Human Resources/Labor Relations Generalist

Burnham Holdings, Inc.; Lancaster (Lancaster County); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(k)

Weekly pay

12 paid holidays

Vacation time

Tuition reimbursement (75%)

Job summary

Burnham Holdings, Inc. is seeking a Human Resources/Labor Relations Generalist in Lancaster, PA. This full-time exempt role supports union and non-union employees, administers labor relations, benefits, leaves, and HR records, and ensures policy and legal compliance in a manufacturing environment.

The position requires strong investigation, communication, and confidentiality skills and offers a comprehensive benefits package and predictable hours.

Qualifications

• Experience supporting a unionized environment with labor contracts.
• Knowledge of employment laws and compliant HR practices.
• Ability to handle confidential information with discretion.
• Strong verbal and written communication, investigations, and documentation.

Responsibilities

• Provide HR support to union and non‑union employees in a manufacturing setting.
• Interpret collective bargaining agreements and administer grievances.
• Conduct workplace investigations and advise on corrective action and documentation.
• Support benefits administration, leave, workers’ compensation, and unemployment claims.
• Maintain HR records and ensure compliance with policies and laws.

Skills

Labor relations

Employee relations

Policy interpretation

Investigation skills

Confidentiality

Communication skills

HR compliance

MS Office

Education

Bachelor’s degree in HR or related field

Associate’s degree with 3–5 years HR experience

Equivalent education/experience

Tools

HRIS

Payroll systems

Timekeeping systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Human Resources/Labor Relations Generalist

Full Time Lancaster, PA, US

3 days ago Requisition ID: 1622

Burnham Holdings, Inc. and its subsidiaries (the Company) provide the heating, ventilating, and air conditioning (HVAC) industry with thermal and interior comfort solutions for a wide range of residential, commercial, and industrial applications. Our subsidiaries are market leaders in the design, manufacture, and sale of boilers. We offer a broad line of high-value, energy- efficient products, sold under well-established brand names.

We are looking for a Human Resources/Labor Relations Generalist to join our team! The Human Resources/Labor Relations Generalist is responsible for providing comprehensive Human Resources support to both union and non-union employees in a manufacturing environment. This position supports employee relations, labor relations, policy administration, compliance, benefits coordination, leave administration, workers’ compensation, unemployment claims, and HR recordkeeping. The role requires the ability to interpret and apply company policies, collective bargaining agreements, and applicable federal, state, and local employment laws while maintaining confidentiality, sound judgment, and a high level of professionalism. The position works independently and collaboratively with employees, supervisors, managers, union representatives, and HR leadership to support consistent, compliant, and effective HR practices.

This is a full-time, exempt position located in Lancaster, PA. Hours are Monday-Thursday 7:45AM-4:45PM, Friday 7:45AM-3:30PM (Hours may vary depending on plant specific needs)

Essential duties and responsibilities

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. Duties include, but are not limited to, the following:

• Provides day-to-day Human Resources support to both union and non-union employees, ensuring consistent application of company policies, collective bargaining agreements, and applicable federal, state, and local employment laws.
• Serves as a trusted HR resource for employees, supervisors, and managers by providing guidance on policy interpretation, employee relations matters, workplace concerns, and conflict resolution.
• Supports labor relations activities, including collective bargaining agreement interpretation, grievance administration, coordination with union representatives, labor-management meeting preparation, and consistent application of contractual provisions.
• Conducts and documents workplace investigations involving employee complaints, policy violations, disciplinary matters, harassment, discrimination, attendance, performance, and other workplace concerns.
• Partners with supervisors and managers to administer corrective action, progressive discipline, performance improvement plans, employee coaching, and related documentation.
• Assists in the development, implementation, communication, and interpretation of Human Resources policies, procedures, handbook provisions, and related employee communications.
• Maintains employee personnel files, confidential HR records, and HRIS data, ensuring accuracy, completeness, and compliance with recordkeeping requirements.
• Administers and supports employee benefit programs, including enrollment, employee questions, life event changes, vendor coordination, and related employee communications.
• Coordinates workers’ compensation claims by working with employees, supervisors, plant management, third-party administrators, and medical providers to support timely reporting, claim management, and return-to-work efforts.
• Administers unemployment claims by preparing responses, gathering documentation, coordinating with appropriate parties, and attending hearings when necessary.
• Assists with leave administration, including FMLA, ADA accommodations, and other protected leave programs, while maintaining compliance with applicable laws and company procedures.
• Supports the performance evaluation process and assists leadership with performance management, employee development, and documentation.
• Prepares reports, correspondence, documentation, and HR communications as needed to support department and organizational objectives.
• Maintains strict confidentiality when handling sensitive employee, labor relations, payroll, medical, and personnel information.
• Promotes a respectful, professional, and positive workplace culture by fostering effective communication among employees, managers, HR leadership, and union representatives.
• Demonstrates strong organization, attention to detail, adaptability, dependability, and sound judgement while managing multiple priorities in a fast-paced manufacturing environment.
• Performs other Human Resources and Labor Relations duties as assigned.

Qualifications:

The requirements listed above are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position requires:

• Experience supporting a unionized workforce, including collective bargaining agreement interpretation, grievance administration, labor-management communication, and consistent application of contractual provisions.
• Working knowledge of Human Resources practices, employment law compliance, employee relations, benefits administration, payroll-related processes, workers’ compensation, unemployment, leave administration, and employee recordkeeping.
• Ability to handle confidential and sensitive information with discretion, integrity, professionalism, and sound judgement.
• Strong verbal, written, and interpersonal communication skills, including the ability to conduct investigations, facilitate difficult conversations, prepare documentation, and communicate effectively with employees at all levels.
• Ability to build collaborative working relationships with employees, supervisors, managers, union representatives, vendors, and HR leadership.
• Strong organizational, analytical, problem-solving, and decision-making skills with the ability to manage multiple priorities and meet deadlines.
• Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Experience using HRIS, payroll, timekeeping, or other employee data systems.
• Professional, approachable, customer-focused demeanor with a commitment to responsive and consistent Human Resources support.
• Ability to work independently while also contributing effectively as part of the Human Resources team.

Education and/or Experience

• Bachelor’s degree in Human Resources, Business Administration, Labor Relations, or a related field preferred; or
• Associate’s degree in Human Resources Management or a related field and three to five years of relevant Human Resources experience; or
• An equivalent combination of education, training, and experience.
• Prior experience in a manufacturing and/or unionized environment preferred.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to stand; walk, use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to sit; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close and distance vision and ability to differentiate colors.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet and professional.

Occasionally required to enter a plant environment, which is usually moderate to loud, however, appropriate PPE is required. The temperature of the factory is relative to the outside temperature

We offer a comprehensive benefits package

• Medical, dental, and vision coverage available on the 1st of the next month from your date of hire
• 401(k) plan
• Weekly pay
• 12 paid holidays
• Vacation time
• 75% tuition reimbursement after 6 months