Human Resources Operations Manager

Project Lead The Way; Indianapolis (IN); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Project Lead The Way (PLTW) is seeking an HR Operations Manager to ensure an exceptional Team Member experience by running HR programs, systems, and processes smoothly. This role covers multi-state payroll, benefits, compliance, leave administration, HRIS management, and wellbeing initiatives.

The position is hybrid/remote and requires reside in or around the Indianapolis area, with occasional travel. The ideal candidate will have SHRM-CP/PHR or equivalent, and extensive HR operations experience

Qualifications

• A bachelor's degree in Human Resources, Business, or a related field, or equivalent related experience.
• A SHRM-CP, PHR, or other related HR certification.
• Extensive HR operations experience spanning payroll, benefits, compliance, leave administration, HR systems, and reporting.
• Excellent communication, prioritization, problem-solving, and relationship-building skills.
• The ability to work effectively in a hybrid/remote environment while collaborating across teams.
• Legal eligibility to work in the United States.
• Ability to travel occasionally.

Responsibilities

• Deliver accurate and compliant multi-state payroll.
• Manage benefits administration, including enrollment, life events, open enrollment, vendor coordination, invoice reconciliation, and benefits communications.
• Help Team Members navigate leave and accommodation programs, including FMLA and ADA.
• Maintain and optimize Paylocity, ensuring accurate HR data while identifying opportunities for automation, self-service, and better reporting.
• Turn HR and benefits data into meaningful insights that help inform decisions and improve the Team Member experience.
• Lead PLTW's wellbeing program and collaborate with Team Members and partners to create engaging wellness initiatives.
• Support employment eligibility, I-9 documentation, required training, records retention, and audit readiness.
• Serve as a trusted resource for Team Members while partnering with Finance, IT, vendors, and other stakeholders.
• Look for better ways of working by improving processes, tools, resources, and workflows across HR operations.

Skills

Communication

Prioritization

Problem solving

Relationship building

Hybrid/remote work

Travel

HR certification (SHRM-CP/PHR)

Education

Bachelor's degree in Human Resources, Business, or related field

Tools

Paylocity

Job description

At Project Lead The Way (PLTW), we are empowering students to thrive in an evolving world. We know that U.S. students must develop the knowledge and skills necessary to compete in the workforce, solve important challenges, and contribute to global progress. We know that teachers need support in empowering students to build these skills. Through our pathways in computer science, engineering, and biomedical science, PreK-12 students learn problem-solving strategies, critical and creative thinking, and how to communicate and collaborate.

We're looking for an HR Operations Manager who is excited about creating an exceptional Team Member experience while ensuring the HR programs, systems, and processes behind it run smoothly. This is a hands-on, high-impact role for someone who loves the operational side of HR but also sees opportunities to make it better. This role ensures operational excellence across multi-state payroll, benefits, compliance, leave administration, HRIS management, and wellbeing programs. The HR Operations Manager will partner closely with teams across PLTW to improve processes, solve problems, and make HR resources easier for Team Members to navigate.

This is a hybrid/remote role that requires candidates to live in or around the Indianapolis area.

PLTW IS SEEKING CANDIDATES WHO CAN:

• Deliver accurate and compliant multi-state payroll and support federal, state, and local payroll requirements.
• Manage benefits administration, including enrollment, life events, open enrollment, vendor coordination, invoice reconciliation, and benefits communications.
• Help Team Members navigate leave and accommodation programs, including FMLA and ADA.
• Maintain and optimize Paylocity, ensuring accurate HR data while identifying opportunities for automation, self-service, and better reporting.
• Turn HR and benefits data into meaningful insights that help inform decisions and improve the Team Member experience.
• Lead PLTW's wellbeing program and collaborate with Team Members and partners to create engaging wellness initiatives.
• Support employment eligibility, I-9 documentation, required training, records retention, and audit readiness.
• Serve as a trusted resource for Team Members while partnering with Finance, IT, vendors, and other stakeholders.
• Look for better ways of working by improving processes, tools, resources, and workflows across HR operations.

WHAT IS REQUIRED:

• A bachelor's degree in Human Resources, Business, or a related field, or equivalent related experience.
• A SHRM-CP, PHR, or other related HR certification.
• Extensive HR operations experience spanning payroll, benefits, compliance, leave administration, HR systems, and reporting.
• Excellent communication, prioritization, problem-solving, and relationship-building skills.
• The ability to work effectively in a hybrid/remote environment while collaborating across teams.
• Legal eligibility to work in the United States.
• Ability to travel occasionally.

CAPABILITIES FOR SUCCESS:

• Excellent attention to detail with a focus on accuracy, consistency, and operational excellence.
• Ability to balance detailed operational responsibilities with strategic and process improvement initiatives.
• Extensive working knowledge of HR systems, payroll, benefits, compliance, and HR data.
• Proactive problem-solving skills with the ability to work independently and take ownership through resolution.
• Sound judgment and discretion when handling confidential and sensitive matters.
• Ability to communicate complex HR information clearly and effectively.
• Ability to prioritize competing demands and adapt quickly as business needs change.