Human Resources - Employee Relations Manager

PalAmerican Security; Salt Lake City (UT); On-site; USD 90,000 - 120,000; Full time

Job summary

PalAmerican Security seeks an Employee Relations Manager to oversee employee relations programs, investigations, and policy compliance across the organization. You will serve as a trusted advisor to operational leaders, ensuring alignment with employment laws.

You will mentor the People & Culture team, manage investigations into harassment and discrimination, and coordinate responses to external inquiries while maintaining confidentiality and professional standards.

Qualifications

• Bachelor's degree in HR, Business Administration, or related field required.
• Minimum of 5 years in HR with emphasis on employee relations and compliance.
• SHRM-CP/SHRM-SCP/PHR/SPHR/CPHR or equivalent preferred.

Responsibilities

• Leads employee relations programs and investigations across the organization.
• Advises management on disciplinary actions and policy matters.
• Ensures compliance with employment laws and coordinates external inquiries.

Skills

Communication

Employee relations

Investigations

HR compliance

Conflict resolution

Policy administration

Regulatory knowledge

Relationship building

Judgment/ discretion

Education

Bachelor's degree in Human Resources or related field

Tools

HRIS

Microsoft Office

Job description

The Employee Relations Manager is responsible for overseeing employee relations, workplace investigations, employment law compliance, policy administration, and regulatory requirements across the organization. This role serves as a trusted advisor to operational leaders, supporting the resolution of employee concerns while ensuring compliance with federal, state, provincial, and local employment laws.

Supervisory Responsibilities

• Provides guidance and support to People & Culture team members regarding employee relations, compliance, and policy matters.
• Assists in the development and delivery of workplace investigations, policy compliance, and employment law.
• Serves as a mentor and subject matter expert on employee relations and compliance best practices.

Detailed Duties/Responsibilities

• Leads and facilitates employee relations programs and related initiatives throughout the organization.
• Advises management on the appropriate resolution of employee relations issues, performance concerns, disciplinary actions, and workplace conflicts.
• Conducts and oversees workplace investigations, including harassment, discrimination, retaliation, and other employee complaints.
• Ensure compliance with applicable employment laws and regulations and partners with legal counsel when necessary.
• Coordinates responses to external agency inquiries, including EEOC, Department of Labor, unemployment, wage and hour, and other regulatory matters.
• Assists in managing legal claims related to employment matters, partnering with internal stakeholders and external counsel as needed.
• Supports workers' compensation processes, including investigation, documentation, reporting, and claim tracking.
• Maintains, develops, reviews, and updates company policies and procedures.
• Performs other related duties as required.

Required Skills/Abilities

• Excellent verbal, written, and interpersonal communication skills.
• Thorough knowledge of employee relations, workplace investigations, employment law, and HR compliance principles.
• Strong conflict resolution, mediation, and problem-solving skills.
• Ability to exercise sound judgment while handling sensitive and confidential information.
• Ability to build credibility and maintain positive working relationships at all organizational levels.
• Knowledge of federal, state, provincial, and local employment regulations.
• Proficiency in Microsoft Office Suite and Human Resources Information Systems (HRIS).

Education and Experience

• Bachelor's degree in Human Resources, Business Administration, Labor Relations, or a related field required.
• Minimum of 5 years of Human Resources experience with an emphasis on employee relations, compliance, workplace investigations, and policy administration.
• Experience supporting multi-site operations preferred.
• Professional HR certification (SHRM-CP, SHRM-SCP, PHR, SPHR, CPHR, or equivalent) preferred.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to occasionally travel as required.
• Must be able to lift up to 15 pounds at times

THE PALAMERICAN DIFFERENCE

With our depth of knowledge, our focus on innovation and our never-ending desire for self-improvement, PalAmerican is your best choice when looking for a dedicated security partner committed to exceeding your highest expectations.

SECURITY SERVICES FROM THE INDUSTRY'S TOP EXPERTS

Our mission is to provide our clients with the finest security services and products that enable them to run their operations with minimal effort, backed up with a strong commitment to our people. PalAmerican seeks to create and maintain an environment where every employee is rewarded according to their contribution and well supported by our company training.