Human Resources Generalist

Dessert Holdings Inc.; Newburyport (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

Dessert Holdings Inc. is seeking a Human Resources Generalist (Bilingual English/Spanish) to support the Newburyport, MA facility on an onsite basis.

You will help keep HR operations running smoothly by supporting payroll and benefits administration, employee relations, onboarding and offboarding, and everyday assistance for employees and leaders. The role emphasizes compliance, payroll accuracy, confidentiality, and strong communication.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 3+ years of HR experience focusing on administration, compliance, and employee support.
• Bilingual English/Spanish required.
• Experience in manufacturing or fast-paced environments preferred.
• Union experience highly preferred.

Responsibilities

• Act as first point of contact for employee questions related to HR policies, payroll, benefits, timekeeping, and programs.
• Support recruiting by coordinating postings, reviewing resumes, screening candidates, and scheduling interviews.
• Coordinate with temporary staffing partners for onboarding, timekeeping, and invoicing.
• Partner with supervisors and managers to support staffing needs.
• Provide administrative support across HR and payroll, including employee changes and audits.
• Coordinate onboarding and offboarding activities and ensure documentation is complete.
• Assist employees with benefits enrollments and questions; resolve payroll discrepancies.
• Maintain employee files, HR databases, and HRIS with accuracy and confidentiality.
• Support HR compliance through audits, reporting, and documentation of laws.
• Assist with employee relations and fostering a positive workplace.
• Prepare recurring HR reporting on headcount, attendance, and metrics.
• Support HR initiatives in a unionized environment.
• Participate in projects to improve processes and engagement.
• Perform other duties as assigned.

Skills

Bilingual English/Spanish

Microsoft Office Suite

HRIS/payroll systems

Confidentiality

Attention to detail

Customer service mindset

Communication skills

Education

Bachelor's degree in HR/Business Administration or related field

Tools

HRIS

Payroll systems

Microsoft Office Suite

Job description

Dessert Holdings Inc. is seeking a Human Resources Generalist (Bilingual English/Spanish) to support the Newburyport, MA facility on an onsite basis. In this role, you will help keep HR operations running smoothly by supporting payroll and benefits administration, employee relations, onboarding and offboarding, and everyday assistance for employees and leaders.

What you'll do

• Act as the first point of contact for employee questions related to HR policies, payroll, benefits, timekeeping, and company programs.
• Support recruiting by coordinating job postings, reviewing resumes, screening candidates, scheduling interviews, and assisting with candidate communication to support timely hiring.
• Coordinate with temporary staffing partners to process requests, track assignments, and ensure accurate onboarding, timekeeping, and invoicing for temporary employees.
• Partner with supervisors and managers to support staffing needs.
• Provide administrative support across HR and payroll, including processing employee changes, maintaining accurate HR records, and assisting with payroll updates and audits.
• Coordinate onboarding and offboarding activities to ensure required documentation, system entries, and orientations are completed accurately and on time.
• Assist employees with benefits enrollments and changes, answer benefit and leave questions, and help resolve issues involving benefits and payroll discrepancies.
• Maintain employee files, HR databases, and HRIS systems with strong attention to detail and confidentiality.
• Support HR compliance through help with internal audits, reporting, and documentation aligned with federal and state employment laws.
• Assist with employee relations by documenting concerns, facilitating communication, and supporting a positive, respectful workplace.
• Prepare and distribute recurring HR reporting (weekly, monthly, quarterly) covering headcount, attendance, and other key metrics.
• Support HR initiatives and communications in a unionized environment.
• Participate in HR projects aimed at improving processes and strengthening employee engagement and satisfaction.
• Perform other duties as assigned.

What you bring

• Bachelor's degree from an accredited university in Human Resources, Business Administration, or a related field.
• 3+ years of experience in HR with focus on HR administration, compliance, and employee support.
• Bilingual (Spanish/English) required.
• Experience in manufacturing or another fast-paced environment is preferred.
• Union experience highly preferred.
• Ability to support shift workers by coming in early or staying later periodically.
• Strong proficiency in Microsoft Office Suite and HRIS/payroll systems.
• Excellent interpersonal and communication skills with a customer-service mindset.
• Ability to maintain confidentiality, prioritize multiple tasks, and meet deadlines.
• Food manufacturing experience is a plus.

Technologies: Microsoft Office Suite, HRIS, payroll systems.