Human Resources Generalist

Shop Doen; California, Northern (MO, KY); Hybrid; USD 41,000 - 48,000; Full time

Job summary

DÔEN in Van Nuys, CA is seeking a Human Resources Generalist to manage payroll, employee relations, and HR operations across HQ and warehouse. This non-exempt role requires strong data accuracy, compliance, and the ability to balance in-office and remote work in a hybrid model.

Responsibilities include end-to-end payroll processing, warehouse HR partnership, and general HR support; 3+ years of HR generalist experience and proficiency with payroll systems are essential, with occasional travel to

Qualifications

• 3+ years of HR generalist experience with direct payroll experience.
• Experience supporting a warehouse, distribution center, or frontline workforce preferred.
• Working knowledge of federal and state employment law (FLSA, ACA, FMLA, ADA, etc.).
• Proficiency with HRIS and payroll systems (e.g., Rippling).
• Strong Excel skills and data comfort.

Responsibilities

• Own end-to-end payroll processing for hourly and salaried employees, ensuring accuracy and on-time delivery each pay cycle.
• Reconcile timekeeping data prior to payroll submission.
• Serve as the primary point of contact for payroll questions, discrepancies, and corrections.
• Ensure compliance with wage and hour laws across multiple states.
• Partner with VP of HR to investigate employee relations issues and support safety initiatives.
• Spend two days a week at the warehouse.

Skills

Payroll processing

Rippling HRIS

Excel

Communication

Confidentiality

Tools

Payroll software

Job description

Founded by Santa Barbara-born sisters, Margaret and Katherine Kleveland, and a Collective of partners, DÔEN was launched in 2016 and is a digitally-led, multi-channel fashion and lifestyle brand. Our mission is to create lasting, beautiful collections while supporting individuals in all aspects of the organization, supply chain, and community. We work with domestic and international partners who share our values and commitment to gender and social equality, and we give back by partnering with foundations that directly benefit our employees, value chain, and surrounding communities.

We are an Equal Opportunity Employer.

Description of Duties:

Title: Human Resources Generalist

Classification: Non-Exempt

Hourly Rate *: $30.00 - $35.00

Schedule*: Hybrid (3 days a week in office split between HQ and Warehouse,2 days remote)

Reports to: VP, Human Resources

Location: Van Nuys, CA

Essential Duties and Responsibilities

Payroll

• Own end-to-end payroll processing for hourly and salaried employees, ensuring accuracy and on-time delivery each pay cycle.
• Reconcile timekeeping data prior to payroll submission.
• Serve as the primary point of contact for payroll questions, discrepancies, and corrections.
• Ensure compliance with federal, state, and local wage and hour laws across multiple states.
• Partner with Finance/Accounting on payroll-related reporting, journal entries, and audits.
• Maintain payroll records and support year-end processes (W-2s, tax filings, etc.).

Warehouse HR Partnership

• Serve as the primary HR point of contact for warehouse leadership and employees.
• Provide guidance to supervisors on performance management, attendance policies, and disciplinary actions.
• Support recruitment and onboarding for warehouse roles, including scheduling day one orientations.
• Partner with VP of HR to investigate and help resolve employee relations issues at the warehouse.
• Support safety and compliance initiatives in partnership with EHS/operations leaders.
• Spend two days a week at the warehouse.

General HR Support

• Maintain accurate employee records in the HRIS and assist with quarterly employee clothing allowances.
• Assist with unemployment claims, worker's comp coordination, and HR inbox.
• Help drive engagement initiatives and respond to employee questions across the employee lifecycle.
• Assist with other HR projects and initiatives as needed

Qualifications and Skills

• 3+ years of HR generalist experience, with direct payroll experience required
• Experience supporting a warehouse, distribution center, or other hourly/frontline workforce strongly preferred
• Working knowledge of federal and state employment law (FLSA, ACA, FMLA, ADA, etc.)
• Proficiency with Rippling HRIS and payroll system
• Strong Excel skills and comfort working with data
• Excellent communication skills and ability to build trust across all levels of the organization
• Ability to handle sensitive and confidential information with discretion
• This role requires you to be at HQ one day a week, the warehouse two days a week, and two days remote.

Communication

Effectively and consistently communicates contract and compliance directives to staff. Encourages interactive discussions and maintains an open-door policy. Ensures that staff are properly informed about matters relating to the company.

Relationships and Attitude

Models professionalism by maintaining effective working relationships, following all policies and procedures, and approaching challenges with a proactive and positive attitude. Also develops strong, trusted relationships with colleagues and partners. Models good attendance by adhering to the regular work schedule, and at times works additional or varied hours to accommodate workflow.

Problem Solving

Has the ability to analyze problems and implement acceptable solutions.

Confidentiality

Maintains the confidentiality of all business documents and correspondence.

Physical Requirements:

• Must be able to perform essential duties satisfactorily with reasonable accommodation
• Periods sitting at a desk, typing, sketching and working on a computer
• Able to lift/move/push/pull objects up to 25lbs
• Able to walk, sit and stand for extended periods of time
• Able to operate equipment such as computers, copy machines, phones
• Must be able to access various areas of a given location

* Compensation will be determined based on experience and other factors permitted by law.

* The hybrid model may be rescinded at any time due to business needs or the company’s discretion.