Human Resources Quality Assurance Manager

City of New York; All (MO); On-site; USD 79,000 - 119,000; Full time

Job summary

The City of New York is seeking a Human Resources Quality Assurance Manager to oversee recruitment data, ensure accuracy of personnel records, and assist with staffing strategies. This role requires a master's degree and relevant experience, emphasizing detail orientation and effective communication skills. The position offers a competitive salary and is part of a commitment to a diverse workforce.

Qualifications

• Master's degree and one year of relevant experience required.
• Detail-oriented with high-level organizational skills.
• Ability to manage multiple priorities and communicate effectively.

Responsibilities

• Manage recruitment data control and personnel actions.
• Serve as point of contact for OMB requests.
• Assist with staffing needs and special projects.

Skills

Detail-oriented

High-level organizational skills

Effective communication

Education

Master's degree in relevant fields

Baccalaureate degree

Associate degree

High school diploma

Tools

Excel

Word

PowerPoint

Job description

Human Resources Quality Assurance Manager

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Human Resources Quality Assurance Manager

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The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on “what works,” staff at DOP engage in meaningful relationships with those on probation to enhance community safety and decrease recidivism.

The Department Of Probation Is Recruiting (1) One Associate Staff Analyst To Function As a Human Resources (HR) Quality Assurance Manager. Under The Direction Of The Assistant Commissioner Of HR And Labor Relations, With Very Wide Latitude For Independent Judgment And Initiative The HR Quality Assurance Manager Will

• Manage all recruitment data control for OMB submissions, approvals and pending actions as well as track all personnel actions for the Department of Probations and submit NYCAPS error tickets as needed.
• Serves as the point of contact for all OMB requests for justification and follow ups as needed. Liaise with the OMB Task Force for review and approval all new hire personnel actions.
• Ensure that personnel transactions and records are updated and accurate. Serve as a principal resource to key executive staff within the assigned area of responsibility.
• Assist the Assistant Commissioner with both short and long-range planning for staffing needs to meet their operational goals and objectives within headcount and budgetary constraints.
• Respond to difficult and sensitive programmatic staff inquiries and complaints and assist with resolutions and alternative recommendations.
• Oversee the maintenance of the department organizational charts as well as keep track of agency staff attrition.
• Assist with special projects as needed.
  
  

ASSOCIATE STAFF ANALYST - 12627

Minimum Qualifications

• A master's degree from an accredited college in economics, finance, accounting, business or public administration, public health, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school, and one year of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management, or in a related area; or
• A baccalaureate degree from an accredited college and three years of satisfactory full-time professional experience in the areas described in "1" above.
• An associate degree or completion of 60 semester credits from an accredited college and five years of satisfactory full-time professional experience as described in “1” above.
• A four-year high school diploma or its educational equivalent approved by a State’s department of education or a recognized accrediting organization and seven years of satisfactory full-time professional experience as described in “1” above.
• A combination of education and/or experience equivalent to “1”, “2”, “3”, or “4” above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma and at least one year of experience as described in “1” above.
  
  

Preferred Skills

• Detail-oriented & high-level organizational skills. - The ability to exercise independent judgment & manage multiple priorities. - Ability to communicate effectively in verbal and written form. - Expertise in Excel, Word, PowerPoint, and other Microsoft programs. - Ability to compile reports and prepare presentations.
  
  

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

, $79,473.00 – $118,334.00

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Quality Assurance

• Industries

  Government Administration

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