Human Resources Manager

Charter Communications; Charlotte (NC); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Spectrum, the leading communications provider, seeks a Manager, Human Resources to partner with leadership on HR strategy, employee relations, and regulatory compliance. The role balances tactical tasks like tickets and reporting with strategic coaching, talent and performance management, within a high-growth environment.

The position requires a Bachelor’s degree in HR or related field and 5+ years of HR Generalist experience across multiple locations.

Qualifications

• Bachelor's degree in human resources, business, organizational behavior, related field or equivalent.
• 5+ years of Human Resource Generalist experience in a multi-location environment.
• Master's degree and professional HR certifications are preferred.

Responsibilities

• Partner with leadership to design and implement HR strategies that support objectives.
• Provide consultative HR support on performance, development and organizational change.
• Ensure compliance with federal, state and local employment laws.
• Oversee employee relations investigations and policy administration.
• Oversee recruiting, onboarding and retention with EEO and affirmative action compliance.
• Manage HR operations including payroll, benefits, unemployment, workers' compensation, HRIS and communications.

Skills

Communication skills

Public speaking

Project leadership

Supervisory skills

Confidentiality

Decision making

PC proficiency

MS Office

Employment law knowledge

Recruitment tech

Education

Bachelor's degree in HR or related field

Master's degree

PHR/SPHR certification

Tools

HRIS systems

Payroll software

MS Office

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Drive human resources strategy across recruitment, employee relations and equal opportunity employment by partnering with leadership to implement initiatives that achieve organizational objectives. As a Manager, Human Resources at Spectrum, supporting RapidScale, a high-growth business undergoing significant transformation, you'll combine HR mastery and industry knowledge to evaluate and resolve complex issues in a fast-paced environment.

This is a highly flexible HR role that balances tactical and transactional responsibilities (such as tickets, emails and reporting) with strategic HR support, including leader coaching, employee relations and talent and performance management. You'll work within a team where building trusted relationships is important. Your work will directly support Spectrum's ability to meet business goals.

How You'll Make an Impact

• Partner with leadership to design and implement short- and long-term HR strategies that support organizational objectives and simplify the customer experience
• Provide consultative HR support to managers and supervisors, including guidance on performance management, employee development and organizational change
• Ensure legal compliance with all applicable federal state and local employment laws, including Fair Labor Standards Act, Family and Medical Leave Act and Americans with Disabilities Act Amendments Act
• Oversee employee relations by conducting investigations, managing escalated issues including ethics reports, and ensuring company policies are administered fairly and consistently
• Oversee recruiting, staffing, onboarding and retention strategies while ensuring compliance with equal employment opportunity, Federal Communications Commission and affirmative action requirements
• Manage HR operations including payroll and commission processing, benefits enrollment, unemployment and workers compensation claims, HRIS maintenance and HR communications

Working Conditions

• This position observes a hybrid work schedule: 4 days in office/1 day remote
• RapidScale is headquartered in Raleigh, North Carolina
• This role may require up to 25% travel

What You'll Bring to Spectrum

Required Qualifications

Education

• Bachelor's degree in human resources, business, organizational behavior, related field or equivalent

Experience

• 5+ years of Human Resource Generalist experience in a multi-location environment

Skills

• Clear written and verbal communication skills with all levels of company personnel
• Ability to speak in a public forum
• Ability to effectively manage and lead projects
• Effective supervisory skills
• Ability to maintain confidentiality of information
• Ability to make decisions and solve problems while working under pressure
• Demonstrated PC and Microsoft Office skills
• Ability to work independently and prioritize and organize effectively
• Knowledge of local state and federal employment laws and procedures
• Knowledge of recruitment trends and technologies
• Knowledge of wage and hour laws
• Knowledge of staffing and employment practices
• Knowledge of employee relations procedures and applicable law

Preferred Qualifications

Education

• Master's degree
• Certifications for human resource professionals (PHR, SPHR)

Experience

• 2+ years of management or leadership experience

Licenses

• Valid driver's license with satisfactory driving record within company standards

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us

Spectrum is a suite of advanced communications services offered by Charter Communications, the leading broadband and video company in the nation and the fastest growing mobile provider in its footprint, with services available to more than 70 million homes and small to large businesses across 45 states. When you join our team, you'll be keeping customers connected to Seamless Connectivity and Entertainment with Spectrum Internet, Mobile, TV and Voice products. Watch this video to learn more.

Grow Your Career Here

We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.