Human Resources Director

BMA Group Global; San Juan (PR); On-site; USD 135,000 - 165,000; Full time

Benefits offered by this job

Competitive benefits

Training plan

Job summary

BMA Group Global, a fast-growing fintech lender in Puerto Rico, seeks a Director of Human Resources to join the executive team.

Lead and develop the full HR function, shape culture, and design talent strategies; manage payroll, benefits, and compliance on-site with the COO.

Qualifications

• Senior HR leadership experience required.
• Experience building culture and high-performing teams.
• On-site, full-time role in Puerto Rico.

Responsibilities

• Design and execute full human capital strategy aligned to growth.
• Build organizational culture, employer brand, and talent branding.
• Lead and develop recruiting for sales and operations teams.
• Elevate hiring standards: hire fewer, better.
• Oversee payroll and benefits; administer policies and training.
• Develop training and leadership programs.
• Manage employee relations with diplomacy; coordinate with labor attorney.
• Ensure compliance with internal policies and labor practices.
• Partner with COO and executive team on HR initiatives.

Skills

Senior HR leadership

Analytical skills

Team leadership

Business mindset

Stakeholder management

Tools

ADP Payroll

Job description

Is one of the fastest-growing fintech lenders in Puerto Rico, serving more than 18,000 clients and backed by over 10,000 positive Google reviews. The company delivers fast capital and AI-driven payment solutions to small and medium-sized businesses across the island — saying “yes” when the bank says “no” and revolutionizing access to credit and commercial payments.

Role Overview

We are seeking a business-minded Director of Human Resources with deep, senior-level HR management experience, strong technological acumen, and a proven ability to build culture and high-performing teams. This leader will join the executive (C-level) team and professionalize the human capital function within a rapidly scaling organization. Prior experience in banking or financial services is not required — but proven senior HR leadership experience is mandatory.

Reports to

Chief Operating Officer (COO)

Team of 4 to 6 recruiters + 2 HR/benefits generalists

On-site, full-time

Location

Key Responsibilities

• Design and lead the full human capital strategy aligned to the company’s aggressive growth.
• Build and strengthen organizational culture, employer reputation, and talent brand.
• Lead and develop the recruiting team, focused primarily on sales and operations hiring.
• Elevate hiring standards: raise the hiring bar — hire fewer, hire better.
• Manage payroll and benefits through ADP; administer insurance, policies, and training programs.
• Design general training and leadership development programs.
• Handle employee relations with diplomacy and sound judgment; leverage the external labor attorney on retainer.
• Ensure compliance with internal policies and sound labor practices.
• Serve as a strategic partner to the COO and the executive team.

Candidate Profile

• High technological fluency; comfortable in a fintech / AI / LLM environment.
• Strong analytical and quantitative skills (math-savvy).
• Proven ability to build and lead teams.
• Diplomatic, collaborative, and firm leadership style — no drama, no ego.
• Business mindset: understands that HR exists to help the company grow.
• Senior HR leadership experience: mandatory. Deep HR management experience is required.
• No prior experience in the financial services industry required.

Compensation

• Total package: up to $150K combining base + bonuses + benefits.
• Competitive benefits, insurance, and training plan.