Human Resources Manager, Technical Operations (ATL)

Delta Air Lines; Atlanta (GA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Profit sharing

401(k) with company contributions

Vacation & personal time

Paid holidays

Health benefits

Flight privileges

Career development

Job summary

Delta Air Lines, based in Atlanta, GA, seeks an experienced Human Resources Manager to partner with TechOps clients nationwide. You will coach employees and management, lead compensation and performance programs, and drive organizational development while ensuring compliant HR service delivery.

This role supports a 24/7 operation with multiple locations and will require travel up to 40%, collaborating across divisions to advance safety, engagement, and change management initiatives.

Qualifications

• 5-10 years of HR Manager experience supporting a business unit required.
• General knowledge of HR disciplines: compensation, benefits, employment, employee relations, training, EEO, org development.
• Ability to travel up to 40% with overnight travel included.

Responsibilities

• Provide HR field support and serve as a strategic partner for TechOps units across the U.S.
• Coach and counsel employees and management; drive performance management and organizational development.
• Develop relationships with employee groups and leaders to communicate policies and programs; lead organizational change initiatives.
• Lead cross-divisional projects, manage timelines, and promote a safety-conscious work environment.

Skills

HR management

Employee relations

Coaching and counseling

Performance management

Education

Bachelor's degree in HR or related field

PHR/SPHR certification preferred

Tools

HRIS

Workday

Job description

How You'll Help Us Keep Climbing (Overview & Key Responsibilities)

The Human Resources Manager role is responsible for human resources field support within the Technical Operations (TechOps) division at Delta Air Lines, Inc. The HR Manager acts as a strategic business partner for clients throughout the United States. The role is responsible for ensuring the effective and consistent delivery of human resources services including coaching/counseling employees and management, sourcing and selection, performance management programs, organizational effectiveness, compensation and providing Human Resources leadership for the TechOps Airport Technical Operations (or other clients as assigned). This role will be based in Atlanta, GA.

• Anticipating and meeting client needs
• Executing service delivery systems
• Creating integrated solutions to business problems or issues
• Acting as an employee and company advocate that can balance decision making appropriately.
• This position is also responsible for developing relationships with individuals, employee groups and leaders of the business to communicate company policies/programs/procedures while providing leadership around organizational change, process consultation and organizational development.
• The HR Manager roles is central in imparting HR expertise to management personnel and influencing clients based on company policy, focuses on positive employee relations and applicable laws.
• The HR Manager often serves as project lead/representative for corporate projects, managing timelines, and working with cross-divisional teams and develops both strategic and tactical plans that create a safety conscious environment resulting in employee safety and well-being.
• This job supports employees in a 24/7 operation with multiple locations and will require travel.

What You Need To Succeed (Minimum Qualifications)

• 5-10 years of HR Manager Experience supporting a business unit (or equivalent years of experience) is required.
• Ideal candidate will have a general knowledge of all and more specific HR technical competence in at least three of the following HR disciplines: compensation, benefits, employment, employee/labor relations, training/development, EEO, and organizational development.
• Must have the ability to travel up to 40% of the time with overnight travel included.
• Should possess excellent oral and written communication skills, strong analytical skills, strong management presence, adaptability and have the ability to work successfully across business unit lines and at all levels.
• Should have effective platform/presentation skills, be a successful problem solver,
• Must have the ability to work well independently with minimal supervision
• Should be able to think strategically, lead and influence decision making and be able to build and maintain effective relationships.
• Should be able to balance multiple priorities, work under pressure with complex issues within established time constraints, meet deadlines and objectives.
• Develops both strategic and tactical plans that create a safety-conscious environment resulting in employee safety and well-being.
• Must be performing satisfactorily in present position
• Must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for U.S.-based job.
• Consistently prioritizes safety and security of self, others, and personal data.
• Embraces diverse people, thinking, and styles.
• Possesses a high school diploma, GED, or high school equivalency.
• Is at least 18 years of age and has authorization to work in the United States.

What Will Give You a Competitive Edge (Preferred Qualifications)

• Bachelor's degree in human resources management, business management or in a related field of study is strongly preferred.
• PHR/SPHR certification is preferred. Previous management/supervisory experience is preferred.
• Experience with HR support for an operational division in aviation, manufacturing, or other related industries.

Benefits And Perks To Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values - Care, Integrity, Resilience and Servant Leadership - every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

• Competitive salary, industry-leading profit sharing program, and performance incentives
• 401(k) with generous company contributions up to 9%
• New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 - March 31)
• In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period
• 10 paid holidays per calendar year
• Birthing parents are eligible for 12-weeks of paid maternity/parental leave
• Non-birthing parents are eligible for 2-weeks of paid parental leave
• Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
• Domestic and International space-available flight privileges for employees and eligible family members
• Career development programs to achieve your long-term career goals
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
• Recognition rewards and awards through the platform Unstoppable Together
• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare