Human Resources Generalist

Family Health Center of Marshfield; United States; Remote; USD 65,000 - 90,000; Full time

Job summary

Family Health Center of Marshfield is seeking an experienced Human Resources Generalist to provide comprehensive HR support across employee relations, recruitment and onboarding, performance management, benefits, and compliance. This remote role requires residence within 1 hour of Marshfield, WI.

You will partner with managers to implement HR policies, manage HRIS and records, coordinate onboarding, and support training initiatives in a healthcare setting.

Qualifications

• Associate's degree in HR, Business Admin, or related field required; bachelor's preferred.
• Minimum of five years of progressively responsible HR experience across multiple functions.
• Experience advising managers on employee relations and interpreting HR policies.
• Healthcare experience preferred; remote/multi-site environment experience preferred.

Responsibilities

• Interpret and apply HR policies and employment laws; guide employee relations and performance management.
• Collaborate with Hiring Managers and Recruiting Manager on staffing and recruitment strategies.
• Oversee onboarding, documentation, benefits enrollment, and initial training.
• Advise on performance expectations, goal setting, performance evaluations, and disciplinary actions.
• Maintain HRIS data, personnel records, and prepare HR reports and metrics.
• Provide guidance on benefits enrollment, leave management, and related HR matters.
• Manage FMLA processes and escalated leave matters with HR team.
• Identify training needs and coordinate employee/manager development programs.
• Ensure policy compliance and consistent application across the organization.
• Participate in HR programs and special projects focused on engagement and workforce development.
• Promote a positive, inclusive work environment and regular attendance.

Skills

Employee relations

Recruitment

Onboarding

Performance management

Training and development

Benefits administration

HR compliance

Recordkeeping

Education

Associate's degree in Human Resources or related field

Bachelor's degree preferred

PHR or SHRM-CP certification

Wisconsin Driver's License

Job description

JOB SUMMARY

Remote Position. Must reside within 1 hour of Marshfield, WI

The Human Resources Generalist serves as a key member of the Human Resources team, providing comprehensive support and guidance across all areas of human resources. This role independently manages and supports employee relations, recruitment and onboarding, performance management, training and development, benefits administration, and HR compliance and recordkeeping. Partners with managers and employees to interpret and apply HR policies and procedures, address workplace concerns, resolve employee relations matters, and promote consistent and effective HR practices. Exercises sound judgment and discretion in handling confidential and sensitive matters while supporting organizational objectives and fostering a positive, productive work environment.

ESSENTIAL JOB FUNCTIONS

1. Serves as a trusted HR resource and advisor to employees and managers by interpreting and applying HR policies, employment practices, and applicable employment laws. Provides guidance on employee relations, conflict resolution, coaching, and performance management. Investigates employee complaints and concerns, evaluates findings, and recommends appropriate resolutions and corrective actions.
2. Partners with hiring managers to assess staffing needs and collaborates with the Recruiting Manager to develop recruitment strategies, evaluate candidates, and facilitate hiring activities. Provides guidance on talent acquisition practices and participates in workforce planning and recruitment initiatives.
3. Coordinates and oversees new employee orientation and onboarding to support effective integration into the organization. Ensures required employment documentation, benefits enrollment, and initial training activities are completed and identifies opportunities to improve the onboarding experience.
4. Advises managers on establishing performance expectations, setting goals, conducting performance evaluations, and addressing employee performance concerns. Provides recommendations regarding performance improvement plans, disciplinary actions, and employment terminations to promote consistency, accountability, and compliance with organizational policies and applicable employment laws.
5. Oversees the accuracy and maintenance of HRIS data, personnel documentation, and required employment records in accordance with organizational policies and applicable requirements. Analyzes workforce data and prepares HR reports and metrics to support organizational planning, workforce decisions, and audits.
6. Provides guidance to employees and managers regarding employee benefits, enrollment, and benefit changes. Supports benefits administration, leave management, unemployment claims, and related employment matters, ensuring processes are handled accurately and in accordance with applicable requirements.
7. Oversees and performs the administration of Family and Medical Leave Act (FMLA) requests, including evaluating eligibility, coordinating required notices and documentation, monitoring leave usage, and communicating applicable requirements to employees and managers. Provides guidance and direction to the HR Coordinator regarding FMLA processes, reviews documentation and administrative practices for accuracy and compliance, and directly manages complex or escalated leave matters as appropriate.
8. Identifies organizational and departmental training needs and coordinates the development, implementation, and delivery of employee and manager training programs. Provides guidance and resources to managers on employee development, performance coaching, and HR-related training requirements. Evaluates training effectiveness and recommends improvements.
9. Monitors HR policies, procedures, and employment practices to promote consistent application across the organization. Identifies potential policy and compliance concerns, recommends revisions or corrective measures, and advises managers on appropriate policy interpretation and enforcement.
10. Participates in the development, implementation, and evaluation of system-wide HR programs, initiatives, and special projects, including employee engagement, retention, workforce development, and process improvement efforts.
11. Promotes a positive, productive, and inclusive work environment by identifying workplace concerns, evaluating employee feedback, and recommending opportunities to strengthen employee engagement and organizational effectiveness.
12. Maintains regular and reliable attendance and adherence to established work schedules.
13. Performs other duties as assigned.

EDUCATION AND EXPERIENCE

1. Associate's degree in Human Resources, Business Administration, or a related field required; bachelor's degree preferred.
2. Minimum of five years of progressively responsible human resources experience, with demonstrated experience across multiple HR functions, including recruitment, employee relations, performance management, benefits administration, and employment compliance.
3. Demonstrated experience independently advising managers on employee relations matters, interpreting HR policies and employment practices, evaluating workplace concerns, and recommending appropriate courses of action required.
4. Previous healthcare experience preferred; experience working in a remote or multi-site environment preferred.

CERTIFICATIONS / LICENSES

1. Valid Wisconsin Driver's License required with an acceptable motor vehicle record (MVR), per FHC guidelines.
2. PHR or SHRM-CP certification is preferred

Equal Opportunity Employer