Human Resources (HR) Operations Director

CareVet; Clayton (MO); On-site; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking an HR Operations Director to lead their People & Culture team. This pivotal role involves guiding HR Business Partners, enhancing Team Member engagement, and fostering a high-performance culture across veterinary hospitals. The ideal candidate will have a strong HR background, proven leadership skills, and a passion for developing talent. With a commitment to innovative practices and community focus, this role offers a unique opportunity to make a significant impact on the organization and its valued Team Members. Join a forward-thinking company dedicated to providing the best care for pets while supporting its staff's growth and well-being.

Benefits

Best-in-class medical, vision, and dental insurance

401k with match

Life insurance

Short-term and long-term disability insurance

HSA and FSA

Employee assistance program with a licensed social worker on staff

Qualifications

• 5-7 years of HR experience managing teams and driving engagement.
• Strong relationship-building skills across all organizational levels.

Responsibilities

• Lead HRBP team to support talent needs and business growth.
• Drive initiatives for Team Member engagement and compliance.

Skills

Human Resources Management

Team Leadership

Talent Acquisition

Employee Engagement

Communication Skills

Problem Solving

Education

Degree in Human Resources Management

Job description

Human Resources (HR) Operations Director

CareVet | Clayton, MO

The Company

CareVet is a network of veterinary hospitals that focuses on acquiring and managing best-in-class hospitals throughout the United States. We look for veterinary practices that are staples of their community. Whether it’s one hospital or a dozen, we focus on the standard of care delivered, the level of engagement from the team and the record of stability. We are building a network of the top hospitals, doctors and staff.

CareVet’s mission is to provide the very best care for pets. Our holistic approach to veterinary medicine focuses on practice legacy, team, veterinarians, patients and community.

Position Overview

The HR Operations Director will be a trusted partner and leader for the People & Culture team providing guidance and direction for our HR Business Partners & veterinary hospitals. This leader will lead the HRBP team and play a role in serving our Operations Team to support our most important asset, our Team Members. The HR Business leader will manage the People & Culture Business Partner team, who support regions of hospitals in Team Member relations, engagement, strategic development, and talent recruitment.

Specific Responsibilities

• Develop a culture of high performance and strong leadership within our hospitals
• Review and help interpret HR issues that align with the organization’s mission
• Develop, coach, and lead the HRBP team to partner with our hospitals & Operations team to address talent needs to support business growth including conducting strategic Talent Planning sessions.
• Provide coordination with the Talent Acquisition team in the development and execution of recruitment plans
• Provide leadership in the development of onboarding materials and Team Member orientations that build engaged team members at the hospitals
• Provide recommendations for the professional development of talent and ensure Team Members continuously learn and grow
• Support Team Member communications
• Research and share trends and direction regarding Team Member issues, continuously improving and enhancing the culture
• Drive improvement in key performance metrics, including Team Member Engagement, Internal Mobility, Attrition, Manager Capability, and Diversity, Equity & Inclusion
• Provide leadership and guidance in developing and driving People & Culture related Operating Mechanisms, includingHigh Performing Organizational Reviews, Talent Reviewsand the employee engagement survey process
• Monitor and respond to Team Member concerns/ attitudes and ensure fair, consistent, and effective application of policies and procedures for all associates
• Drive initiatives and ensures state and government regulatory compliance adherence.

Key Skills and Qualifications

• Degree in Human Resources Management or related field
• Minimum 5-7 years’ experience in HR and experience managing a team of HR Business Partners, Generalists, and Specialists
• Strong ability to develop relationships and partner with Team Members at all levels
• Proven leadership and managerial skills that foster teamwork, collaboration, and enthusiasm
• Excellent communication skills with the ability to analyze and present information in such a way that it is understood by everyone within the organization
• Extremely well organized and methodical in your approach to problem solving
• Strong ability to manage multiple tasks
• Knowledgeable in the legalities of business law in relation to HR and employee employment rights and how to apply them within your day-to-day work, company policy documentation and staff welfare.
• Willing and able to work on-site in our beautiful office in downtown Clayton, MO
• Enjoys innovative and creative work environments

What We Offer

• Best-in-class medical, vision, and dental insurance
• 401k with match
• Life insurance
• Short-term and long-term disability insurance
• HSA and FSA
• Employee assistance program with a licensed social worker on staff