Human Resources Service Center Specialist - (Contract 6 mos)

Arthur J. Gallagher & Co. (AJG); Rolling Meadows (IL); Hybrid; USD 45,000 - 60,000; Part time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development opportunities

People-first culture

Job summary

Arthur J. Gallagher & Co. in Rolling Meadows, IL, is seeking an HR Specialist to deliver high-touch onboarding support and act as the primary HR contact for newly acquired employees.

The role operates in a hybrid setting with company-provided equipment and normal business hours. Main tasks include responding to inquiries, coordinating onboarding activities, maintaining records in Oracle HR systems, and supporting HR policies and benefits questions.

Qualifications

• Minimum of 2 years of experience in HR-facing roles.
• Must have basic knowledge of Microsoft Office suite, including Outlook.
• Experience with HR systems and processes is preferred.

Responsibilities

• Serve as the primary HR contact for newly acquired employees, delivering personalized support.
• Respond to employee inquiries via phone and ticketing systems, ensuring timely resolutions.
• Facilitate onboarding activities and support a seamless transition into the organization.
• Assist with questions related to HR policies, benefits, and integration processes.
• Maintain accurate and confidential employee records within HR systems.

Skills

HR experience

Customer service

Microsoft Office

Ticketing systems

Education

High school diploma

Tools

Oracle HR systems

Job description

Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

Overview

We are seeking an HR Specialist to join a specialized team focused on delivering a high-touch, "white-glove" employee experience. In this role, you will serve as a key point of contact for employees, providing exceptional support and guidance throughout their employment journey, particularly during onboarding and integration activities.

Position Details

• Contract Length: Up to 6 months
• Location: Hybrid in Rolling Meadows, IL (2 days onsite per week)
• Schedule: Monday through Friday, 9:00 AM - 5:00 PM CT
• Equipment: Company-provided equipment; reliable high-speed internet required

How you'll make an impact

• Serve as the primary HR contact for newly acquired employees, delivering personalized support and guidance.
• Respond to employee inquiries via phone and ticketing systems, ensuring timely and accurate resolutions.
• Facilitate onboarding activities and support employees through a seamless transition into the organization.
• Assist with questions related to HR policies, benefits, and integration processes.
• Partner with cross-functional teams to ensure a consistent and positive employee experience.
• Maintain accurate and confidential employee records within Oracle HR systems.
• Provide administrative and clerical HR support as needed.
• Coordinate pre-employment and onboarding activities, including background checks, I-9 verifications, and related documentation.
• Prepare reports, communications, and employee-related documentation.
• Manage service tickets and ensure adherence to established service level agreements (SLAs).
• Support additional HR projects and responsibilities as assigned.

About You

Required: Minimum of 2 years of experience in position or specialization, supporting HR programs and processes. Minimum of high school diploma. Must have basic knowledge of Microsoft Office suite, including Outlook. Must have prior experience completing transactions in HR Systems.

Preferred: Behaviors: Aptitude for technology and process improvement. Comfortable with learning new technology and tools. Able to adapt to changing requirements and environment. Outstanding customer service and interpersonal skills. Good judgment and critical thinking required.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)