Human Resources Generalist

Cook County; Illinois; On-site; USD 65,000 - 90,000; Full time

Job summary

The Cook County Board of Review in Illinois seeks an experienced Human Resources Generalist to support recruitment, onboarding, investigations, and policy interpretation while balancing employee advocacy with organizational goals.

Responsibilities include workload planning, performance guidance, leave administration, and ensuring compliance with collective bargaining agreements, HRIS, and auditing requirements.

Qualifications

• Bachelor’s degree in HR, Labor Relations, or related field.
• PHR or SHRM-CP certification preferred.
• 5+ years HR experience across recruitment, relations, investigations, and performance management.
• Public-sector or unionized environment experience desirable.

Responsibilities

• Assist with workplace investigations involving misconduct, policy violations, harassment, discrimination, and employee complaints.
• Assist with coordination of full-cycle recruitment activities.
• Participate in interviews and provide guidance regarding lawful hiring practices.
• Maintain applicant tracking records and recruitment metrics.
• Assist Departments with workforce planning and succession planning.
• Provide guidance on employee performance issues.
• Assist with coaching and corrective action documentation.
• Prepare investigative summaries and recommendations.
• Ensure compliance with collective bargaining agreements through consistent interpretation, administration, and implementation of contractual provisions.
• Participate in grievance meetings and labor-management meetings.
• Support disciplinary investigations by reviewing disciplinary documentation for consistency and compliance and track disciplinary actions.
• Assist supervisors with performance evaluations.
• Provide coaching regarding employee performance issues.
• May administer leave programs such as FMLA, ADA accommodations, military leave, jury duty, bereavement leave, any other paid leave programs.
• Interpret and apply policies and procedures, recommend revisions, and promote consistent implementation across departments.
• Research employment law changes affecting the agency.
• Develop forms, templates, and standard operating procedures.
• Conduct supervisor training on performance management, harassment prevention, labor relations, and employment law compliance.
• Serve as a resource for employees and supervisors regarding HR policies and procedures.
• Assist with employee development initiatives.
• Maintain personnel files and HRIS records.
• Track HR metrics and prepare reports.
• Prepare salary studies.
• Assist with updating and maintaining the Board of Review Policy Handbook.
• Assist with audits and records retention.
• Support special HR projects and agency initiatives.

Skills

Recruitment

Employee relations

Policy interpretation

HRIS (Taleo)

Investigations

Leave administration

Education

Bachelor's degree in HR / related field

Tools

Taleo ATS

HRIS

Job description

JOB SUMMARY

The Cook County Board of Review (CCBOR) is a quasi-judicial agency that reviews and adjudicates property tax appeals. The Human Resources Generalist (HRG) will play a critical role in supporting our Human Resources Department by ensuring compliance with federal, state, and local employment laws, CCBOR policies, and collective bargaining agreements. Responsibilities include recruitment and onboarding, new hire orientation, employee and labor relations, leave administration, workplace investigations, policy interpretation, and performance management. The ideal candidate must exercise sound judgment, maintain confidentiality, and effectively balance employee advocacy with organizational objectives.

KEY RESPONSIBILTIES & DUTIES

• Assist with workplace investigations involving misconduct, policy violations, harassment, discrimination, and employee complaints.
• Assist with coordination of full-cycle recruitment activities.
• Participate in interviews and provide guidance regarding lawful hiring practices.
• Maintain applicant tracking records and recruitment metrics.
• Assist Departments with workforce planning and succession planning.
• Provide guidance on employee performance issues.
• Assist with coaching and corrective action documentation.
• Prepare investigative summaries and recommendations.
• Ensure compliance with collective bargaining agreements through consistent interpretation, administration, and implementation of contractual provisions.
• Participate in grievance meetings and labor-management meetings.
• Support disciplinary investigations by reviewing disciplinary documentation for consistency and compliance and track disciplinary actions.
• Assist supervisors with performance evaluations.
• Provide coaching regarding employee performance issues.
• May administer leave programs such as Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA) accommodations, military leave, jury duty, bereavement leave, any other paid leave programs.
• Interpret and apply policies and procedures, recommend revisions, and promote consistent implementation across departments.
• Research employment law changes affecting the agency.
• Develop forms, templates, and standard operating procedures.
• Conduct supervisor training on performance management, harassment prevention, labor relations, and employment law compliance.
• Serve as a resource for employees and supervisors regarding HR policies and procedures.
• Assist with employee development initiatives.
• Maintain personnel files and Human Resources Information System (HRIS) records.
• Track HR metrics and prepare reports.
• Prepare salary studies.
• Assist with updating and maintaining the Board of Review Policy Handbook.
• Assist with audits and records retention.
• Support special HR projects and agency initiatives.

The duties listed are not set forth for the purpose of limiting the assignment of work. They are not construed as a complete list of the many duties normally to be performed under a job title or those to be performed temporarilyoutside an employee’s normal line of work.

Attention Applicants: Please note that as part of ongoing job architecture initiatives the Cook County Board of Review is reviewing job titles and corresponding grades which may be subject to change.

QUALIFICATIONS

• Bachelor’s degree in Human Resources, Labor Relations, Industrial Relations, Organizational Development or a related field from an accredited college or university, is required. PHR or SHRM-CP certification preferred.
• 5+ years of progressively responsible human resources experience across multiple HR disciplines, including recruitment, employee and labor relations, workplace investigations, performance management, leave administration, policy administration, and organizational development. Experience in a public-sector or unionized environment is highly desirable.
• Experience conducting workplace investigations.
• Experience administering ADA and FMLA.
• Experience using an HRIS and applicant tracking system. Taleo experience is highly desirable.
• Experience interpreting collective bargaining agreements is preferred.

Resume and application must clearly indicate the duration and nature of work experience and education for consideration in accordance with all minimum and preferred qualifications.

PHYSICAL REQUIREMENTS

• Visual acuity to review and edit written communications for long periods of time.
• Walking between offices and buildings may be required.
• Repetitive use of hands to handle and/or operate standard office equipment.
• Regular use of a telephone to communicate.
• Ability to occasionally lift files of voluminous documents.

BENEFITS PACKAGE

• Medical, Dental, and Vision Coverage
• Basic Term Life Insurance
• Pension Plan and Deferred Compensation Program
• Employee Assistance Program
• Paid holidays, vacation, and sick time
• You may qualify for the Public Service Loan Forgiveness Program (PSLF)

Forfurtherinformationonourexcellentbenefitspackage,pleaseclickonthefollowinglink:

http://www.cookcountyrisk.com

Any offer of employment will be contingent on the applicant passing a background check and any required pre-employment testing.

RESIDENCY REQUIREMENTS

As an employee at the Board of Review, if you do not currently live in Cook County you will have six (6) months from date of hire to establish actual residency within Cook County.

TheCCBORprohibitsallunlawfuldiscriminationinitshiringandpromotional process.

COOK COUNTY BOARD OF REVIEW IS AN EQUAL OPPORTUNITY EMPLOYER