Human Resources Generalist

Mary's Gone Crackers; Reno (NV); On-site; USD 60,000 - 85,000; Full time

Job summary

Mary's Gone Crackers in Reno, NV, seeks a Human Resources Generalist to support daily HR operations, respond to employee questions, maintain confidential records, and assist with recruitment, onboarding, benefits administration, compliance, and payroll backup.

You will work with the Director of People Operations on HR projects, policy communication, reporting, and training coordination, delivering accurate HR data and professional service to employees and managers.

Qualifications

• Associate degree or higher in HR, business administration, or related field; bachelor’s preferred.
• 2–3 years HR experience, preferably in manufacturing/warehouse environments.
• Experience with HRIS platforms; Dayforce preferred; strong MS Office skills.

Responsibilities

• Serve as primary HR contact for employees on policies, benefits, time off, and HR matters.
• Support day-to-day HR operations, including documentation and HRIS data management.
• Assist with recruitment, onboarding, and candidate experience.
• Maintain employee records and HR reporting; ensure data accuracy and confidentiality.
• Provide backup payroll support and respond to payroll inquiries.
• Prepare HR reports, dashboards, and workforce metrics.
• Support policy communication, training, and workforce planning.

Skills

HR knowledge

Employee relations

Recruitment

Onboarding

Communication

Data accuracy

Education

Associate degree in HR/Business Admin

Bachelor’s degree preferred

Tools

Dayforce

HRIS

Microsoft Office

Job description

The Human Resources Generalist supports the day-to-day operations of the Human Resources department and serves as a primary point of contact for employees regarding HR-related questions and needs. This position provides support across a broad range of HR functions, including employee relations, recruitment, onboarding, benefits administration, compliance, HR reporting, employee records, and backup payroll support.

This position also provides administrative and operational support to the Director of People Operations and assists with HR initiatives, documentation, reporting, and other departmental needs. The Human Resources Generalist works closely with employees and managers throughout the organization and must demonstrate strong organization, attention to detail, sound judgment, and the ability to handle confidential and sensitive information with discretion.

Essential Functions

• Serve as a primary point of contact for employees regarding HR-related questions, policies, procedures, benefits, time off, and other general HR matters.
• Support day-to-day HR operations, including employee documentation, HRIS data management, employee record management, and other employee lifecycle activities.
• Provide support with employee relations matters and assist the Director of People Operations with employee concerns, investigations, corrective actions, and other employee-related matters as appropriate.
• Support the Director of People Operations in communicating, educating employees on, and consistently administering company policies and procedures.
• Support full-cycle recruitment for assigned positions, including job postings, candidate screening, interview coordination, offer preparation, pre-employment activities, and the overall candidate experience.
• Coordinate new-hire onboarding activities, including orientation, employee documentation, Form I-9 and E-Verify compliance, employee file creation, distribution of required policies and materials, and coordination with appropriate departments.
• Process employee status changes, including hires, transfers, promotions, compensation changes, leaves of absence, and terminations, ensuring appropriate documentation, approvals, and system updates are completed accurately and timely.
• Coordinate employee data and employment changes within the HRIS, including new hires, transfers, promotions, compensation changes, and terminations, ensuring appropriate documentation and approvals are submitted and maintained.
• Track attendance and related employee records and assist managers and employees with applicable attendance and timekeeping processes.
• Support benefits administration activities, including assisting employees with benefit-related questions, processing enrollment and status change documentation, maintaining benefits records, and coordinating with the Director of People Operations, and benefit providers as needed.
• Provide backup payroll support as needed, including reviewing timecards, assisting with payroll preparation and reconciliation, maintaining payroll-related employee information, and responding to payroll questions when providing coverage.
• Prepare and maintain HR reports, metrics, and dashboards, including headcount, turnover, attendance, recruiting activity, and other workforce information used for HR and organizational planning.
• Support workforce planning activities, including maintaining organizational charts, tracking HR KPIs, and assisting with forecasting hiring needs.
• Support learning and development initiatives, including coordinating training activities and maintaining applicable training records.
• Assist with employee engagement, recognition, workplace culture, company announcements, communication boards, and other employee communications and activities.
• Assist with HR projects, initiatives, and continuous improvement efforts in support of departmental and organizational objectives.
• Perform additional duties as required to support departmental and organizational goals.

Other Duties and Responsibilities

• Follows all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources
• Exercises good judgment and maintains confidentiality in maintaining critical and sensitive information, records, and reports
• Communicates professionally and effectively, both verbally and in writing.
• Participates in team efforts to achieve departmental and organizational goals.
• Perform other duties as assigned.

Supervisory Responsibilities

This position has no supervisory responsibilities

Travel

Occasional local travel to the Post Office and other errands as necessary

Mental and Physical Demands

• Sedentary and light physical activity performing non-strenuous daily activities of an administrative nature
• Manual dexterity sufficient to reach/handle items and work with fingers
• Ability to have clear vision at 20 inches or less and/or 20 feet or more

Education, Experience, Certifications, and Licenses

• Associate degree, Certificate, or Diploma in Human Resources, Business Administration, or a related field required; Bachelor's degree preferred.
• Minimum of 2-3 years of Human Resources experience, preferably in a manufacturing, production, or warehouse environment.
• Working knowledge of employment laws, HR best practices, employee relations processes, recruiting, and onboarding.
• Experience supporting HRIS platforms and maintaining employee records; experience with Dayforce preferred.
• Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
• Experience supporting benefits administration, employee onboarding, and HR reporting preferred.
• Working knowledge of payroll processes and timekeeping systems preferred.
• Valid driver's license and ability to travel locally as needed.
• Bilingual in English and Spanish preferred.

Core Competencies

• Strong interpersonal skills with the ability to build positive working relationships at all levels of the organization.
• Ability to handle highly confidential and sensitive information with professionalism, discretion, and sound judgment.
• Excellent verbal and written communication skills.
• Strong organizational, time management, and prioritization skills, with the ability to manage multiple responsibilities in a fast-paced environment.
• Detail-oriented with a commitment to accuracy and data integrity.
• Strong problem-solving, critical thinking, and decision-making skills.
• Ability to work independently while also collaborating effectively as part of a team.
• Demonstrated customer service mindset and employee-focused approach.
• Adaptability and willingness to learn new systems, processes, and responsibilities.
• Demonstrated integrity, professionalism, and commitment to company values.