Human Resources Generalist

Hilton Richmond; Virginia (MN); On-site; USD 55,000 - 76,000; Full time

Job summary

Hilton Richmond seeks a Human Resources Coordinator to support health and welfare plans, onboarding, payroll documentation, and HRIS entry. The role provides general HR administrative assistance across the hotel’s personnel operations.

Located in downtown Richmond, this position supports employee records, recruitment activities, and benefits coordination in a fast-paced hospitality environment. Previous HR admistration experience and MS Office proficiency are valued.

Qualifications

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Working understanding of human resource principles, practices, and procedures.
• Excellent time management skills with a proven ability to meet deadlines.
• Able to do public speaking.
• Proficient with Microsoft Office Suite or related software.
• Minimum High School Diploma; associates degree or HR certificate preferred.

Responsibilities

• Assist with administration of health and welfare plans, including enrollments, changes, and terminations.
• Processes required documents through payroll and insurance providers to ensure accurate record-keeping and proper deductions.
• Performs customer service functions by answering employee requests and questions.
• Completes Forms I-9, verifies I-9 documentation and maintains I-9 files.
• Assists with new hire onboarding and orientation presentations.
• Assists with recruitment and interview processes; tracks candidate status in HRIS.

Skills

Verbal communication

Written communication

Interpersonal skills

Customer service

Organizational skills

Public speaking

Time management

Microsoft Office

Education

Associates degree or certificate in HR

Minimum High School Diploma

Tools

Microsoft Office Suite

Job description

250 rooms | 17,634 sq. ft. total event space across 13 meeting rooms Amenities include: on-site restaurants (La Grotta, 1885 Café & Market), lobby bar (Gather & Hem), indoor pool, fitness center, EV charging, banquet & meeting support.

Located in the heart of Virginia’s capital in the historic Miller & Rhoads building, this hotel is just steps from the Richmond Convention Center and Virginia State Capitol. Blending historic charm with modern amenities, it provides an engaging downtown environment for hospitality professionals serving both business and leisure travelers.

Pay Range: $55,000.00-$76,000.00

The Human Resources Coordinator aids with and facilitates the human resources processes. This role assists with employee health and welfare plans and resolves benefits-related problems. This role provides administrative support to the human resources function as needed, including record-keeping, file maintenance and HRIS entry. Additional duties include administrative support for general offices.

Supervisory Responsibilities: None

Duties/Responsibilities:

• Assist with administration of health and welfare plans, including enrollments, changes, and terminations.
• Processes required documents through payroll and insurance providers to ensure accurate record-keeping and proper deductions.
• Performs customer service functions by answering employee requests and questions.
• Completes Forms I-9, verifies I-9 documentation and maintains I-9 files.
• Submits online investigation requests and assists with new-employee background checks.
• Conducts audits as needed of benefits or other HR programs and recommends corrective action.
• Assists with new hire onboarding and orientation presentations
• Assists with processing of terminations.
• Assists with the preparation of the performance review process.
• Assists with recruitment and interview process. Track’s status of candidates in HRIS and responds with follow-up letters at the end of the recruiting process.
• Schedules meetings and interviews as requested by the director of HR.
• Files documents into appropriate employee files.
• Assists or prepares correspondence as requested.
• Prepares new-employee files.
• Assist with preparation of employee events and recognition programs
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Working understanding of human resource principles, practices, and procedures.
• Excellent time management skills with a proven ability to meet deadlines.
• Able to do public speaking
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• Minimum High School Diploma
• Associates degree or certificate in human resources or related field and/or equivalent experience.
• At least two years related experience required.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.