Human Resources Generalist

Harbor Health; Boston (MA); Hybrid; USD 64,000 - 96,000; Full time

Benefits offered by this job

Health, dental, vision, life, and-dis­

Disability insurance

403(b) Savings Plan

Generous Paid Time Off + 11 holidays

Job summary

Harbor Health Services is seeking a Human Resources Generalist to support the corporate HR team in Mattapan, MA. This full-time role combines in-office collaboration with remote work, ensuring timely onboarding, salary placement, and compliant HR practices.

The incumbent will handle employee relations, investigations, performance guidance, and HRIS maintenance while supporting audits and policy development. Massachusetts residency is required.

Qualifications

• BA/BS in HR, Business, or related field with 2–4 years of HR experience.
• Master’s in Business or HR with 2 years HR experience.
• PHR or SHRM-CP certification preferred.
• Strong organizational and time management skills.
• Excellent communication and customer-service skills.

Responsibilities

• On-boarding for managers and new hires; salary placement; issue letters; process documents.
• Manage employee relations; investigations; proper documentation; clear communications.
• Implement and manage accommodations process.
• Counsel managers on performance issues and needs.
• Process promotions, reclassifications; maintain personnel files in HRIS.
• Create and interpret salary evaluations.
• Support monthly orientation programs.
• Ensure compliance with federal and state regulations.
• Consult with staff to ensure understanding of policies and laws.
• Assist with policy development and regulatory audits.

Skills

Excellent communication

Organizational skills

Time management

Customer service

Written and verbal communication

Travel readiness

Bilingual (English/Spanish, etc)

Education

BA or BS in HR/Business or related field

Master’s degree in Business or HR

PHR or SHRM-CP certification preferred

Tools

HRIS/ATS

HRMS

Training applications

MS Word

Excel

PowerPoint

Outlook

Job description

Human Resources Generalist

FT 40 HRS

Harbor Health Services - Corporate, Mattapan, MA, US

Salary Range: $64,063.00 To $96,145.00 Annually

Harbor Health Services is an innovative, growing, mission-based organization that lives, serves and collaborates with our community members to achieve our mission to help individuals reach their full potential through access to local, affordable services that promote health. Harbor provides medical, behavioral health, dental, and support services to more than 34,000 patients in Boston, the South Shore, and Cape Cod. Harbor Health also operates two Program for All-Inclusive Care for the Elderly in Mattapan and Brockton, To help further the mission of Harbor, we are looking for an extremely talented Human Resources Generalist to join our Human Resources Department. This is not a remote position. Harbor Health offers an excellent, comprehensive benefits package including Health, Dental, Vision, Life, & Disability insurance, 403b Savings Plan, Generous Paid Time Off plus 11 additional Holidays and much more!

Role: The Human Resources Generalist will be responsible for performing Human Resources related duties on a professional level and will work closely with the Manager of Human Resources in supporting designated locations. The ideal candidate will be an excellent communicator (written and verbal) with extensive onboarding and employee relations experience (Engagement, Progressive Discipline, Performance Management and Performance Improvement Plans) and up to date knowledge of MA employment law. Our ideal candidate will also be resourceful, self-motivated, flexible and adaptable, and proficient in time management. The ability to innovate and learn quickly will be pivotal to success in this role. This position is based out of our corporate office in Mattapan, MAand will be hybrid (both in office and remote work). The necessity to be in the office will fluctuate according to tenure, successful completion of onboarding and training, and business needs. Candidates must reside in Massachusetts and live within a commutable distance to our Boston area locations.

Responsibilities

• Ensures that the on-boarding process for both managers and new hires is timely and seamless; assesses and determines salary placement on established scales; creates and issues offer letters; processes requisite employment documents.
• Proactively maximizes positive employee relations by building successful relationships with employees and partnerships with managers; manages employee relations issues and conducts fair and thorough investigations, ensures proper documentation of employee statements, recommends appropriate resolutions in accordance with laws, regulations, and/or policies, and composes accurate, timely, and clear communications regarding the outcome.
• Implements and manages the interactive process for accommodations.
• Counsels managers on employee performance issues and responds to employee needs.
• Processes employment-related transactions including promotions, reclassifications, etc.; maintains personnel files both manually and via HRIS.
• Creates & interprets salary evaluations.
• In conjunction with other assigned staff, implements and attends monthly orientation program.
• Ensures compliance with all federal and state regulations including required reporting.
• Consults with employees and managers by providing feedback, recommendations and information to ensure consistent interpretation of HHSI policies and procedures and federal and state legislation.
• Participates in the development of policies and procedures.
• Prepares for and participates in regulatory audits; conducts periodic internal audits as needed

Requirements

• BA or BS in Human Resources, Business, or a related field, with 2-4 years of experience in a professional business environment performing Human Resources functions as described above
• Or Master’s degree in Business or Human Resources, with 2 years in a professional business environment performing Human Resources functions as described above
• Excellent organizational and time management skills
• Excellent customer service skills, both in person and on the telephone
• Excellent written, verbal, and listening communication skills
• Demonstrated ability to identify and manage employee relations issues
• Comprehensive knowledge of state and federal employment laws
• Proven ability to influence, negotiate and build partnerships with all levels of management
• Intermediate knowledge of Microsoft Word, Excel, PowerPoint, and Outlook
• Understanding and ability to fully utilize HRIS systems including recruitment (ATS), personnel (HRMS), and training applications
• PHR or SHRM-CP certification preferred
• Bi-lingual English/Spanish, English/Vietnamese, English/Brazilian Portuguese a plus
• Must be able to travel in a timely manner to Harbor Health sites as needed

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

The salary range and/or hourly rate listed is a good faith determination of base compensation that may be offered to a successful applicant for this position at the time of this job advertisement.

When determining actual base salary and/or rate, several factors may be considered as applicable (e.g. location, years of relevant experience, education, training, and other factors as permissible by law). As such, most offers will not be at the top of the salary range.

Monday through Friday. Position will be hybrid (both in office and remote work). Candidates must reside in Massachusetts. Full Time, 40 hours