Human Resources Generalist

Commonpoint Queens; Center (TX); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Generous paid time off

Professional development support

Employee discounts

Job summary

Commonpoint Queens is looking for a Human Resources Generalist to manage HR operations across nearly 3,000 staff members at over 80 program sites. The role involves recruiting, onboarding, and providing HR support, ensuring staff receive accurate and timely assistance.

The ideal candidate will have a Bachelor's degree in Human Resources and 2–4 years of experience in an HR role. Strong communication and organizational skills are essential, along with familiarity with HRIS systems.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
• 2–4 years of professional experience in a human resources role.
• Familiarity with HRIS systems; experience with Workday or ADP is a plus.
• Demonstrated ability to handle confidential information with discretion.

Responsibilities

• Assist in recruiting activities including job postings and interview scheduling.
• Manage the onboarding process for new hires across multiple sites.
• Respond to general HR inquiries and provide guidance on policies.
• Track and report HR metrics related to staffing and turnover.

Skills

Interpersonal skills

Communication skills

Organizational skills

Attention to detail

Problem-solving skills

Education

Bachelor’s degree in Human Resources

Professional experience in HR (2–4 years)

Tools

HRIS systems

Google Suite

Workday

ADP

Job description

Human Resources Generalist Job Description

It’s fun to work in a company where people truly BELIEVE in what they’re doing! We’re committed to bringing passion and customer focus to the business.

ABOUT COMMONPOINT

At Commonpoint, community is at the heart of everything we do. With more than 90 program sites and flagship locations in Little Neck, Bayside, Forest Hills, East Elmhurst, and Jamaica, we proudly serve over 125,000 individuals each year. From early childhood to older adulthood, we support people from all walks of life on their journeys from crisis to stability and empowerment. Our wide range of programs, spanning social services, education, and recreation, reflects our mission to build a more connected, inclusive, and thriving community for all.

ABOUT THE ROLE

To continue advancing the impact we have across the communities we serve, Commonpoint is hiring a Human Resources Generalist situated within the Human Resources Department. The Human Resources Department plays a vital role in supporting the agency’s people operations across more than 80 sites and a workforce of nearly 3,000 staff. The individual hired as Human Resources Generalist will manage day-to-day HR operations, including onboarding, employee relations, and HRIS administration, ensuring that staff receive timely, accurate, and mission-aligned HR support. This role reports directly to HR Business Partner.

ROLE RESPONSIBILITIES

Recruitment & Onboarding

• Assist in recruiting activities, including job postings, interview scheduling, and offer coordination.
• Lead and manage the end-to-end onboarding process for all new hires across multiple sites, ensuring a consistent and welcoming experience.
• Prepare and distribute new hire paperwork, offer letters, and onboarding materials in compliance with agency and regulatory requirements.
• Monitor onboarding completion and follow up on outstanding documentation, background checks, and required training.
• Continuously evaluate and improve onboarding workflows to enhance the new hire experience and reduce time-to-productivity.

Employee Relations & Compliance

• Respond to general HR inquiries and provide guidance to staff on HR policies and procedures.
• Support employee relations functions, including documentation, investigations, and resolution tracking.
• Assist in tracking and reporting HR metrics related to staffing, turnover, onboarding completion, and employee engagement.

HRIS & Data Management

• Maintain and update employee records in the HRIS system in accordance with agency standards and applicable regulations.
• Run routine reports from HRIS system to support workforce planning and audit readiness.
• Assist with data integrity audits to ensure employee records are accurate and up to date.

Training & Staff Development

• Coordinate training sessions, HR events, and staff development initiatives.

Multi-Site HR Support

• Serve as an HR liaison for assigned program sites, building relationships with site managers and providing on-site HR support as needed.

Offboarding & Separation

• Coordinate separation processes including exit interviews, final paperwork, and system deactivations.

QUALIFICATIONS & KEY ATTRIBUTES

MINIMUM QUALIFICATIONS

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
• 2–4 years of professional experience in a human resources role.
• Familiarity with HRIS systems; experience with Workday or ADP.
• Demonstrated ability to handle confidential information with the highest level of discretion.
• High attention to detail and ability to manage multiple priorities.
• Excellent organizational, interpersonal, and communication skills.
• Commitment to diversity, equity, and inclusion in the workplace.
• Willingness to occasionally travel to offices located in Queens, the Bronx, and Manhattan.
• Proficiency in Google Suite.

PREFERRED QUALIFICATIONS

• Experience working in a nonprofit, social services, or mission organization is a plus.
• Knowledge of federal, state, and NYC employment laws and regulations.
• Bilingual skills are a plus.

KEY ATTRIBUTES FOR THIS ROLE

• Strong ability to build relationships and communicate effectively with staff at all levels of the organization.
• Ability to exercise sound judgment, elevate issues appropriately, and thrive in a fast-paced, high-volume environment.
• Strong analytical and problem-solving skills with a solutions-oriented mindset and commitment to diversity, equity, and inclusion.

COMPENSATION & BENEFITS

Commonpoint offers competitive base salaries benchmarked against comparable nonprofit organizations in the New York metropolitan area. Salaries are determined based on internal and external equity, as well as each position’s scope, qualifications, and organizational impact. We believe in compensating staff fairly and consistently, ensuring that all salary decisions align with our mission-driven commitment to equity and transparency.

To maintain fairness across the organization, salary offers are set according to established salary bands and are not subject to negotiation. New hires typically start near the beginning of the salary range to allow for growth based on performance, professional development, and tenure.

Our total rewards package reflects our dedication to employee well-being, growth, and recognition. Current benefits include:

• Tiered health, dental, and vision insurance options.
• Pension plan and 403(b) retirement savings opportunities.
• Generous paid time off and family-supportive policies.
• Professional development and education support to foster career growth.
• Recognition and appreciation programs for exemplary performance.
• Employee discounts on programs and services.
• Access to free amenities, including private seasonal pool clubs and fitness facilities at select locations.
• Long-service severance upon retirement.

Salary Range: $55,000 - $65,000

WORKING CONDITIONS & JOB DETAILS

WORKING CONDITIONS

• Primary office-based environment with regular travel to program sites across Queens, the Bronx, and Manhattan.
• Sedentary work with occasional lifting up to 20 pounds.
• Prolonged periods of sitting at a desk and working on a computer.
• Ability to work flexible hours, including occasional evenings or weekends as needed.

JOB DETAILS

Location: 58-20 Little Neck Parkway, Little Neck, NY, 11362

Working Schedule: Monday – Friday, 9:00am – 5:00pm

Non-Union Position

In Person