Human Resources Manager

Primary Care Solutions; Dallas (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Primary Care Solutions in Dallas is seeking an experienced HR Operations professional to oversee daily HR services, benefits support, records management, and HR technology platforms. The role focuses on ensuring compliant, efficient HR processes across a multi-site organization.

The candidate will lead onboarding, offboarding, reporting, and employee relations while collaborating with leadership to drive improvements in engagement and workforce analytics.

Qualifications

• Bachelor's degree in HR or related field is required.
• 3-5 years HR experience minimum.
• Lead/coordinator/manager experience preferred.
• Healthcare/government contracting or multi-site experience preferred.

Responsibilities

• Supervise daily HR employee support services and HR administrative activities.
• Serve as primary point of contact for employee questions on benefits, leave programs, and HR processes.
• Ensure HR processes are applied consistently across the organization.
• Assist with process improvements to enhance HR operations.
• Provide guidance and support to HR team members as assigned.
• Coordinate onboarding, orientation, and offboarding activities.
• Maintain employee records in line with regulations and confidentiality.
• Administer HR platforms and ensure data integrity across systems.
• Provide user training on HR technology and suggest enhancements.
• Compile workforce metrics and assist with reporting and analytics.
• Respond to benefits inquiries and manage enrollments.
• Draft and maintain HR policies and employee resources.
• Support employee relations, investigations, and performance management.
• Develop and distribute HR communications; maintain SharePoint content.
• Coordinate training programs and track participation.
• Keep abreast of employment laws and compliance requirements.

Skills

HR experience

Employee engagement

Workforce reporting tools

Leadership

Education

Bachelor's degree in Human Resources or related field

Tools

SharePoint

HRIS

Applicant Tracking Systems

Scrubin

Nectar

Job description

Education and Experience

• Bachelor's degree in Human Resources, Business Administration, Organizational Development, or related field required.
• Minimum of 3-5 years of Human Resources experience.
• Prior lead, coordinator, or managerial experience preferred.
• Experience administering HR systems, employee engagement platforms, and workforce reporting tools preferred.
• Healthcare, government contracting, or multi-site workforce experience preferred.

Human Resources Operations

• Supervise daily HR employee support services and HR administrative activities.
• Serve as a primary point of contact for employee questions benefits, leave programs, and HR processes.
• Ensure HR processes and practices are applied consistently throughout the organization.
• Assist with identifying and implementing process improvements to enhance HR operations.
• Provide guidance and support to HR team members as assigned.

Employee Lifecycle Management

• Coordinate employee onboarding and orientation activities.
• Oversee offboarding activities, including separation documentation, exit interviews, and system access removal.
• Ensure employee records and personnel files are maintained in accordance with federal, state, and organizational requirements.
• Monitor employee data accuracy and confidentiality.

HR Technology and Employee Platforms

• Assist with administering and maintaining HR-related platforms, including but not limited to:
  • Scrubin
  • Nectar
  • SharePoint
  • Human Resource Information Systems (HRIS)
  • Applicant Tracking Systems
• Monitor data integrity across HR systems.
• Provide user support and training related to HR technology platforms.
• Recommend system enhancements to improve HR processes and employee experience.

Employee Analytics and Reporting

• Compile, maintain, and distribute workforce and HR metrics reports.
• Assist in analyzing HR data related to recruitment, retention, turnover, absenteeism, engagement, benefits, and workforce demographics.
• Prepare recurring and ad hoc reports.
• Identify trends and assist with recommendations to improve workforce outcomes.

Benefits Administration

• Respond to employee inquiries regarding benefits programs.
• Coordinate communications between employees, benefit vendors, brokers, and third-party administrators.
• Assist employees with benefit enrollments, life event changes, and annual open enrollment activities.
• Help resolve employee benefit issues and escalations.

Policies, Procedures, and Documentation

• Draft, revise, and maintain HR policies, procedures, forms, templates, and employee resources.
• Ensure HR documentation remains current and compliant with applicable regulations.
• Assist with employee handbook updates and policy implementation efforts.

Employee Relations

• Provide support and guidance on employee relations matters.
• Assist in conducting workplace investigations and documenting findings.
• Support corrective action and performance management processes.
• Escalate complex employee relations issues to HR leadership as appropriate.

Employee Communications

• Develop and distribute employee communications related to HR programs, benefits, policy updates, organizational changes, and employee engagement initiatives.
• Ensure communications are accurate, consistent, and aligned with organizational objectives.
• Maintain HR content on SharePoint and other communication platforms.

Training and Development

• Coordinate and facilitate employee training programs and compliance education.
• Assist in identifying training needs and development opportunities.
• Track participation and maintain required training records.
• Support leadership development and employee learning initiatives.

Compliance and Risk Management

• Maintain compliance records and required employment documentation.
• Support internal and external audits.
• Monitor changes in employment regulations and communicate impacts to leadership.
• Assist with investigations, corrective actions, and compliance-related activities.
• Ensure adherence to employment laws, company policies, and record retention requirements.

Research and Special Projects

• Conduct research on HR trends, employment laws, benefits, compensation, and best practices.
• Prepare summaries and recommendations.
• Participate in HR projects and organizational initiatives as assigned.

Knowledge, Skills, and Abilities

• Working knowledge of HR principles, employment laws, and HR best practices.
• Experience utilizing HR systems and workforce reporting tools.
• Ability to maintain confidentiality and handle sensitive information.
• Strong written, verbal, and interpersonal communication skills.
• Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and SharePoint.
• Experience with HRIS, employee engagement, and recognition platforms.
• Ability to supervise, coach, and support team members.
• Strong organizational, analytical, and problem-solving skills.
• Ability to manage multiple priorities and deadlines.

Physical Requirements

• Ability to sit, stand, and work at a computer for extended periods.
• Ability to communicate effectively in person, virtually, and in writing.
• Occasional travel may be required.