Human Resources Operations Specialist

The New York Foundling; New York (NY); On-site; USD 55,000 - 67,000; Full time

Job summary

The New York Foundling seeks a detail‑oriented administrative professional to support HR operations in our New York office. You will process employment documents, respond to inquiries, and help sustain a compliant and welcoming workplace.

This role involves handling confidential information, supporting payroll and expense processes, managing supplies, and contributing to internal audits and project initiatives to improve efficiency.

Qualifications

• Bachelor's degree; minimum 2 years in administrative support.
• Strong attention to detail and time management.
• Ability to maintain confidentiality and handle sensitive information.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Strong written and verbal communication skills.

Responsibilities

• Ensure timely and accurate employment related documentation and compliance to promote good brand and employee satisfaction.
• Provide responsive and effective front line HR support to ensure a positive employee experience and operational efficiency.
• Process HR transactions and employee rewards for payment and ensure accurate expense coding and timely submission to ensure financial management of HR business transactions.
• Monitor and manage HR supplies to equip employees with the tools needed and a comfortable working environment.
• Establish and maintain an effective internal audit process to ensure operational and regulatory compliance and update compliance records accordingly.
• Effectively plan, execute and monitor discretionary projects to improve efficiency and support long-term strategic goals while staying within time constraints.
• Ensure timely and accurately handling of arrest notifications to support compliance and appropriate HR action.
• Update HR Dashboard on a monthly basis with key performance metrics including employment verifications, referral bonuses, unemployment claims to provide timely insights into workforce activity and compliance.

Skills

Attention to detail

Time management

Microsoft Office

Written and verbal communication

Confidentiality

Education

Bachelor's degree

Tools

Microsoft Office Suite

Job description

Overview

At The New York Foundling, we trust in the power and potential of people, and we deliberately invest in proven practices. From bold beginnings in 1869, our New York-based nonprofit has supported hundreds of thousands of our neighbors on their own paths to stability, strength, and independence. We help children and families navigate through and beyond foster care. We help families struggling with conflict and poverty grow strong. We help individuals with developmental disabilities live their best lives, and we help our neighbors access quality health and mental health services—core to building lifelong resilience and wellbeing. Together, our interrelated programs provide a whole-person, whole-family, and whole-life approach that unlocks solutions for a lifetime.

Overview

At The New York Foundling, we trust in the power and potential of people, and we deliberately invest in proven practices. From bold beginnings in 1869, our New York-based nonprofit has supported hundreds of thousands of our neighbors on their own paths to stability, strength, and independence. We help children and families navigate through and beyond foster care. We help families struggling with conflict and poverty grow strong. We help individuals with developmental disabilities live their best lives, and we help our neighbors access quality health and mental health services—core to building lifelong resilience and wellbeing. Together, our interrelated programs provide a whole-person, whole-family, and whole-life approach that unlocks solutions for a lifetime.

Responsibilities

• Ensure timely and accurate employment related documentation and compliance to promote good brand and employee satisfaction [E.g. provide verification letters within 3 days of request. Respond to unemployment claims and coordinate witnesses and documentation for hearings. Submit all 15 day suspension PCNs]
• Provide responsive and effective front line HR support to ensure a positive employee experience and operational efficiency. [E.g. Answering HR mainline calls, responding to emails, and printing employee IDs]
• Process HR transactions and employee rewards for payment and ensure accurate expense coding and timely submission to ensure financial management of HR business transactions. [E.g. Process invoices within14 business days of receipt. Submit all employee reimbursements with proper documentation, Reconcile credit cards monthly]
• Monitor and manage HR supplies to equip employees with the tools needed and a comfortable working environment [Manage and order office and kitchen supplies, maintaining appropriate inventory levels.]
• Establish and maintain an effective internal audit process to ensure operational and regulatory compliance and update compliance records accordingly. Escalate any findings to HR leadership for appropriate follow-up or action.
• Effectively plan, execute and monitor discretionary projects to improve efficiency and support long-term strategic goals while staying within time constraints.
• Ensure timely and accurately handling of arrest notifications to support compliance and appropriate HR action. [Monitor daily, ensure all relevant information/documents are stored electronically, notify the appropriate HRBP and AVP within 24 hours of receiving a notification.]
• Update HR Dashboard on a monthly basis with key performance metrics including employment verifications, referral bonuses, unemployment claims to provide timely insights into workforce activity and compliance.

The New York Foundling is committed to attracting and retaining a diverse employee population, the Foundling will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

Qualifications

• Bachelor's degree required, minimum of 2 years experience in an administrative support role
• Strong attention to detail and time management skills.
• Ability to maintain confidentiality and handle sensitive information.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
• Strong written and verbal communication skills

Education Required

Bachelor’s Degree from a U.S. accredited educational institution or Credential Evaluation for a non-U.S. educational institution

Recruitment Tagline

Hiring Impact, Changing Lives Together

Salary Range

$60,564 + (Education Additive $3,800)