Human Resources Manager

Caring for Portland, LLC; Redmond, Northern (OR, KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Paid Time Off

Dental Insurance

Vision Insurance

Life Insurance

Employee Assistance Program

Health Insurance Plans

401(k) Employer Match

Professional Development

Training Week

Supportive Team

Job summary

Caring for Others is seeking an experienced Human Resources Manager to partner with leadership, manage core HR operations, and lead a broad, compliance-sensitive workload. This in‑person role is based in Redmond, OR, requiring strong HR expertise, sound judgment, and independent work across multiple HR functions.

The successful candidate will oversee workers' compensation, leave programs, benefits, payroll support, and employee development, while acting as the HR backbone in the absence of a

Qualifications

• Bachelor’s degree in HR, Business Administration, or related field.
• Minimum 5 years of progressive HR Generalist/Manager experience.
• Ability to work independently without onsite HR leadership.
• Strong integrity, discretion, and HIPAA compliance knowledge.
• PHR/SHRM-CP or higher preferred; healthcare/home care exposure a plus.

Responsibilities

• Serve as the first point of contact for HR, managing inquiries via inbox, tickets, mail, and phone.
• Oversee workers' compensation end‑to‑end processes.
• Administer leave programs and unemployment claims in a compliant, timely manner.
• Manage employee benefits enrollment and vendor coordination.
• Provide payroll support and HRIS assistance.
• Own and improve the Employee Training Program.
• Support branch locations and lead performance management and offboarding.
• Act as de‑facto HR resource in absence of HR leader and escalate as needed.

Skills

Interpersonal skills

Verbal and written communication

Independent work

Attention to detail

Project management

Education

Bachelor's degree in HR or related field

Job description

Description

POSITION SUMMARY

The Human Resources Manager manages core HR operations and serves as the primary Human Resources partner to a mission-driven, fast-growing organization. This hands‑on, individual‑contributor role requires strong Human Resources expertise, sound judgment, and the ability to work independently across a broad, compliance‑sensitive workload in close partnership with the Leadership Team. This is an in‑person, office‑based role in Central Oregon (Redmond, OR)

WHO WE ARE

• A family‑owned organization with 20 years experience of raising the standards for in‑home care — and we're still pushing higher.
• We build teams of driven, mission‑obsessed experts whose energy and focus turn every initiative into a success
• Our process is our promise: proven systems and disciplined execution deliver exceptional care to every Community, Employee, and Client.
• A culture built to energize — powering meaningful careers for world changers who never settle.
• See How We're Raising the Bar

ROLE RESPONSIBILITIES

• Serve as the first point of contact for the HR function, monitoring and responding to the HR inbox, ticketing board, physical mail, and phone line in a timely, professional manner
• Administer the workers' compensation process end‑to‑end, including claim intake, reporting, carrier coordination, return‑to‑work planning, and record‑keeping
• Administer and manage leave of absence programs (FMLA, OFLA, ADA accommodation, personal and medical leave) and the unemployment claims process, ensuring compliant and timely handling
• Administer employee benefit programs, including enrollment, eligibility, vendor coordination, and employee inquiries
• Provide payroll processing and HRIS support, including processing wage garnishments and responding to employment/income verification requests
• Own and continuously improve the Employee Training Program, ensuring content is current, compliant, and effectively delivered
• Provide day‑to‑day HR support to branch locations, acting as a trusted, responsive resource for Branch Leaders, Supervisors, and Employees, and lead performance management and offboarding activities
• Operate as the de‑facto HR resource in the absence of a dedicated HR leader, following established SOPs and exercising sound, independent judgment while escalating appropriately

ROLE QUALIFICATIONS

• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience
• Minimum of 5 years of progressive Human Resources Generalist, Manager, or HRBP experience, including hands‑on work with benefits administration, leave management, workers' compensation, and unemployment claims
• Demonstrated ability to work independently and make sound HR decisions in an environment without a dedicated onsite HR leader
• Strong interpersonal and communication skills, both verbal and written, with the ability to build trust and work effectively across all levels
• High level of integrity, discretion, and professionalism in handling confidential information, including adherence to HIPAA and other regulatory obligations
• Strong judgment, problem‑solving ability, and adaptability to shifting priorities and business needs
• Ability to work effectively in a fast‑paced, dynamic environment with reliable, predictable, and punctual attendance
• PHR, SHRM‑CP, or higher HR certification preferred; prior experience in home care, healthcare, or a multi‑site/branch services organization a plus

COMPREHENSIVE WELLNESS PORTFOLIO

In your role with Caring for Others, you're responsible for upholding, executing, and supporting our mission.

As such, it is our honor to support you with:

• Paid Time Off and Paid Holidays*
• 100% Company-Paid Dental Insurance and Vision Insurance*
• 100% Company-Paid $25,000 Life Insurance Policy*
• 100% Company-Paid Employee Assistance Program - including mental health counseling sessions, financial coaching, provider referrals, and childcare resources - available 24/7
• Customizable Health Insurance Plans: Up to 100% Company Contribution to plan premium for Employee, PLUS additional contribution for Dependents as needed*
• 401(k) Retirement Program - with Employer Match*
• Professional Development – ongoing education, wraparound support, and leadership coaching
• A Next‑Level, Comprehensive Training and Orientation Week
• And a supportive team to work alongside!

Requirements

• Proactive, solution‑oriented self-starter who takes initiative and works independently
• Values innovation, efficiency, and streamlined processes
• Excellent written and verbal communication skills in English
• Meticulous attention to detail, with accurate record‑keeping and documentation
• Strong project management skills — strategic, organized, and intuitive
• Collaborative team player with excellent interpersonal skills
• Results‑driven, with proven time management skills and the ability to juggle multiple priorities and deadlines in a fast‑paced environment
• Exercises sound judgment and discretion in handling sensitive matters
• Tech‑savvy and comfortable with a variety of software and devices
• Warm, welcoming, and professional demeanor with a commitment to outstanding customer service
• Strong commitment to compliance, including knowledge of HIPAA best practices for handling PHI
• Administrative experience in a related specialty such as accounting, customer service, scheduling, billing, IT, project management, sales, marketing, business development, staffing, recruiting, care coordination, compliance, office or business management, human resources, or operations
• Background in senior care, assisted living, skilled nursing, or in‑home care

Caring for Others is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. *Benefit eligibility is based on hours worked.