Senior Director, Field Human Resources (Southwest Division)

QXO; McKinney (TX); On-site; USD 120,000 - 170,000; Full time

Job summary

A prominent organization is seeking a Human Resources Director for its Southwest Division. This role requires a strategic leader to oversee HR operations across 100+ branch locations in Texas and neighboring states. The ideal candidate will have extensive HR experience, proven leadership in multi-site environments, and a commitment to fostering an inclusive workplace culture. The position demands strong knowledge of federal and state employment laws, alongside exceptional communication skills to align HR initiatives with business objectives.

Qualifications

• 8–12+ years of progressive HR leadership experience.
• At least 3–5 years in a multi-site or regional role.
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred.
• Experience supporting locations across the Southwest region is a plus.

Responsibilities

• Serve as a trusted advisor to regional leadership teams.
• Lead regional HR strategy and talent acquisition.
• Oversee employee relations investigations and compliance.
• Oversee complex employee relations investigations, conflict resolution, and performance issues, ensuring fairness and consistency.
• Ensure adherence to federal, state, and local labor laws across all Southwest states in the region.
• Partner with legal, compliance, and corporate HR teams to mitigate risk and maintain a positive employee experience.
• Lead regional talent acquisition strategies and partner with recruiting teams to fill critical roles.
• Drive performance management processes, including coaching leaders on goal setting, feedback, and performance improvement plans.
• Facilitate leadership development, training programs, and organizational capability‑building initiatives.
• Champion company culture and values across all regional operations.
• Design and execute programs that foster employee engagement, diversity, equity, inclusion, and belonging.
• Lead change management efforts to support organizational growth, restructuring, and transformation initiatives.
• Oversee HR teams within the Southwest region, providing leadership, mentorship, and professional development.
• Develop and manage regional HR budgets, staffing models, and resource allocation.
• Partner with corporate HR Centers of Excellence (COEs) to ensure alignment in compensation, benefits, learning, and HRIS processes.

Skills

Employee relations

Strategic HR leadership

Talent management

Multi-state employment laws

Interpersonal communication

Education

Bachelor’s degree in Human Resources or related field

Master’s degree

Tools

HRIS

Job description

Human Resources Director – Southwest Division

Job Title: Human Resources Director – Southwest Division

Location: McKinney, Texas

Department: Human Resources

Reports To: Senior Vice President, Human Resources - Field

Position Summary

The Human Resources Director serves as the strategic HR leader for 100+ branch locations across the Southwest region. This role partners closely with regional and local leadership to align HR strategies with business objectives, drive organizational effectiveness, ensure compliance with employment laws, and cultivate a high‑performance, people‑centric culture. The HR Director will oversee all aspects of HR operations within the region, including talent acquisition, employee relations, workforce planning, performance management, leadership coaching, and change management.

Key Responsibilities

Strategic Leadership & Business Partnership

• Serve as a trusted advisor to regional leadership teams, aligning HR initiatives with business goals.
• Lead the regional HR strategy in support of workforce planning, talent development, engagement, retention, and succession planning.
• Use HR metrics, analytics, and insights to drive data‑informed decision‑making and improve regional performance.

Employee Relations & Compliance

• Oversee complex employee relations investigations, conflict resolution, and performance issues, ensuring fairness and consistency.
• Ensure adherence to federal, state, and local labor laws across all Southwest states in the region.
• Partner with legal, compliance, and corporate HR teams to mitigate risk and maintain a positive employee experience.

Talent Management & Development

• Lead regional talent acquisition strategies and partner with recruiting teams to fill critical roles.
• Drive performance management processes, including coaching leaders on goal setting, feedback, and performance improvement plans.
• Facilitate leadership development, training programs, and organizational capability‑building initiatives.

Culture, Engagement & Change Management

• Champion company culture and values across all regional operations.
• Design and execute programs that foster employee engagement, diversity, equity, inclusion, and belonging.
• Lead change management efforts to support organizational growth, restructuring, and transformation initiatives.

HR Operations & Regional Oversight

• Oversee HR teams within the Southwest region, providing leadership, mentorship, and professional development.
• Develop and manage regional HR budgets, staffing models, and resource allocation.
• Partner with corporate HR Centers of Excellence (COEs) to ensure alignment in compensation, benefits, learning, and HRIS processes.

Qualifications

Education & Experience

• Bachelor’s degree in Human Resources, Business Administration, or related field required; Master’s degree preferred.
• 8–12+ years of progressive HR leadership experience, with at least 3–5 years in a multi‑site or regional role.
• SHRM‑CP, SHRM‑SCP, PHR, or SPHR certification strongly preferred.
• Experience supporting locations across the Southwest region is a plus.

Knowledge, Skills & Abilities

• Strong understanding of multi‑state employment laws, HR best practices, and regulatory compliance.
• Exceptional interpersonal, communication, and relationship‑building skills.
• Proven ability to influence leaders, drive change, and implement strategic initiatives.
• High emotional intelligence, discretion, and a commitment to confidentiality.
• Able to travel regularly throughout the region (25–40%).

Success Factors

• Strategic thinker with strong business acumen.
• Resilient, adaptable, and comfortable navigating ambiguity.
• Empathetic leader who builds trust and fosters strong team engagement.
• Results‑driven, with a commitment to continuous improvement and operational excellence.

QXO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Seniority level: Director

Employment type: Full‑time