Human Resources Director

Serena & Lily; San Francisco (CA); Hybrid; USD 160,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, vision

401k plan

Paid time off & holidays

Job summary

Serena & Lily in Sausalito, CA is seeking a strategic Director, HR Business Partner to serve as a key people partner and catalyst for organizational excellence. In this hands-on role, you will be the primary HR business partner for our headquarters population, driving talent management, workforce planning, and learning and development strategies.

You will partner with HR leadership to lead enterprise-wide initiatives, mentor leaders, and align staffing with business priorities while reporting to

Qualifications

• 8+ years of progressive HR experience, with at least 4-5 years in a strategic HR business partner or similar role.
• Demonstrated expertise in talent management, talent development, learning and development, and workforce planning.
• Track record of designing and executing strategic initiatives that drive organizational effectiveness and employee engagement.
• Strong business acumen, analytical skills, and ability to translate business strategy into people strategy.
• Excellent communication, presentation, and influence skills; comfort presenting to senior leadership.
• Experience leading and managing direct reports; ability to develop and mentor talent.
• Excellent project management skills; ability to manage multiple priorities and stakeholders.
• Commitment to employee advocacy and ethical HR practices

Responsibilities

• Serve as the strategic HR business partner for headquarters leadership, providing guidance on talent, organizational development, employee relations, and people strategy
• Build strong relationships with business leaders across the headquarters organization, understanding their business objectives and translating them into people strategies
• Lead employee relations initiatives, performance management, and organizational development for the 200-person headquarters population
• Lead comprehensive talent management strategy including succession planning, high-potential identification, and critical role mapping
• Execute talent development programs, coaching, and mentorship initiatives to build leadership capabilities
• Oversee individual development plans, career pathing, and advancement opportunities for emerging talent
• Lead workforce planning initiatives including headcount forecasting, organizational design, and capacity modeling
• Partner with business leaders to align staffing models with strategic priorities and business needs
• Analyze organizational trends, identify capability gaps, and recommend solutions to support business objectives
• Execute the company’s learning and development strategy, designing and delivering training programs that support employee development and business needs
• Develop leaders at all levels through targeted coaching, assessment, and development programs
• Measure L&D program effectiveness and ROI; continuously enhance offerings based on business impact and employee feedback
• Lead and support special HR projects that have company-wide impact, such as organizational restructures, cultural initiatives, or new HR programs
• Partner with SVP, HR and Talent to drive strategic HR initiatives across the enterprise
• Influence and align multiple departments to achieve HR and organizational development objectives
• Manage and develop the Facilities Coordinator, providing mentorship and support
• Foster a collaborative, high-performance team environment

Skills

HR Business Partner

Talent Management

Workforce Planning

Leadership Development

Employee Relations

Strategic Thinking

Job description

Director, Human Resources Business Parter

SAUSALITO, CA (hybrid)

Serena & Lily is seeking a strategic and business-focused Director, Human Resources Business Parter to serve as a key people partner and catalyst for organizational excellence. In this role, you will be the primary HR business partner for our headquarters employee population, driving talent management and people initiatives that directly impact business success. Additionally, you will partner with HR leadership to lead special projects that support enterprise-wide talent, organizational development, and people strategy initiatives.

This is a hands-on strategic role that blends business partnership with direct execution of talent management, talent development, workforce planning, and learning and development strategy. You’ll be a trusted advisor to senior leaders, an advocate for employees, and a driving force in shaping our organizational culture and capability.

Based in our Sausalito office, you will be on-site 2-3 days per week and report to the SVP, HR and Talent.

Responsibilities:

HR Business Partnership & Organizational Leadership

• Serve as the strategic HR business partner for headquarters leadership, providing guidance on talent, organizational development, employee relations, and people strategy
• Build strong relationships with business leaders across the headquarters organization, understanding their business objectives and translating them into people strategies
• Lead employee relations initiatives, performance management, and organizational development for the 200-person headquarters population

Talent Management & Talent Development

• Lead comprehensive talent management strategy including succession planning, high-potential identification, and critical role mapping
• Execute talent development programs, coaching, and mentorship initiatives to build leadership capabilities
• Oversee individual development plans, career pathing, and advancement opportunities for emerging talent

Workforce Planning & Organizational Effectiveness

• Lead workforce planning initiatives including headcount forecasting, organizational design, and capacity modeling
• Partner with business leaders to align staffing models with strategic priorities and business needs
• Analyze organizational trends, identify capability gaps, and recommend solutions to support business objectives
• Execute the company’s learning and development strategy, designing and delivering training programs that support employee development and business needs
• Develop leaders at all levels through targeted coaching, assessment, and development programs
• Measure L&D program effectiveness and ROI; continuously enhance offerings based on business impact and employee feedback

Enterprise-Wide HR Projects & Initiatives

• Lead and support special HR projects that have company-wide impact, such as organizational restructures, cultural initiatives, or new HR programs
• Partner with SVP, HR and Talent to drive strategic HR initiatives across the enterprise
• Influence and align multiple departments to achieve HR and organizational development objectives
• Manage and develop the Facilities Coordinator, providing mentorship and support
• Foster a collaborative, high-performance team environment

Qualifications:

• 8+ years of progressive HR experience, with at least 4-5 years in a strategic HR business partner or similar role
• Demonstrated expertise in talent management, talent development, learning and development, and workforce planning
• Track record of designing and executing strategic initiatives that drive organizational effectiveness and employee engagement
• Strong business acumen, analytical skills, and ability to translate business strategy into people strategy
• Excellent communication, presentation, and influence skills; comfort presenting to senior leadership
• Experience leading and managing direct reports; ability to develop and mentor talent
• Excellent project management skills; ability to manage multiple priorities and stakeholders
• Commitment to employee advocacy and ethical HR practices

The Ideal Candidate

You are a strategic partner who combines business savvy with genuine passion for people development. You excel at building trust with senior leaders while serving as an advocate for employees. You thrive in a hands-on environment where you:

• See HR as a strategic business function and can translate business challenges into people solutions
• Are equally comfortable conducting leadership coaching, designing organizational structures, facilitating strategic meetings, and executing tactical HR initiatives
• Build strong relationships and trust with leaders across all organizational levels
• Navigate complex people issues with diplomacy, sound judgment, and business perspective
• Take ownership of results and drive projects from conception through successful completion
• Model learning orientation and continuously develop your own HR and business leadership capabilities

Nice to Have

• Experience in retail, e-commerce, or consumer brands; SHRM certification
• Experience leading organizational development or change management initiatives
• Familiarity with HR technology platforms, data analytics tools, or executive coaching experience

Compensation

• $160-180k per year is the anticipated starting base pay for this role. This range represents the low and high end of the anticipated base salary range for this role. The actual base pay is dependent upon many factors, such as experience, education, and skills.
• This role is eligible for performance-based bonus compensation and equity
• Employees (and their families) are covered by medical, dental, vision, and basic life insurance should they choose to participate in Serena & Lily's benefits. Employees can enroll in our company's 401k plan. During the first year of employment, full-time employees accrue twenty-one days of PTO and seven paid holidays throughout the year.

About Serena & Lily

• Serena & Lily is a design-driven home furnishings company founded on the principle that beautiful, expertly crafted products should be accessible to all. We create furniture, bedding, lighting, and décor that elevates everyday life. With a commitment to quality, sustainability, and exceptional customer experience, we have grown into a beloved lifestyle brand trusted by customers across North America.

Equal Opportunity Employer

• Serena & Lily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, veteran status, or any other protected characteristic.