HR Generalist

A. O. Smith Corporation; Johnson City (TN); On-site; USD 55,000 - 75,000; Full time

Job summary

A.O. Smith Corporation in Johnson City, TN is seeking a Human Resources Specialist to support HR operations in a manufacturing environment. The role handles FMLA, benefits, onboarding, records, and HRIS data entry, communicating policies and coordinating interviews.

You will work with SAP SuccessFactors and Kronos, prepare reports in Excel, and assist with special HR projects. A Bachelor's degree and 2–3 years of HR experience are preferred.

Qualifications

• Bachelor’s Degree preferred
• 2–3 years of related HR experience
• Manufacturing industry experience preferred
• Experience with Microsoft Office Suite, Word, Excel, Outlook, and Access
• Excellent Communication Skills via written and oral
• Demonstrated interpersonal skills and ability to deal comfortably with all levels of management
• SAP SuccessFactors and Kronos experience preferred

Responsibilities

• FMLA administration including certification and designation processing.
• Processing and maintenance of personnel records including deductions, direct deposits, and employee status changes within SAP SuccessFactors.
• Manage employee paperwork to verify that all documents are complete and accurately processed.
• Administer drug screen process.
• Address and resolve employee questions in regard to benefits.
• Assist in the hiring process by pre‑screening applications, setting up interviews, and preparing and conducting orientations.
• Benefits administration and changes.
• Prepare exit interview packets, perform exit interviews, and separation notices.
• Assist in preparing reports as needed using Excel and HRIS software.
• Print employee identifications and coordinate access with security.
• Partake in facilitating and coordinating special HR projects, including events, studies, and newsletters.
• Point of contact for building maintenance and requests.
• Perform other activities as needed or as directed.
• Provides initial contact and service to employees and visitors for the Manufacturing Human Resource department and ensures that their needs or requests are addressed in a positive, professional, and timely manner.
• Enters and maintains accuracy and organization of assigned employee data, records, and files including, but not limited to; timekeeping, attendance, vacation, sick days, leaves, disciplinary actions, and other necessary employment information into HR information system.
• Posts communication memos and other company related materials on company bulletin boards, and ensure all boards are current and organized.
• Processes paperwork for terminated hourly employees.

Skills

Excellent communication

Interpersonal skills

Organizational skills

Education

Bachelor's Degree preferred

Tools

SAP SuccessFactors

Kronos

Microsoft Office

Job description

Company / Location Information

A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.

Date: Jul 16, 2026

Location(s):

Johnson City, TN, US, 37601

Company: A. O. Smith Corporation

Business Unit: NAWH

Workplace Setting: Onsite

Company / Location Information

A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.

Primary Function

The Human Resources Specialist assists the HR department by performing various tasks, either as a generalist or area specific. The incumbent will be responsible for communicating, administering, and enforcing policies, procedures, and documentation related to HR.

Responsibilities

• FMLA administration including certification and designation processing.
• Processing and maintenance of personnel records including deductions, direct deposits, and employee status changes within SAP SuccessFactors.
• Manage employee paperwork to verify that all documents are complete and accurately processed.
• Administer drug screen process.
• Address and resolve employee questions in regard to benefits.
• Assist in the hiring process by pre‑screening applications, setting up interviews, and preparing and conducting orientations.
• Benefits administration and changes.
• Prepare exit interview packets, perform exit interviews, and separation notices.
• Assist in preparing reports as needed using Excel and HRIS software.
• Print employee identifications and coordinate access with security.
• Partake in facilitating and coordinating special HR projects, including events, studies, and newsletters.
• Point of contact for building maintenance and requests.
• Perform other activities as needed or as directed.
• Provides initial contact and service to employees and visitors for the Manufacturing Human Resource department and ensures that their needs or requests are addressed in a positive, professional, and timely manner.
• Enters and maintains accuracy and organization of assigned employee data, records, and files including, but not limited to; timekeeping, attendance, vacation, sick days, leaves, disciplinary actions, and other necessary employment information into HR information system.
• Posts communication memos and other company related materials on company bulletin boards, and ensure all boards are current and organized.
• Processes paperwork for terminated hourly employees.

Qualifications

• Bachelor’s Degree preferred
• 2-3 years of related HR experience
• Manufacturing industry experience preferred
• Experience with Microsoft Office Suite, Word, Excel, Outlook, and Access
• Excellent Communication Skills via written and oral
• Demonstrated interpersonal skills and ability to deal comfortably with all levels of management
• SAP SuccessFactors and/or Kronos Experience preferred

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

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ADA Statement & EEO Statement

In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.

We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Nearest Major Market

Asheville

Nearest Secondary Market

Knoxville

Job Segment

HR Generalist, HR, HRIS, Information Systems, ERP, Human Resources, Technology