Human Resources Generalist - HR

CITARELLA OPERATINGS LLC; New York (NY); On-site; USD 65,000 - 85,000; Full time

Job summary

Citarella is seeking an HR Generalist to support Human Resources operations across our retail stores and Distribution Center in Bronx, NY. This role will manage workers’ compensation, coordinate leave management, support employee relations, maintain HR documentation, and respond to inquiries while ensuring consistent policy application.

Candidates should have 2+ years in HR roles, strong organizational and communication skills, and the ability to handle confidential information.

Qualifications

• 2+ years of HR experience in a Generalist or HR Coordinator role.
• Knowledge of workers’ compensation, leave administration, employee relations, and employment compliance.
• Strong organizational, documentation, communication, and problem-solving skills.
• Ability to handle confidential information with discretion and escalation procedures.
• Ability to communicate HR policies clearly to hourly workforce.
• Experience supporting a multi-location, retail, distribution workforce.
• English proficiency; bilingual Spanish preferred.
• Proficiency in HRIS systems and Microsoft Office preferred.

Responsibilities

• Coordinate workers’ compensation claims, including incident reporting and documentation.
• Maintain records of leaves of absence (FMLA, disability, etc.) with timely communication.
• Assist with employee concerns, investigations, and policy interpretation while ensuring confidentiality.
• Maintain accurate HR records, personnel files, and HR forms per policies and laws.
• Serve as point of contact for HR questions from stores and DC employees and managers.
• Partner with HR leadership and operations to ensure consistent HR practices across locations.

Skills

HR Generalist experience

Workers’ comp

Leave administration

Employee relations

HR compliance

English fluency

Bilingual Spanish

Microsoft Office

HRIS systems

Tools

Microsoft Office

HRIS

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Human Resources Generalist - HR

HR Professional Bronx, NY, US

Salary Range: $65,000.00 To $85,000.00 Annually

Human Resources Generalist

Position Summary

Citarella is seeking a detail-oriented and employee-focused HR Generalist to support Human Resources operations across our retail stores and Distribution Center (DC). This role will manage workers’ compensation claims, coordinate leave management, support employee relations, maintain accurate HR documentation, and respond to employee and management inquiries while ensuring consistent application of company policies and procedures.

Responsibilities

Workers’ Compensation: Coordinate workers’ compensation claims, including incident reporting, claim documentation, follow-up with employees, managers, and insurance carriers.

Leave Management: Maintain records of employee leaves of absence, including FMLA, disability, and other applicable leaves, ensuring proper documentation, timely communication, and compliance.

Employee Relations: Assist with employee concerns, workplace investigations, conflict resolution, and policy interpretation while maintaining confidentiality and appropriate documentation.

HR Documentation & Compliance: Maintain accurate employee records, personnel files, case documentation, and required HR forms in accordance with company policies and applicable employment laws.

Employee Support: Serve as a point of contact for HR-related questions from store and DC employees and managers, providing timely, professional guidance and follow-up.

HR Operations: Partner with HR leadership and operational management to support consistent HR practices, resolve issues, and ensure a positive employee experience across all locations.

Qualifications

2+ years of HR experience, preferably in a Generalist or HR Coordinator role.

Working knowledge of workers’ compensation, leave administration, employee relations, and employment compliance.

Strong organizational, documentation, communication, and problem-solving skills.

Ability to handle confidential and sensitive information with discretion and practice appropriate escalation procedures.

Ability to communicate HR policies and procedures clearly to a diverse, primarily hourly workforce.

Experience supporting a multi-location, retail, distribution, or other fast-paced workforce preferred.

Strong written and verbal communication skills in English; bilingual proficiency in Spanish preferred.

Proficiency in Microsoft Office and HRIS systems preferred.