Human Resources Business Partner | Full Time Year Round

Sugarloaf Mountain Corporation; Lincoln (NH); On-site; USD 60,000 - 80,000; Full time

Job summary

Sugarloaf Mountain Corporation in Lincoln, NH is looking for a Human Resources Team Member to support HR operations and training programs. The ideal candidate should have over 5 years of HR or business management experience, preferably in the hospitality sector.

This role involves assisting with recruitment, team member communication, and ensuring compliance with HR practices. Strong problem-solving and communication skills are essential for success in this position.

Qualifications

• Diverse knowledge of human resources or relevant business experience.
• Understanding of State and Federal employment laws and regulations.
• Ability to read and analyze related documents.

Responsibilities

• Support HR team with daily functions and objectives.
• Assist in HRIS onboarding and off-boarding processes.
• Communicate with corporate HR team to maintain consistency.

Skills

Human resources knowledge

Problem-solving skills

Communication skills

Staff management

Education

5+ years in Human Resources or Business Management

Experience in hospitality/resort industry

Job description

Overview

Recruitment -

Develops the talent acquisition process, team member learning and development programs, and communication methods for a variety of departments. Participates in review of department organizational structure to attract proper staffing needs. Develop the predictive index program to assist with recruiting needs.

Learning and Development -

Works with team to enhance Boyne University training and ensures timely participation for team member development. Customize and implement Loon’s training programs.

HRIS -

Responsible for overseeing the daily workflow for HRIS and Team Member Services functions. Ensures that team members, the HRIS, and privileges are updated and in compliance with federal and state laws.

Communication -

Coordinate communication methods and messages for managers and team members to streamline frequent updates.

Responsibilities

GENERAL ACCOUNTABILITIES

(The following statements are intended as general illustrations of the work in this classification and are not all inclusive.)

Supports human resources team with daily functions through guidance and resources to accomplish established objectives.

Assists HR team members as needed in HRIS on-boarding and off-boarding during peak start and end of season updates.

Communicate with corporate human resource shared services team to maintain consistency with procedures, guidelines and practices, inform corporate management of potential issues.

Ability to communicate with all levels of team members and outside contacts.

Collaborate with managers on labor shortage to gauge and improve staffing levels, working conditions, and other matters which influence quality guest service and profitability.

Responsible for creating and implementing a Recruitment Plan to attract high level employees from local and non-local areas.

Provide data to managers of learning and development findings to grow company-wide training, departmental training, and team member safety training programs.

Ability to research, analyze, comprehend and act upon information and be aware of the business environment to effectively manage areas of responsibility.

Monitors department output of communication and messaging to inform, collect information and training messages.

Oversee upkeep of HR required documents.

Must maintain confidentiality at all levels including all team member files and records, verbal communication and the overall integrity of the Human Resources department.

Contribute to team effort by participating in Job Sharing, accepting diverse assignments; maintaining a positive and friendly attitude and demeanor in all internal and external interactions.

RESPONSIBILITY TO SAFETY

Report safety-related concerns or incidents to immediate supervisor.

Follow company and department safety policies and procedures.

Operate equipment in a safe manner that will not lead to injury of yourself or others.

Driving in accordance with the law and Loon Mountain policies.

SUPERVISORY RESPONSIBILITIES

Oversee 2-4 team members in the Human Resources Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE

Diverse knowledge of the following areas of human resources or relevant business experience, employment, training programs, employee relations and management practices. Background in the hospitality/resort industry desired. Ability to gain understanding of corporate and property specific policies and procedures. Experience and knowledge of State and Federal employment laws and regulations.

Preference is five plus years of either Human Resource or Business Management experience with progressive responsibility in a specialized field such as training and/or recruiting or best business practices and supervisory skills.

LANGUAGE SKILLS

Ability to read, analyze, and interpret related documents and ability to respond to common inquiries or complaints from team members or customers. Ability to effectively present information to management.

MATHEMATICAL SKILLS

Basic mathematical skills are required.

REASONING ABILITY

Must be sufficient in problem solving skills.

CERTIFICATES, LICENSES, REGISTRATIONS

None required. SHRM Member accepted.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to walk; sit; and use hands to finger, handle, or feel. The employee may occasionally lift and/or move up to 25 pounds.

WORK ENVIRONMENT

The noise level in the work environment is moderate.