Human Resources Generalist

Genki Sushi USA, Inc.; Honolulu (HI); On-site; USD 65,000 - 75,000; Full time

Job summary

Genki Sushi USA, Inc. is seeking a hands-on Human Resources Generalist to support a fast-paced, multi-location operation across recruiting, employee relations, HRIS administration, payroll, and compliance.

You will partner with Operations and Restaurant Management to identify staffing needs and help improve retention, while maintaining accurate HR records and ensuring policy adherence. The role requires strong communication, organizational skills, and a discreet approach to handling confidential

Qualifications

• Previous experience in Human Resources, preferably in a fast-paced or multi-location environment.
• Strong communication, interpersonal, organizational, and problem-solving skills.
• Excellent attention to detail and follow-through.
• Ability to manage multiple priorities and work independently.
• High level of discretion when handling confidential information.
• Proficiency with Microsoft Office, particularly Excel.
• Experience with HRIS/payroll systems; ADP, 7shifts/7punches, and Toast preferred.
• A positive, team-oriented attitude and a genuine interest in supporting employees.

Responsibilities

• Lead recruiting efforts, including job postings, candidate screening, interviews, reference checks, and hiring events.
• Partner with Operations and Restaurant Management to identify staffing needs and improve employee retention.
• Manage employee records, onboarding documentation, job descriptions, and HR files.
• Serve as the primary administrator for HRIS systems and ensure employee information is accurate and up to date.
• Support payroll processing, including timesheet review, tips, deductions, reimbursements, bonuses, incentives, and off-cycle payroll.
• Monitor overtime, employee transfers between locations, and related labor reporting.
• Respond to employee and manager questions regarding HR policies, benefits, payroll, and hiring.
• Assist with employee relations matters and investigate employee concerns while maintaining confidentiality.
• Train and support managers on HR processes and HRIS systems.
• Partner with Accounting and Operations to ensure accurate employee and payroll information.
• Maintain compliance with company policies and applicable employment requirements.
• Provide support to the HR Manager and assist with HR projects as needed.

Skills

Recruiting

Employee relations

HRIS administration

Payroll processing

Communication

Organizational skills

Problem-solving

Discretion

Education

Bachelor's degree in Human Resources

Tools

ADP

7shifts

7punches

Toast

Excel

Job description

We are seeking a Human Resources Generalist to join our team and support our employees and operations across recruiting, employee relations, HRIS administration, payroll, and compliance.

This is a hands-on role for an organized, people-focused HR professional who enjoys a fast-paced environment, solving problems, and working closely with managers and employees.

Key Responsibilities

• Lead recruiting efforts, including job postings, candidate screening, interviews, reference checks, and hiring events.
• Partner with Operations and Restaurant Management to identify staffing needs and improve employee retention.
• Manage employee records, onboarding documentation, job descriptions, and HR files.
• Serve as the primary administrator for HRIS systems and ensure employee information is accurate and up to date.
• Support payroll processing, including timesheet review, tips, deductions, reimbursements, bonuses, incentives, and off-cycle payroll.
• Monitor overtime, employee transfers between locations, and related labor reporting.
• Respond to employee and manager questions regarding HR policies, benefits, payroll, and hiring.
• Assist with employee relations matters and investigate employee concerns while maintaining confidentiality.
• Train and support managers on HR processes and HRIS systems.
• Partner with Accounting and Operations to ensure accurate employee and payroll information.
• Maintain compliance with company policies and applicable employment requirements.
• Provide support to the HR Manager and assist with HR projects as needed.

What We’re Looking For

• Previous experience in Human Resources, preferably in a fast-paced or multi-location environment.
• Strong communication, interpersonal, organizational, and problem-solving skills.
• Excellent attention to detail and follow-through.
• Ability to manage multiple priorities and work independently.
• High level of discretion when handling confidential information.
• Proficiency with Microsoft Office, particularly Excel.
• Experience with HRIS/payroll systems; ADP, 7shifts/7punches, and Toast preferred.
• A positive, team-oriented attitude and a genuine interest in supporting employees.

Why Join Us?

This is an opportunity to take ownership of a diverse HR role where your work directly impacts recruiting, employee experience, payroll accuracy, and the success of our operations.

If you’re an HR professional who enjoys being hands-on, building relationships, and making things happen, we’d love to hear from you!