Human Resources Manager, Kennedy Space Center

Delaware North; Orlando (FL); On-site; USD 68,000 - 93,000; Full time

Job summary

Join a leading company at Kennedy Space Center as a Human Resources Manager. Oversee onboarding, training, and compliance while fostering a positive employee relations environment. Enjoy a competitive salary and a comprehensive benefits package including health insurance and a 401k plan.

Benefits

Health, dental, and vision insurance

401k with company match

Paid vacation days and holidays

Paid parental bonding leave

Tuition reimbursement

Weekly pay

Complimentary tickets to attractions

Referral bonus

Training and development opportunities

Qualifications

• Minimum 3 years’ experience as an HR Generalist, 2 years as HR Manager.
• Union experience is a plus.

Responsibilities

• Partner with Talent Acquisition and HR Operations teams.
• Develop and deliver training to team members.
• Handle employee relations matters and ensure compliance.

Skills

Interpersonal Skills

Analytical Abilities

Education

Bachelor's degree in human resources management

PHR or SPHR certification

Tools

iCIMS

Workday

Job description

The opportunity

Delaware North Parks and Resorts is searching for a Human Resources Manager to join our HR team at Kennedy Space Center in Merritt Island, Florida. As an HR Manager, you will oversee team member onboarding, training, compliance, and employee relations, and be an important partner for your local and enterprise HR team.

If you are passionate about hospitality, and looking for complex, stimulating work leading high performing teams, apply now!

Pay

Minimum – Anticipated Maximum Base Salary: $68,300 - $92,200 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

Embark on an extraordinary journey with a job at Kennedy Space Center, where every day allows you to share the excitement of space exploration with our guests.

• Health, dental, and vision insurance*
• 401k with company match*
• Paid vacation days and holidays*
• Paid parental bonding leave*
• Tuition or professional certification reimbursement*
• Weekly pay
• 12 complimentary tickets and 4 parking passes per year to share with friends and family
• Attraction share program with 5 visits per year with up to 3 guests at discounted rates to popular Florida attractions
• Rewards and recognition program with cool gifts and merchandise
• Referral bonus – earn $200 for each eligible referral
• Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

*Available for eligible team members, part-time team members must earn eligibility

What will you do?

• Partner with the Talent Acquisition and HR Operations teams to attract, hire, and onboard new team members
• Be a bridge between your local and wider HR team; advocate for consistent best practices and share knowledge unique to your location
• Develop and deliver training to new and existing team members, ensure they have a thorough understanding of their job functions, policies, procedures, and opportunities for growth
• Handle employee relations matters, including conducting investigations and complaint resolution
• Ensure compliance with federal and state employment regulations, as well as company policies and procedures
• Assist with union contract negotiations, ensure all union contracts are properly implemented and adhered to, and investigate union grievances

More about you

• Minimum of 3 years’ experience as an HR Generalist and at least 2 years as an HR Manager
• Previous experience using iCIMS, Workday, or similar HRIS system
• Bachelor's degree in human resources management or related field preferred; PHR or SPHR certification is a plus
• Union experience a plus
• Strong interpersonal and communication skills
• Independent problem solving and analytical abilities

Shift details

Day shift
Holidays
Weekends

Who we are

Delaware North is the food and beverage, and retail partner at The Kennedy Space Center Visitor Complex since dating back to 1995. The Kennedy Space Center Visitor Complex is the visitor center at NASA's Kennedy Space Center in Florida. It features exhibits and displays, historic spacecraft and memorabilia, shows, educational camps and programs, two IMAX theaters, and a range of bus tours.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.