Human Resources Manager

Highgate Hotels, LP; Paradise Valley (AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

Highgate Hotels, LP in Paradise Valley (Kimpton Miralina Resort) is seeking a Human Resources Manager to support the Director of Human Resources, handle benefits enrollment, payroll entry, and compliance across hotel operations.

The role requires at least 1 year of HR experience in hospitality, supervisory experience is a plus, and the ability to multitask in a fast-paced environment with strong communication skills.

Qualifications

• At least 1 year of progressive HR experience in a hotel or related industry.
• Previous supervisory responsibility preferred.
• College coursework in related field helpful.
• High school diploma or equivalent required.
• Must be able to work long hours as needed.

Responsibilities

• Administer insurance benefits, explain benefits, assist with enrollment forms, and answer questions.
• Enter payroll information on computer and monitor wage changes.
• Conduct prescreening interviews and assist with hiring processes.
• Maintain Leave of Absence, unemployment, and other HR logs.
• Monitor HR policies and compliance with Loss Prevention SOPs.
• Assist with orientation, employee events, and training modules.
• Coordinate recruitment advertising and participate in special projects.
• Handle unemployment claims and workers' compensation documentation.
• Maintain confidentiality of information and assist with audits.

Skills

HR experience

Supervisory experience

Verbal communication

Written communication

Multitasking

Attention to detail

Education

College coursework in related field

High school diploma or equivalent

Job description

Human Resources Manager

Requisition ID: 2026-79883

Location: US-AZ-Paradise Valley, Kimpton Miralina Resort

Compensation Type: Yearly

Overview

The Human Resources Manager assists the Director of Human Resources with a variety of HR functions, fills hourly positions, ensures accurate and timely paperwork, enforces company policies, and assists with benefits and worker's compensation duties. The role is integral to maintaining HR operations and compliance.

Responsibilities

• Administer insurance benefits, calculate billing totals, explain benefits, assist with enrollment forms, and answer questions.
• Compile review list and distribute to departments.
• Compile Turnover Report, copy and distribute.
• Enter payroll information on computer (wage information, changes).
• Conduct prescreening interviews.
• Respond to unemployment claims, maintain unemployment logbook.
• Maintain new hire, termination, transfer, and promotion logbook.
• Audit hours worked in payroll reports for eligibility of benefits.
• Compile wage surveys.
• Monitor and maintain Leave of Absence log.
• Monitor Workman's Compensation claims, complete First Report of Injury and Employers Report of Industrial Injury.
• Answer questions regarding 401K Plan, vacation and benefits (insured and noninsured).
• Maintain complimentary room night log, process employee requests.
• Prepare and place recruitment advertising.
• Process paperwork for terminating employees.
• Maintain advertising logbook.
• Become certified trainer in all HR training modules.
• Ensure compliance with all HR and related Loss Prevention SOPs.
• Participate in Highgate Hotel Enrichment Committee.
• Schedule Highgate Hotel Orientation.
• Assist in Orientation – explain benefits, conduct property tour.
• Write articles and take pictures for property newsletter.
• Assist with special projects; plan employee events (meetings, picnics, parties).
• Coordinate Travel Reduction Program, write Travel Reduction Plan, conduct yearly transportation survey.
• Maintain First Aid log.

Qualifications

• At least 1 year of progressive HR experience in a hotel or related industry.
• Previous supervisory responsibility preferred.
• College coursework in related field helpful.
• High school diploma or equivalent required.
• Must be able to work long hours sometimes required.
• Ability to exert up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Maintain a warm and friendly demeanor at all times.
• Effective verbal and written communication with all levels of employees and guests.
• Strong listening and clarification skills.
• Ability to multitask and prioritize departmental functions to meet deadlines.
• Attend all hotel required meetings and trainings.
• Participate in M.O.D. coverage as required.
• Maintain regular attendance in compliance with Highgate Hotel Standards.
• Maintain high standards of personal appearance and grooming, including wearing nametags.
• Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts toward productivity, identify problem areas, and assist in implementing solutions.
• Handle problems, including anticipating, preventing, identifying, and solving as necessary.
• Understand and evaluate complex information, data, etc. from various sources.
• Maintain confidentiality of information.
• Perform other duties as requested by management.