Human Resources Director

Willow Ridge REHAB; Shelby (NC); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive salary based on experience

Medical, dental, vision insurance

PTO

Holiday pay

Growth opportunities

Job summary

Willow Ridge Rehabilitation & Living Center is seeking an experienced Human Resources Director to lead the HR team and oversee staffing, onboarding, employee relations, compliance, benefits, and training. This role partners with facility leadership to maintain a positive workplace culture while supporting resident care.

The HR Director will drive engagement, retention, and professional development, manage HRIS records, and plan workforce strategy in a fast-paced healthcare environment.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
• Minimum of 5 years of progressive HR experience.
• Healthcare/long-term care HR experience strongly preferred.
• Knowledge of employment laws, HR compliance, and best practices.
• Experience with recruitment, onboarding, employee engagement, and retention strategies.
• Excellent communication, organizational, and leadership skills.

Responsibilities

• Oversee day-to-day HR operations for the facility, including recruitment, onboarding, and retention.
• Partner with leaders to identify staffing needs and create recruitment strategies.
• Coordinate new-hire orientation and onboarding experience.
• Manage employee relations, coaching, investigations, and workplace concerns.
• Ensure compliance with federal, state, and local employment laws and regulations.
• Support benefits administration, payroll coordination, workers' compensation, and leaves.

Skills

Recruitment

Onboarding

Employee relations

HR policies

Staff development

Leadership

Education

Bachelor's degree in HR or related field

Job description

Human Resources Director

Location: Willow Ridge Rehabilitation & Living Center
Job Type: Full-Time
Industry: Healthcare / Skilled Nursing & Rehabilitation

Join a Team Voted a Great Place to Work® Four Years in a Row!

Willow Ridge Rehabilitation & Living Center is seeking an experienced, motivated, and people-focused Human Resources Director to join our leadership team.

This is an excellent opportunity for an HR professional who enjoys being actively involved in the employee experience—from recruiting and onboarding new team members to supporting employee relations, engagement, retention, and workplace culture.

At Willow Ridge, we believe that taking great care of our residents starts with taking great care of our team. If you are passionate about building strong teams and creating a positive workplace where employees can succeed, we would love to connect with you.

Position Overview

The Human Resources Director is responsible for overseeing day-to-day human resources operations for the facility, including recruitment, onboarding, employee relations, compliance, benefits administration, training, employee engagement, and retention.

Working closely with facility leadership, the HR Director serves as a trusted resource for employees and managers while helping maintain a positive, professional, and supportive work environment.

Key Responsibilities

• Lead recruitment, interviewing, onboarding, and retention efforts for nursing and non-nursing positions

• Partner with department leaders to identify staffing needs and develop effective recruitment strategies

• Coordinate new-hire orientation and support a positive onboarding experience

• Manage employee relations matters, including coaching, investigations, corrective action, and workplace concerns

• Ensure compliance with federal, state, and local employment laws, regulations, policies, and HR best practices

• Support benefits administration, payroll coordination, workers' compensation, and leave management

• Maintain accurate employee files, documentation, and HRIS records

• Support employee engagement, recognition, retention, and professional development initiatives

• Assist leadership with workforce planning and succession planning

• Coordinate employee training and ongoing education requirements

• Help plan employee appreciation activities and facility events that strengthen workplace culture

• Promote a culture of teamwork, accountability, communication, and respect throughout the facility

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field preferred

• Minimum of 5 years of progressive Human Resources experience

• Healthcare, skilled nursing, or long-term care HR experience strongly preferred

• Strong knowledge of employment laws, HR compliance, employee relations, and HR best practices

• Experience with recruitment, onboarding, employee engagement, and retention strategies

• Excellent communication, organizational, problem-solving, and leadership skills

• Ability to manage multiple priorities in a fast-paced healthcare environment

• Ability to handle sensitive and confidential information with professionalism and discretion

• PHR, SPHR, SHRM-CP, or SHRM-SCP certification preferred but not required

What We Offer

• Competitive salary based on experience

• Comprehensive medical, dental, and vision insurance

• Paid Time Off (PTO)

• Holiday pay

• Supportive leadership and a collaborative team environment

• Opportunities for professional growth and advancement

• The opportunity to make a meaningful impact on employee experience, workplace culture, and resident care