Human Resources Generalist

Amba; Urbandale (IA); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Annual Bonus Program

Corporate 401(k) matching

Generous vacation and paid holidays

Paid parental leave

Sick time for wellness

Employee Assistance Program (EAP)

Professional development support

Business casual dress code

Hybrid work arrangement

Job summary

AMBA, a trusted coverage provider for public servants since 1981, seeks a Human Resources Generalist to support daily HR operations, including recruitment, onboarding, benefits administration, and recordkeeping. The role focuses on ensuring compliant, positive HR practices across our nationwide network.

You will advise managers and employees on HR policies, manage leave and performance processes, and contribute to a productive workplace with a hybrid work arrangement.

Qualifications

• Bachelor’s Degree (or equivalent) in Human Resources or related field.
• PHR or SHRM-CP or ability to obtain within first year of employment (preferred).
• Strong written and verbal communication skills and ability to build relationships.
• Proficiency with personal computers and Microsoft Office applications, including HR software.

Responsibilities

• Lead recruitment, onboarding, and offboarding processes for assigned employees.
• Prepare termination materials, coordinate exit interviews and offboarding activities.
• Manage employee benefits enrollment and respond to benefits-related questions.
• Support payroll processes and maintain HR records with accuracy.
• Provide guidance on HR policies, leave management, and leave laws.
• Address employee grievances and suggest engagement/retention strategies.

Skills

Time Management

Attention to Detail

HR Experience

Communication Skills

Payroll/Benefits

Microsoft Office

Paylocity

Education

Bachelor’s Degree or equivalent in HR

Tools

Paylocity

Microsoft Office

Job description

Description

AMBA was recognized by U.S. News & World Report as one of its 2026–2027 Best Companies to Work For.

About AMBA

Since 1981, AMBA has been a trusted provider of essential coverage for retired public servants nationwide. Our reach extends to diverse groups, including hardworking public employees, state retirees, educators, military personnel, trade professionals, firefighters, law enforcement, Unions, Alumni groups, Allied Healthcare, and other non-profit associations. As a full-service marketing and membership development company, we proudly offer outstanding insurance services to our vast network of 44 million members across 450+ associations in all 50 states.

Benefits

• Comprehensive benefits package including medical, dental, and vision insurance, spending accounts, and other voluntary benefits.
• Annual Bonus Program.
• Corporate 401(k) matching.
• Generous time off including vacation days, 10 paid company holidays, and paid parental leave.
• Sick time that can be used for both physical and mental wellness days.
• Community Involvement perks, including 1 paid day off each year to volunteer with a local charity of your choice and company volunteer events.
• Free, confidential counseling and support through our Employee Assistance Program (EAP).
• Support & development to cultivate your knowledge and continuing education to support your professional designations.
• Business casual dress code.
• Hybrid work arrangement.

Job Summary:

The Human Resources Generalist supports the day-to-day operations of the Human Resources department and helps ensure consistent, effective HR practices throughout the organization. This position is responsible for a broad range of HR functions, including recruitment and onboarding, offboarding, benefits administration, performance management, leave management, and HR recordkeeping.

The Human Resources Generalist serves as a resource for employees and managers, providing guidance on HR policies, procedures, and employment-related matters while helping foster a positive, productive, and compliant workplace.

The Day-to-Day

• Lead the recruitment, onboarding, and offboarding processes for assigned employees.
• Prepare termination materials, coordinate exit interviews and offboarding activities, and use employee feedback to recommend improvements to the workplace.
• Maintain current and relevant knowledge of issues and laws relating to employees, such as employment laws, wage and hour issues, employee benefits, leaves of absence, affirmative action, and COBRA.
• Develop and maintain strong working relationships with management and staff to guide them on sensitive and confidential subjects.
• Perform clerical duties related to HR recordkeeping, such as preparation of a variety of reports, personnel file maintenance, new hire files, etc.
• Address employee grievances and complaints.
• Support employee benefits enrollment and administration, respond to benefits-related questions, and coordinate leave of absence, accommodation, and return-to-work processes.
• Suggest new engagement and retention strategies that will improve working relationships, build morale, and increase employee productivity and retention.
• Assist with payroll processes as needed.
• Perform other duties as assigned.

Requirements

• Ability to manage time efficiently and manage ambiguity with ease.
• Bachelor’s Degree or equivalent years of experience in Human Resources or related field (preferred).
• Strong attention to detail skills.
• PHR or SHRM-CP or ability to obtain one of these certifications within the first year of employment (preferred).
• Strong oral and written communication skills, including the ability to negotiate mutually beneficial outcomes and solutions to complex problems and scenarios.
• Ability to create solid relationships and provide positive experiences for internal partners, including senior leadership.
• Proficiency with personal computers and Microsoft Office applications.
• Experience working with Paylocity (preferred).

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer
• Continually required to utilize hand and finger dexterity
• Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard

AMBA is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. We value diversity and the skills, knowledge, and experience that difference brings to our culture, attracting top talent with shared values and forming the foundation for a great place to work.

*Offer of employment is contingent upon the successful completion of a background screening.