Human Resources Partner II - Human Resources (Civil Service)

City of Dallas; Dallas (TX); On-site; USD 62,000 - 77,000; Full time

Job summary

City of Dallas is seeking a Human Resources Partner II to provide senior-level administrative and consulting support on HR issues and organizational changes. You will drive recruitment, support employee relations, and analyze HR metrics to guide leadership decisions.

You will partner with management to improve relationships, morale, and retention while ensuring compliance with federal laws and city policies.

Qualifications

• Bachelor's degree required in HR, business/public administration, or social science.
• Two years of professional HR experience with employee relations, performance management, change management, or engagement.
• Equivalencies allowed (see posting).

Responsibilities

• Attract qualified applicants to fill City positions.
• Manage recruitment process and metrics reporting for assigned groups.
• Provide professional customer service and handle escalated HR inquiries.
• Assist in employee relations issues and mediation methods.
• Collaborate with management to improve relationships, morale, and retention.
• Analyze HR trends and provide proactive insights for solutions.

Skills

HR practices

City policies

Customer service

HR strategy

Communication

Relationship building

Organization

Problem solving

Education

Bachelor's degree in HR / Business / Public Administration or related field

Job description

Dallas is Growing. Grow With Us.

Looking for more than just a job? The City of Dallas offers careers with purpose. With competitive benefits, growth opportunities, and a vibrant work culture,

we’re committed to helping you thrive while you help our city flourish. Be part of a team that’s committed to service, innovation, and community.

Job Summary

The Human Resources Partner II provides and delivers senior level administrative and consultant services to employees and management on human resources related issues and organizational changes.

Overview

Job Description

The Human Resources Partner II provides and delivers senior level administrative and consultant services to employees and management on human resources related issues and organizational changes.

Essential Functions

• Recommends, develops, and implements strategies to attract qualified applicants to fill City positions.
• Manages and supports the recruitment process for assigned groups by ensuring the best qualified candidate is hired for each opening; follows and monitors recruitment metrics and drafts, creates, and delivers reports to leaders weekly.
• Provides professional customer service support in response to inquiries and handles escalated issues appropriately; demonstrates strong communication and customer service skills; assesses and anticipates HR related needs.
• Assists and supports senior level HR Partners in the resolution of complex employee relations issues; addresses employee grievances and assists in mediation methods.
• Works closely with management and employees to develop, implement, evaluate, improve work relationships, build moral, and increase productivity and retention.
• Analyzes and evaluates trends and metrics with the HR department; provides proactive insights for HR solutions and program designs.
• Works with HR Partners to identify training needs for teams and individuals; collaborates with management to provide daily coaching to leadership on a variety of actions; trains on standards regarding employee relations issues, policy interpretation and application, talent management and development, and organizational design consultation.
• Ensures that human resources development activities are compliant with all applicable federal laws and regulations.
• Partners with HR Center of Expertise functions as needed to provide solutions for clients.
• Conducts investigations and inquiries related to employee issues and complaints made through any other source.
• Performs any and all other work as needed or assigned.

Knowledge And Skills

• Knowledge of Human Resources practices and procedures.
• Knowledge of City policies.
• Knowledge of customer service and collaboration.
• Knowledge of HR strategy and mission.
• Ability to accurately complete processes, forms, and workflows.
• Ability to balance employee needs with business objectives of the City.
• Ability to organize, multi-task and prioritize.
• Ability to identify problems and make recommendations to resolve.
• Ability to build relationships and provide HR resources to departments.
• Communicating effectively both verbally and in writing.
• Establishing and maintaining effective working relationships.

Education

MINIMUM QUALIFICATIONS

• Bachelor's degree in a human resources, business/public administration, or social science field.

Experience

• Two (2) years of professional level human resources experience with responsibility for employee relations, performance management, change management, and/or employee engagement.

Equivalencies

• High school diploma or GED plus six (6) years of the required experience will meet the education and experience requirements.
• Associate degree in any field plus four (4) years of the required experience will meet the education and experience requirements.
• Bachelor's degree (or higher) in a non-specified field plus four (4) years of the required experience will meet the education and experience requirements.
• Master's degree (or higher) in a specified field will meet the education and experience requirements.
• A Society for Human Resource Management (SHRM) certification OR Human Resource Certification Institute (HRCI) will substitute for one (1) year of the required experience.

License

• Valid driver's license and good driving record

Salary Range

$62,379.20 - $76,585.60

The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.

City of Dallas is an Equal Opportunity Employer.