Human Resources Manager

Cumberland International Trucks of Florida, LLC; Orlando (FL); On-site; USD 95,000 - 140,000; Full time

Job summary

Cumberland International Trucks of Florida, LLC is hiring a senior Human Resources Manager to lead HR strategy and execution across the company's Florida locations. This onsite role reports directly to the Dealer Principal and focuses on standardizing processes across all branches to support sales, service, parts and administrative operations in the heavy‑duty truck industry.

In this position you will serve as the senior HR leader for the Florida region, blending day‑to‑day employee relations

Qualifications

• Bachelor’s degree in HR, Business Admin, or related field preferred.
• 7–10 years HR generalist/leadership experience in multi-location environments.
• Experience with OEM heavy‑duty dealership operations preferred; multi-location a plus.

Responsibilities

• Lead regional HR activities including talent acquisition, onboarding, employee relations, and OSHA compliance.
• Develop and implement HR policies; manage compensation and employment law compliance.
• Standardize processes across 5 locations and drive continuous improvement in people practices.

Skills

HR Strategy

Leadership

Employee relations

Policy development

Data analytics

Education

Bachelor’s degree in HR or related field

Tools

HRIS

Job description

Cumberland International Trucks of Florida, LLC is hiring a senior Human Resources Manager to lead HR strategy and execution across the company’s Florida locations. Reporting directly to the Dealer Principal, this onsite role provides hands‑on HR leadership with autonomy and a focus on standardizing processes across all branches to support sales, service, parts, and administrative operations in the heavy‑duty truck industry.

In this position, you will serve as the senior HR leader for the Florida region, combining day‑to‑day employee relations support with regional talent, compliance, and workforce effectiveness initiatives. You will also partner closely with dealership leadership to drive continuous improvement and consistent people practices across the network.

Key Responsibilities

• Report directly to the Dealer Principal as the senior Human Resources leader for the Florida region, partnering with key leaders to build a high‑performing, compliant, and engaged workforce.
• Lead full‑cycle regional HR activities, including talent acquisition, new‑hire coordination and onboarding, employee relations, workplace safety and OSHA compliance, learning and development, talent assessment and succession planning, training, and performance management.
• Implement and administer HR policies, manage compensation, and support employment law compliance across locations.
• Act as a visible HR ambassador by building credibility and trusted relationships across all Florida locations and representing the organization with employees, leaders, candidates, and external partners.
• Drive continuous improvement by identifying inefficiencies, streamlining HR processes, and implementing best practices within the HR function and across the dealership network.
• Standardize HR processes, policies, and workflows across all 5 locations to support consistency, scalability, and operational excellence.
• Develop, document, and maintain clear standard operating procedures (SOPs) for key HR activities such as recruiting, onboarding, performance management, and employee relations.
• Conduct regular audits and reviews to measure adherence to established processes, policies, and compliance requirements, addressing gaps promptly.
• Use data, metrics, and feedback to improve HR service delivery, reduce cycle times, enhance quality, and increase employee and manager satisfaction.
• Partner with location leaders to reinforce process adherence, provide coaching and training on standardized practices, and foster accountability.
• Lead cross‑functional continuous improvement projects that affect people, processes, proficiency, and dealership profitability.
• Collaborate with operational leaders on Safety and Risk management.
• Stay current on HR best practices and industry trends, evaluating and adopting improvements for the dealership environment.
• Serve as a trusted advisor and coach to the Dealer Principal, Leadership Team, managers, and employees on Human Resources matters.
• Coordinate employee recognition and engagement programs across the Florida region.
• Oversee new‑hire onboarding and orientation across Florida branches, ensuring a consistent, professional employee experience and timely completion of required documentation.
• Develop, facilitate, and coordinate learning, development, and training initiatives.
• Partner with Operations leadership to assess, organize, and track employee training aligned to company performance and production goals.
• Maintain accurate HRIS records; use HR data and reporting to identify trends and support decision‑making and improvement recommendations.
• Support consistent application of HR policies and procedures and compliance with applicable employment laws, standards, and government regulations.
• Coach and counsel leaders on performance and corrective action, ensuring practices are appropriate, consistent, and well documented across locations.
• Conduct exit interviews, analyze trends, and provide actionable recommendations to support retention and continuous improvement.
• Represent the Company at unemployment hearings and other employment‑related matters as necessary.
• Provide leadership and guidance in administering the performance management and evaluation process.
• Partner with Operations leadership to track 30/60/90‑day performance reviews and strengthen accountability, guidance, and support for performance and disciplinary matters.
• Respond to and investigate employee relations matters, including complaints, harassment allegations, and civil rights complaints, using discretion, consistency, and sound judgment.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
• Seven (7) to ten (10) years of progressive HR generalist and leadership experience, including demonstrated success leading independently in a multi‑location environment.
• Proven ability to operate as a self‑starter with significant autonomy, sound judgment, strong executive presence, and the ability to influence at all levels.
• OEM heavy‑truck dealership experience required, with strong working knowledge of dealership operations including service/shop and parts functions; multi‑location dealership experience strongly preferred.
• PHR, SPHR, SHRM‑CP, or SHRM‑SCP certification preferred.

Location and Work Setup

• Orlando, FL 32805 (onsite)

Technology

• HRIS