Human Resources Manager

National DCP, LLC; Westampton Township (NJ); On-site; USD 120,000 - 130,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

Health Savings Account (HSA) / FSA

Company paid life, AD&D, disability

Job summary

National DCP, LLC is seeking a Human Resources Manager for an on-site role in Westampton, NJ. You will provide HR support to site leadership and employees, lead labor relations, and drive strategic HR initiatives to align with operational goals.

The position requires 5+ years of HR experience in an operational environment, a Bachelor's degree in HR, and strong knowledge of employment laws. Expect a Monday–Friday daytime schedule with an exempt salary and a 10% bonus opportunity.

Qualifications

• Bachelor's Degree in HR or related field.
• 5+ years of experience resolving complex employee relations issues.
• Strong knowledge of HR disciplines including labor relations and employment laws.
• Excellent interpersonal, consulting, and change management skills.
• Professional-level verbal and written communication and presentation skills.
• Strong business acumen in operational environments.
• Ability to build strong working relationships to achieve results.
• Strategic thinker with hands-on execution and prioritization.

Responsibilities

• Partner with site leadership to align HR priorities with goals and provide guidance across employee relations, labor relations, compensation, benefits, payroll, training, performance management, and compliance.
• Lead site-level workforce activities across the employee lifecycle, including staffing, onboarding, assimilation, internal movement, and offboarding.
• Conduct respectful, thorough workplace investigations and escalate to senior HR or legal counsel as needed.
• Develop and execute tactical and strategic HR plans to support stability, labor needs, and engagement.
• Evaluate policies and processes and implement improvements for consistency and compliance.
• Provide timely, confidential guidance balancing employee needs with business requirements.
• Lead, coach, and develop HR team members and define priorities.
• Manage complex employee and labor relations matters from intake to resolution.
• Coach supervisors on leadership, union awareness, policy application, and performance management.
• Stay current on federal, state, and local employment laws and coordinate with legal resources as needed.
• Guide leaders through performance management activities including goal setting and development planning.
• Strengthen engagement and retention by addressing workplace trends and root causes.
• Drive workforce and succession planning by analyzing staffing levels and skills gaps.

Skills

Employee relations

HR policies & compliance

Change management

Communication skills

HRIS systems

Education

Bachelor's Degree in Human Resources

Tools

HRIS systems

Payroll systems

Job description

Location

Westampton, NJ- On-site

Food/ Beverage Distribution Center Operations

Overview

Human Resources Manager

Schedule

Monday through Friday; day hours

Compensation

Exempt Salary $120k to $130k + 10% bonus

Take your career to the next level with NDCP!

Company Overview

National DCP, LLC (NDCP) is hiring talented and driven professionals to join our growing team. We're a $3 billion supply chain leader supporting over 10,000 Dunkin' restaurants across the U.S. Our team powers one of the most recognized quick-service brands through innovative logistics, reliable service, and high-quality product distribution. Known for delivering real value and operational excellence, NDCP is at the forefront of supply chain management - we're looking for passionate individuals to help us keep moving forward.

Position Overview

The Manager, Human Resources provides ongoing Human Resources (HR) support and consulting to assigned site leadership and employees on a wide range of HR-related issues and serves as a change agent within the organization. The Manager, Human Resources maintains an effective level of business literacy and an understanding of the Company's industry, culture, and competition.

Reporting directly to the Chief Human Resources Officer.

Why Work With Us?

At NDCP, your work matters. We offer a collaborative, people-first environment where your ideas are heard and your growth is supported. From competitive pay and full benefits to career advancement opportunities, we invest in your success- because when you thrive, so do we. Join us and take the next step in a meaningful, rewarding career.

Benefits You Can Count On

• Medical, dental & vision insurance
• Flexible Spending Account (FSA) / Health Savings Account (HSA)
• Company paid life, AD&D, short- and long-term disability
• 401(k) retirement plan with company match
• Paid Time Off (vacation, sick, discretionary) & paid holidays and more!
• Additional benefits: employee assistance programs, discount programs, tuition discount program , and more!

Responsibilities

What you will do

• Partner with site leadership to align HR priorities with operational goals, workforce requirements, and business performance; provide practical guidance across employee relations, labor relations, compensation, benefits, payroll, training, performance management, and employment compliance.
• Lead site-level workforce activities across the employee lifecycle, including staffing coordination, selection support, onboarding, assimilation, internal movement, and offboarding, to promote a consistent and positive employee experience.
• Promote a respectful, professional, and compliant workplace by responding promptly to employee concerns and conducting objective, thorough, and well-documented workplace investigations; consult senior HR leaders and legal counsel as appropriate.
• Develop and execute tactical and strategic HR plans that support workforce stability, labor needs, employee engagement, productivity, and changing operational priorities.
• Evaluate HR policies, practices, and site processes; recommend and implement improvements that strengthen consistency, efficiency, employee experience, and compliance.
• Provide employees with timely, fair, and confidential guidance while balancing employee needs with operational and business requirements.
• Lead, coach, and develop assigned HR team members; establish priorities, clarify accountability, monitor service levels, and build capability to meet site needs.
• Manage complex employee and labor relations matters from intake through resolution, applying sound judgment, consistent practices, timely escalation, and appropriate documentation.
• Coach and train supervisors and managers on effective leadership, union awareness, policy application, employee communication, documentation, conflict resolution, and day-to-day people management.
• Maintain current knowledge of federal, state, and local employment requirements; identify and mitigate people-related risk; maintain accurate records; and coordinate with internal or external legal resources when needed.
• Guide leaders through performance management, including goal setting, feedback, coaching, development planning, attendance management, corrective action, and separation decisions.
• Strengthen employee engagement, communication, morale, and retention by identifying workplace trends, facilitating action planning, and partnering with leaders to address root causes.
• Drive workforce and succession planning by analyzing staffing levels, turnover, absenteeism, skills gaps, and critical-role coverage; partner with leaders to build practical talent pipelines and continuity plans.

Supervision Exercised

This position directly supervises at least one Human Resource Generalist.

Travel

Periodic travel (air, car) to other Centers in the NDCP network: U.S.

Qualifications

What you bring

Qualifications & Skills

• Bachelor's Degree in human resources or organizational development required.
• Minimum of 5 years' experience with resolution of complex employee relations issues in an operational environment.
• Demonstrated knowledge and mastery of multiple human resource disciplines, including employee and union relations, diversity, performance management, organizational development, and federal and state employment laws. Strong familiarity with FMLA, labor relations, and related state and federal regulations.
• Excellent interpersonal, consulting, conflict, and change management skills.
• Professional-level verbal and written communication and presentation skills.
• Demonstrated knowledge of general business acumen associated with operational environments.
• Ability to effectively develop and maintain strong working relationships to gain alignment and achieve results.
• Effectively envision, develop, and implement new strategies to address complex workforce issues.
• Self-directed and motivated.
• Results and process oriented.
• Strategic thinker with the ability and willingness to operate tactically on a day-to-day basis.
• Ability to effectively manage competing priorities to accomplish assigned responsibilities within established budget and deadlines.
• Proficient in Microsoft Office and HRIS systems.

Equal Opportunity Employer

NDCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.