Human Resources Generalist

VALCOURT BUILDING SERVICES L C; Morgan Hill (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

VALCOURT BUILDING SERVICES L C is seeking an on-site HR Generalist to support branch hiring and orientations in English and Spanish. The role guides supervisors on attendance, performance, and policy adherence while escalating risks to the Regional HR Manager.

You will manage leave requests, accommodations, and workers’ compensation in partnership with Benefits and HR leadership, and assist with audits and reporting. Travel 30–40% across locations is expected.

Qualifications

• 3+ years HR generalist experience, including at least 2 years supporting California employees.
• Bilingual English/Spanish with clear written and spoken communication.
• Ability to handle confidential matters and meet statutory deadlines.
• Proficient in HRIS and Microsoft Office; valid driver’s license.

Responsibilities

• Provide on-site HR support for branch hiring and orientations in English and Spanish.
• Coach supervisors on attendance, performance, and policy application; escalate risks as needed.
• Coordinate leave, accommodations, and workers' compensation with Benefits and Regional HR Manager.
• Prepare corrective-action documentation with escalation to Regional HR Manager as required.
• Support HR reporting, audits, and compliance training coordination.

Skills

Bilingual English/Spanish

Strong communication

Judgment & discretion

Time management

Prioritization

Education

BA/BS in HR or Business Administration

Tools

HRIS (Paycom)

Microsoft Office

Job description

The HR Generalist provides on-site support to a safety-sensitive, predominantly Spanish-speaking workforce, advising supervisors on employee relations and compliance while escalating risks to the Regional HR Manager. This role will help to establish consistent, scalable branch-level HR processes.Core ResponsibilitiesHiring & OnboardingProvide local support to branch hiring at the direction of the Talent Acquisition Team and the hiring manager — on-site interview logistics, local-hire requirementsCoordinate and facilitate weekly orientations for incoming field and office staff in English and Spanish, serving as primary presenter for operational expectations and day-to-day proceduresPartner with HR Shared Services onboarding staff, providing the in-person and regional support corporate cannot deliver remotelyEvaluate orientation effectiveness against retention and early turnover data; recommend content or delivery changes to the Regional HR ManagerEmployee Relations & Supervisor SupportServe as daily HR contact for employees and front-line supervisors at assigned locationsCoach front-line supervisors on attendance, performance, and consistent policy application; assess where inconsistent application is creating risk and raise it proactivelyGather facts on routine attendance and performance concerns and escalate as necessary to the Regional HR ManagerDraft and issue corrective-action documentation for routine, well-supported matters. Consult the Regional HR Manager before issuing corrective action that involves a final written warning or termination recommendation, an employee who has recently engaged in protected activity, or an employee with known medical restrictions or a pending accommodation requestEscalate any harassment, discrimination, retaliation, wage-claim, or safety-retaliation allegation to the Regional HR Manager immediately and without independent investigationLeave, Accommodations & Workers’ CompensationServe as the branch-level intake point for leave requests (CFRA, FMLA, PDL, paid sick leave, company leaves) and route to the Benefits Department; partner with HR Shared Services and the Regional HR Manager on coordination, communication, and case managementTrack intermittent and continuous leave usage at assigned locations; coordinate return-to-work logistics with operationsWork within process standards and templates set by the Sr. Director of Benefits & Compliance. Eligibility and designation determinations are issued by the Benefits Department; escalate concurrent, intermittent, disputed, or accommodation-implicating cases to the Regional HR ManagerSupport and coordinate workers' compensation modified duty where available, with the Regional HR Manager and Corporate HR.Recognize when a leave, injury, or performance matter implicates accommodation obligations and escalate to the Regional HR Manager before responding to the employeePerformance, Training & DevelopmentSupport the rollout and ongoing administration of the performance review cycle at assigned locations as programs are established by HR Shared Services — including supervisor readiness, completion tracking, and follow-through on documented commitmentsProvide field-level input on program design: assess execution in jobsite-based, Spanish-speaking, multi-shift environment and recommend adjustments to the Regional HR ManagerCoordinate delivery and completion of required compliance training in coordination with HR Shared Services and in partnership with the Regional HR Manager; track completion and drive follow-up on outstanding assignmentsDeliver internal and Regional HR Manager–developed training to field and office staff in English and SpanishAssess supervisor capability gaps and recommend targeted coaching or trainingCompliance, Records & ReportingSupport Corp HR in maintaining personnel, medical, and I-9 records per EEO, privacy, and retention requirements in PaycomExecute periodic personnel-file and I-9 audits under the direction of HR Shared Services or Regional HR Manager— including employee communication, document collection, and follow-through to closure; report systemic gaps to the Regional HR ManagerTrack HR-required training completion and HR-owned certifications; assess exposure and drive resolution with the responsible supervisor. Safety training, safety certifications, and jobsite readiness tracking are owned by the Safety/EHSI function.Prepare and interpret branch headcount, turnover, leave, and employee-relations reportingCoordinate with HR Shared Services and branch operations on timely submission of required records within established deadlinesRespond to benefits and pay questions; coordinate resolution with Benefits and Payroll departmentTransfers & OffboardingManage transfers and offboarding in conjunction with HR Shared Services, with attention to entity and multi-location requirementsEscalate any transfers or terminations between Valcourt entities to the Regional HR Manager before processing, as these may carry separate hire and separation obligationsBranch Administrative SupportThe following supports branch operations and is expected to represent a limited portion of the role. Administrative and data-entry duties are not to exceed approximately 20% of total working time. The Regional HR Manager will review actual time allocation by task category quarterly, document the result, and rebalance duties as needed.Receive and process PTO/time-off requests for assigned locations; confirm supervisor approval, enter approved absences into the branch operations calendar, and submit to Payroll per established deadlines[PENDING APPROVAL] Support branch operational data entry in Computer Ease as assigned, in coordination with branch operations leadershipQualifications Required3+ years HR generalist experience, including at least 2 years supporting California employeesBilingual English/Spanish — able to interpret and translateAbility to communicate clearly and professionally in written and spoken English, sufficient to prepare documentation, correspond with corporate functions, and present in group settingsDemonstrated judgment with confidential and sensitive mattersManages competing priorities against statutory deadlinesHRIS and Microsoft Office proficiencyValid driver's license and insurable driving record requiredPreferredWindow cleaning, construction, roofing, building services, or multi-site field workforce experienceBA/BS in Human Resources or Business AdministrationPHR, SHRM-CP, or California-specific certificationMulti-entity experiencePhysical Demands, Work Environment & TravelTravel: Approximately 30–40%, between assigned locations and active jobsitesFrequent and sustained sitting and standing; frequent walking during jobsite visits, orientations, and training delivery.Occasional bending, stooping, kneeling, crouching, and climbing stairsOccasional lifting, carrying, and transporting of training materials, records boxes, and orientation supplies weighing up to 25 lbs