Human Resources Manager

Holland America-Princess (Holland America Dawson City Inn); Anchorage, Northern (AK, KY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Alaska Public Media is seeking a Human Resources Manager to lead strategic HR initiatives, including talent acquisition, employee relations, benefits administration, compliance, professional development, and cultivating a high-performance culture.

The role serves as a trusted advisor to leadership, ensures regulatory compliance, manages HR budgets, and supports organizational wellness in a fast-paced environment.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• A minimum of 5 years of progressive HR experience.
• Strong knowledge of federal and state employment laws, including FLSA, FMLA, and EEO.
• Experience administering benefit plans, payroll coordination, and compliance reporting.
• Proficiency in Microsoft Office Suite, Google Suite, and payroll systems.
• Excellent interpersonal, conflict resolution, and communication skills.
• Ability to maintain confidentiality, integrity, and professionalism in all interactions.
• Knowledgeable with IRS Rules and Regulations.
• Able to work in a fast-paced, deadline-driven environment.
• Good communication skills, both oral and written.

Responsibilities

• Collaborate with executive leadership and department heads, serving as liaison to payroll staff, benefits partners, and consultants.
• Oversee full-cycle recruitment and staffing processes including postings, applications, interviews, and onboarding.
• Ensure payroll accuracy and compliance with NETA payroll staff for bi-weekly processing.
• Lead onboarding and offboarding procedures, including forms and exit interviews.
• Administer benefit programs (Health, Dental, Life, HSA, retirement).
• Develop and update HR policies; update the employee handbook annually.
• Lead annual employee self-evaluations and development initiatives.
• Guide employee relations, investigations, and performance improvement plans.
• Manage budgets for HR, Hospitality, and Administration; monitor expenses.
• Promote employee wellness and use of EAP services.
• Coordinate EEO reporting annually and ensure FCC/NPR/PBS compliance.
• Work with external consultants on HR compliance and audits.

Skills

Interpersonal skills

Conflict resolution

Communication skills

Confidentiality

Integrity

Education

Bachelor’s degree in Human Resources or related field

Master’s degree

SPHR or similar certification

Tools

Microsoft Office Suite

Google Suite

Payroll systems

Job description

Summary Statement:

The Human Resources Manager is responsible for leading the development and implementation of strategic human resource initiatives aligned with the mission and values of Alaska Public Media. This role oversees the full spectrum of HR functions, including talent acquisition, employee relations, benefits administration, compliance, professional development, and organizational culture. The HR Manager serves as a trusted advisor to leadership, fosters a highperformance workplace culture, and ensures compliance with federal, state, and industry-specific regulations. The HR Manager also ensures a supportive work environment.

Alaska Public Media (AKPM) is a broad-based public media organization that delivers television, radio, and web content. AKPM is the source of PBS television, NPR radio, and stewards the statewide AKPM News network.

Essential Duties and Responsibilities:

Collaborate closely with executive leadership and department heads, and serve as the primary liaison to NETA payroll staff, benefits partners, and external HR consultants as needed.

Oversee full-cycle recruitment and staffing processes including job postings, applicant tracking, interviews, reference checks, and onboarding.

Ensure payroll accuracy and compliance, working directly with NETA payroll staff for bi-weekly processing.

Lead employee onboarding and offboarding procedures, including forms (I-9, W-4) and exit interviews.

Administer benefit programs (Health, Dental, Life, Flexible Benefits, HSA, and retirement)

Develop, update, and manage HR policies to ensure compliance with evolving labor laws and organizational needs. Update the employee handbook annually.

Lead annual employee self-evaluation processes and development initiatives.

Guide employee relations, conflict resolution, investigations, and performance improvement plans.

Oversee and manage budgets for Human Resources, Hospitality, and Administration, including tracking expenses and making budget-related decisions within approved guidelines.

Promote employee wellness and encourage the use of EAP services when appropriate.

Manage organization-wide professional development.

Manage and organize initiatives that promote a positive work culture.

Oversee and partner with external consultants for HR compliance, audits, and legal matters as needed.

Manage and process HR-related vendor invoices and documentation in coordination with the finance department.

Coordinate EEO reporting and maintain compliance with federal regulations (annually).

Support organizational compliance efforts with FCC, NPR, and PBS rules and regulations.

Required Qualifications:

Bachelor's degree in Human Resources, Business Administration, or related field.

A minimum of 5 years of progressive HR experience.

Strong knowledge of federal and state employment laws, including FLSA, FMLA, and EEO.

Experience administering benefit plans, payroll coordination, and compliance reporting.

Proficiency in Microsoft Office Suite, Google Suite, and payroll systems.

Excellent interpersonal, conflict resolution, and communication skills.

Ability to maintain confidentiality, integrity, and professionalism in all interactions.

Knowledgeable with IRS Rules and Regulations.

Able to work in a fast-paced, deadline-driven environment.

Good communication skills, both oral and written.

Desired Qualifications:

Master’s degree or 7 years comparable experience in HR.

At least 2 years in a management or leadership role.

SPHR or similar certification preferred.

Familiarity with managing departmental budgets.

Familiarity with FCC Regulations and Reporting.

Familiarity with retirement plans and administrative responsibilities.

Allowable Substitution:

If necessary, alternative combinations of education and experience to be evaluated by the Human Resources Office for comparability.

Competencies:

Strategic thinking and planning.

Talent acquisition and workforce development.

Conflict management.

Employee engagement.

Cultural competency and inclusion.

Legal and regulatory compliance.

Process improvement and analytical decision-making.

Exceptional customer service and team collaboration.

Strong ethics and confidentiality.

Support AKPM compliance efforts with FCC, NPR and PBS rules and regulations.

Communicate effectively.

Apply critical thinking and problem-solving skills.

Maintain positive relationships with both internal and external customers.

Demonstrate consistent outstanding customer service.

Proficient at computer use to include office software products, custom software packages, internet and e-mail.

Consistently demonstrate ethical behavior.

Must exercise good judgment for the prompt completion of responsibilities.

Employee Expectations:

Must be able to work in a constantly changing environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands while seeking supervisory assistance as appropriate.

Physical Demands:

The employee is regularly required to operate a computer during all working hours. The employee is regularly required to talk and hear. The employee must be able to lift and/or move up to 10 pounds.

Work Environment:

The work environment characteristics described here are typical of a television/radio broadcast office environment and representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform essential functions.

The noise level in the work environment is usually moderate.

Alaska Public Media is an equal opportunity employer.