain personnel records including deductions, direct deposits, and status changes in SAP SuccessFactors.
• Manage employee paperwork for completeness and accuracy.
• Address employee benefit questions and issues.
• Assist in hiring by pre-screening, scheduling interviews, and coordinating orientations.
• administer benefits changes and processing.
• Prepare exit interview packets and conduct exit interviews.
• Prepare reports using Excel and HRIS.
• Print IDs and coordinate building access with security.
• Coordinate HR projects, events, and newsletters.
• Serve as first point of contact for employees and visitors for HR.
• Enter and maintain accuracy of employee data in HRIS.
• Post communications on bulletin boards and keep them current.
• Process paperwork for terminated hourly employees.

Skills

Communication skills

Interpersonal skills

Ability to interact with all levels of

Education

Bachelor’s Degree

2-3 years HR experience

Tools

Microsoft Office Suite

SAP SuccessFactors

Kronos

HRIS

Job description

Human Resources Specialist

Company / Location Information

A.O. Smith is a global leader applying innovative technologies and energy‑efficient solutions to products manufactured and marketed worldwide. The company is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.

Primary Function

The Human Resources Specialist assists the HR department by performing various tasks, either as a generalist or area specific. The incumbent will be responsible for communicating, administering, and enforcing policies, procedures, and documentation related to HR.

Responsibilities

• FMLA administration including certification and designation processing.
• Processing and maintenance of personnel records including deductions, direct deposits, and employee status changes within SAP SuccessFactors.
• Manage employee paperwork to verify that all documents are complete and accurately processed.
• Address and resolve employee questions in regard to benefits.
• Assist in the hiring process by pre‑screening applications, setting up interviews, and preparing and conducting orientations.
• Benefits administration and changes.
• Prepare exit interview packets, perform exit interviews, and separation notices.
• Assist in preparing reports as needed using Excel and HRIS software.
• Print employee identifications and coordinate access with security.
• Partake in facilitating and coordinating special HR projects, including events, studies, and newsletters.
• Point of contact for building maintenance and requests.
• Perform other activities as needed or as directed.
• Provides initial contact and service to employees and visitors for the Manufacturing Human Resource department and ensures that their needs or requests are addressed in a positive, professional, and timely manner.
• Enter and maintain accuracy and organization of assigned employee data, records, and files including, but not limited to; timekeeping, attendance, vacation, sick days, leaves, disciplinary actions, and other necessary employment information into HR information system.
• Posts communication memos and other company related materials on company bulletin boards, and ensure all boards are current and organized.
• Processes paperwork for terminated hourly employees.

Qualifications

• Bachelor’s Degree preferred
• 2-3 years of related HR experience
• Manufacturing industry experience preferred
• Experience with Microsoft Office Suite, Word, Excel, Outlook, and Access
• Excellent Communication Skills via written and oral
• Demonstrated interpersonal skills and ability to deal comfortably with all levels of management
• SAP SuccessFactors and/or Kronos Experience preferred

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company‑sponsored life insurance, retirement security savings plan, short‑ and long‑term disability programs and tuition assistance.

ADA Statement & EEO Statement

In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case‑by‑case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.

We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.