Human Resources Business Partner III

OneMCI

Dallas (TX)

On-site

USD 60,000 - 80,000

Full time

14 days+

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Benefits offered by this job

Paid Time Off

Medical

Dental

Vision

Life Insurance

Retirement

Company Cell Phone

Company Laptop

Advancement

Job summary

A leading Business Process Outsourcing company in Dallas is seeking an experienced Human Resource Business Partner. This full-time, on-site role focuses on implementing HR strategies, enhancing employee engagement, and improving HR processes. The ideal candidate will possess strong interpersonal skills and a proactive approach to problem-solving.

Qualifications

1+ years of HR business partner experience.
Ability to thrive in a fast-paced environment.

Responsibilities

Provide general HR support in partnership with operations.
Drive employee relations, retention, and reward programs.
Innovate HR solutions and improve processes.

Skills

Interpersonal Skills

Communication Skills

Conflict Resolution

Time Management

Presentation Skills

Education

Some Undergraduate Education

Tools

Microsoft Office

Job description

LOCATION

Dallas, TX

JOB TYPE

Full-Time

PAY TYPES

Salary + Bonus

BENEFITS & PERKS

MANAGEMENT: Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Company Cell Phone, Company Laptop, Advancement

APPLICATION DETAILS

No Resume Required, On-site Interview

POSITION OVERVIEW

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

Grow your skill-sets or start a career with our rapidly expanding team. We are looking for an experienced human resource business partner to support and execute our people initiatives, provide excellent internal HR support, and improve HR processes. Candidates should be charismatic public speakers, friendly, creative, reliable, and possess a strong work ethic. Experience in call center operations or client services is preferred.

This is a full-time, on-site position requiring employees to report to one of our locations. We offer bonus opportunities, comprehensive medical, dental, and vision benefits, paid vacation and holidays, and contests incentives.

To be considered, complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

POSITION RESPONSIBILITIES

What does someone in this role do?

This role partners with team leaders to implement HR strategies focused on employee training, organizational effectiveness, workforce planning, and engagement. They will own programs across various HR processes, understanding business priorities and translating them into value-added work. The ideal candidate identifies problems and drives solutions.

Key Responsibilities:

Provide general HR support in partnership with operations
Collaborate with remote HR teams and managers on HR issues and initiatives
Recommend effective HR strategies based on business goals
Monitor employee engagement proactively, including remote interactions
Respond to macro-economic and fiscal changes in the work environment
Innovate HR solutions and improve processes
Drive employee relations, retention, and reward programs
Manage high-volume workload and multiple priorities
Maintain excellent organizational and interpersonal skills

CANDIDATE QUALIFICATIONS

Are you a good fit?

Candidates should exhibit good business judgment, confidence, and flexibility. A fun, enthusiastic disposition and the ability to motivate diverse personalities are essential.