Human Resources Generalist-TFT

Cape Fear Community College; Wilmington (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Cape Fear Community College in Wilmington, NC is seeking a proactive HR Generalist to join a collaborative HR team on a temporary, full-time basis through June 2027. The role covers employee relations, benefits and leave administration, onboarding, compliance, reporting, and training.

It requires a Bachelor's degree and 2+ years HR experience, with strong MS Office and HRIS skills. This position emphasizes data accuracy, confidentiality, and cooperation with the Director of Human Resources and

Qualifications

• Bachelor’s degree in HR, Business Admin or related field.
• Two or more years of direct HR experience.
• High proficiency with Microsoft Office applications.
• Familiarity with HRIS platforms, preferably Colleague.
• Higher education HR processes experience is a plus.
• HR certification (SHRM-CP/PHR) preferred.
• Experience with Google Workspace.

Responsibilities

• Provide Employee Relations support to management and employees.
• Support performance management, progressive discipline, and off-boarding.
• Conduct internal investigations and handle sensitive employee issues.
• Coach managers through disciplinary processes.
• Assist in non-renewal meetings with managers and employees (annually).
• Administer LMS and coordinate professional development for staff and faculty.
• Prepare and compile HR reports and mandated wage/benefits reports.
• Assist with onboarding and offboarding.
• Backup recruiting and applicant processing.
• Maintain HR data accuracy in HR systems.

Skills

Diplomacy

Communication skills

Organizational skills

Written/verbal communication

MS Office proficiency

Education

Bachelor’s degree in HR/Business Admin

Tools

Colleague HRIS

Google Workspace

TimeClock Plus

NeoGov

Orbit

Ellucian Colleague

Job description

DEFINITION:

The HR Generalist is a positive, collaborative and dynamic individual that is a part of a highly cross-functional HR team. The HR Generalist requires an individual to be self-directed and a proactive problem solver with highly developed analytical and critical thinking skills.

The HR Generalist provides subject matter expertise in: coaching, compliance, policy & procedure interpretation, communications, researching and compiling data/reports, and investigating personnel matters. In addition, this position maintains high standards for HR customer service and provides support for the accuracy and maintenance of data in various HR systems.

The HR Generalist is responsible for being knowledgeable in a variety of HR responsibilities. This would be including but not limited to, benefits administration, onboarding, offboarding, recruitment, compliance, reporting, training, policy and procedure interpretation, communications, researching and compiling data for various reports; providing support to the Director of Human Resources.

This is a Temporary Full Time Position. The position will end June 2027 with the potential to be extended

SUPERVISION RECEIVED AND EXERCISED:

• Receives supervision from the Director of Human Resources.
• Does not supervise employees

ESSENTIAL AND OTHER IMPORTANT FUNCTION STATEMENTS:

Essential and other important responsibilities and duties may include, but are not limited to, the following:

Essential Functions:

This HR Generalist position may be assigned to the HR functional areas below and would be called upon for the associated essential functions:

Employee Relations & Performance Management

• Provides Employee Relations support to management and employees.
• Provides support for performance management, progressive discipline and off-boarding.
• Conducts internal investigations and other employee-related issues.
• Coaches managers through disciplinary processes and steps.
• May assist in conducting non-renewal meetings with managers and employees (annually).
• Able to work with highly sensitive and confidential information.

Training & Development

• Administrator for LMS (Learning Management System) and collegewide professional development for staff and faculty.
• Coordinates various training sessions, workshops and classes for employees, individually or in groups on the CFCC Professional Development page. Facilitates, and assesses customized, in house training programs working collaboratively with college departments to deliver innovative training programs that meet the College’s needs on key HR compliance topics and/or supervisory areas as needed
• Participates or facilitates training for supervisors regarding performance management, harassment or other HR trainings.
• Identify areas where training may be needed for staff and faculty

Worker’s Compensation

• Serves as the Worker’s Compensation Administrator for both State and County employees.
• Assist employees with workplace injuries processes.
• Ensure paperwork is accurate and appropriate steps are followed for workplace injuries or incidents.
• Work with Worker’s Compensation agency and assist adjuster as needed.

Benefits & Leave Administration

• Cross‑trained in benefits to act as a back‑up to the Benefits Administrator in regards to benefit inquiries, retirement inquiries or leave administration (FMLA, STD & LTD) inquiries.
• Assists with the Benefits Fair and annual Open Enrollment.
• Acts as a back‑up for leave for employees
• Acts as a back‑up “Health Benefit Representative” (HBR) for the NC State Health Plan.
• Interpret policies and procedures.

Other Important Functions:

• May assist with onboarding or offboarding.
• Preparing and compiling a variety of technical/complex HR reports (i.e.: employees/benefits) as directed.
• Complete mandated wage and benefits reports.
• Compile annual state and federal reports including staff information, IPEDS, employee data, EEOC, and related informational HR ad hoc data reports.
• Participate in Human Resources departmental strategic planning
• Collaborate with other NC Community Colleges to learn best practices
• Perform other related duties, responsibilities and special projects as assigned.
• Maintain positive and collaborative working relationships with College administrators, faculty and staff.
• Prepares HR Dashboard, including employee information monthly.
• Edit approved changes in policies in Employee Handbook and submitting request to update online Handbook version.
• May serve as backup to recruiting and applicant processing.
• Assist with classification and compensation reviews
• May serve as back‑up for the timekeeping system administrator

EXPERIENCE AND TRAINING GUIDELINES:

Minimum Education/Training:

• A Bachelor’s degree required, preferably in Human Resources, Business Administration or related field with coursework focused in Human Resources.

Minimum Experience:

• Two or more years of direct Human Resources experience.
• Must also have a high level of proficiency in working with all Microsoft Office applications.
• Excellent diplomacy skills and a high level of discretion.
• Ability to effectively organize and handle multiple job duties in a fast‑paced office environment.
• Excellent written, verbal and interpersonal communication skills
• Familiarity with HRIS platforms, preferably Colleague.

Preferred Education/Training, Experience, Skills:

• Experience with Ellucian Colleague, Orbit, NeoGov, or TimeClock Plus.
• Experience implementing and configuring HRIS systems, modules, or solutions.
• NC Retirement System and State Health Plan knowledge and experience
• HR experience within a Higher Education work environment
• HR Certification (i.e. SHRM-CP or PHR certification)
• Experience with Google applications: Google Docs, Google Slides and Google Sheets

Special Instructions to Applicants:

• This position REQUIRES UNOFFICIAL TRANSCRIPTS AND/OR TRAINING CERTIFICATIONS be submitted in addition to the application. Please have these documents ready to upload when applying.
• Candidates are required to submit OFFICIAL TRANSCRIPTS for all degrees obtained prior to their first day of work or hire date. If highest level of education is High School diploma or equivalent, proof of completion is required.
• Candidates who have obtained their education outside of the US and its territories must have their academic degree(s) validated, at their own expense, by an outside credential evaluation service as equivalent to the Baccalaureate or Master’s degree conferred by a regionally accredited college or university in the United States.
• To claim veterans’ preference, all eligible persons shall submit a DD Form 214, Certificate of Release or Discharge from Active Duty, to Human Resources during the application process. Human Resources will verify eligibility.