Human Resources Coordinator (Program Assistant I)

State of Colorado; Golden (CO); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

PERA pension

Parental leave

Tuition benefits

Life insurance

Disability insurance

Training opportunities

Tech access

EAP

Job summary

Colorado School of Mines in Golden, Colorado is seeking an HR Coordinator (Program Assistant I) to serve as the front door to HR, supporting recruitment, onboarding, and benefits administration in a fast-paced higher education setting.

The role focuses on delivering excellent service to faculty, staff, students, and applicants, with opportunities to gain exposure to Workday, NeoGov, SharePoint, and other enterprise HR technologies.

Qualifications

• Front-desk/reception experience in a fast-paced office.
• Experience handling confidential information.
• Ability to support multiple HR programs and projects.
• Strong communication and organizational skills.
• Experience with HR systems preferred (Workday, SharePoint).

Responsibilities

• Greet and assist faculty, staff, students, and applicants.
• Respond to inquiries via walk-in, phone, email, and online channels.
• Coordinate onboarding sessions and HR trainings.
• Assist with HR communications, reporting, and document management.
• Maintain confidential personnel records.

Skills

Customer service

HR operations

Onboarding

Event coordination

Microsoft Office

Tools

Workday

NeoGov

SharePoint

Applicant tracking systems

Learning management platforms

Job description

Colorado School of Mines (Mines) is an internationally preeminent teaching and research university dedicated to meeting the resource development needs of a rapidly evolving, technology-based society. Mines was selected by the Colorado State Legislature as the state's first "exemplary institution" of public higher education due to our "high degree of responsibility and capability with regard to academic and administrative functions." Colorado's oldest public university, Mines is located in Golden, Colorado at the gateway of the Rocky Mountains, 13 miles west of downtown Denver and 21 miles south of Boulder.

NOTE: This posting may be used to fill one or more positions.

MINES IS PROUD TO OFFER EXCELLENT BENEFITS TO ATTRACT AND RETAIN EXTRAORDINARY TALENT. OUR PERKS INCLUDE:

• Medical, Dental, and Vision Insurance
• Generous vacation and sick leave plus 13 paid holidays
• State pension plan (PERA)
• Parental Leave
• Reduced cost tuition for employee and family members
• Life and Disability Insurance
• Professional growth and training opportunities
• Access to technology and equipment
• Colorado State Employee Assistance Program
• Access to a world-class recreation center
• Interaction with an international population and cultural events

Are you highly organized, customer-focused, and interested in launching or growing a career in Human Resources?

The Human Resources team at Colorado School of Mines is seeking an enthusiastic and service-oriented HR Coordinator (Program Assistant I) to serve as the front door to HR while supporting a wide variety of recruitment, onboarding, and benefits administration initiatives. This is an outstanding opportunity for someone who enjoys helping people, thrives in a fast-paced environment, and wants to build a strong foundation in Human Resources and higher education administration. Professional experience in fast-paced, clinical, insurance or other high-volume, privacy-oriented settings is highly desired! The successful candidate will join a collaborative HR team supporting more than 1,500 employees and will play an important role in delivering exceptional service to faculty, staff, students, applicants, and campus visitors.

Why Join Us?

• Excellent entry point into the Human Resources profession
• Opportunity to gain broad exposure across recruitment, employee services, training, communications, and HR operations
• Work with a team where recent incumbents have successfully promoted into higher-level opportunities
• Develop expertise in systems such as Workday, NeoGov, SharePoint, and other enterprise HR technologies
• Make a meaningful impact by helping employees and candidates navigate important HR processes and services

What You'll Do

As the HR Coordinator, you will be the primary point of contact for the Human Resources office and provide critical administrative and program support across the organization.

Customer Service & HR Operations

• Welcome and assist faculty, staff, students, job candidates, and visitors
• Respond to walk-in, phone, email, and online inquiries
• Manage shared HR inboxes and triage requests appropriately
• Conduct employment background checks and maintain vendor relationships
• Support recruitment activities, interview logistics, and hiring processes
• Assist with HR communications, website updates, reporting, and document management
• Maintain confidentiality while handling sensitive employee information

Systems & Administrative Support

• Provide front-line support for HR systems including Workday, applicant tracking systems, and learning management platforms
• Maintain HR records and electronic files
• Coordinate onboarding sessions, trainings, and recurring HR programs
• Create presentations, reports, spreadsheets, and other HR resources
• Manage SharePoint and support department-wide administrative processes

Event Coordination

• Assist with employee recognition events, onboarding programs, job fairs, wellness initiatives, and training sessions
• Coordinate rooms, catering, communications, materials, and logistics
• Support department projects and strategic initiatives as needed

The Ideal Candidate

Our most successful team members are:

• Warm and approachable
• Highly organized and detail-oriented
• Excellent listeners who make others feel heard and supported
• Skilled at de-escalating concerns and providing outstanding customer service
• Adaptable professionals who can successfully balance competing priorities in a busy environment
• Resourceful individuals who can anticipate needs and help keep multiple stakeholders organized and informed

Work Environment

This position is a fully in-person role located on the Colorado School of Mines campus in Golden, Colorado. The HR office experiences significant walk-in, phone, and email traffic, making this an excellent opportunity for someone who thrives in a collaborative, energetic, customer-facing environment. You'll interact daily with employees, students, faculty, job candidates, and members of the public while helping create an exceptional HR experience for the Mines community.

Please note: This position reports to campus Monday - Friday; 8:00am - 5:00pm

Residency Requirement: This posting is only open to residents of the State of Colorado at the time of submitting your application.

Class Code & Classification Description: H4R1XX Program Assistant I

MINIMUM QUALIFICATIONS:

Minimal Level of Education and Experience:

At least four years of professional experience working in an operational or administrative support, office management, reception and clerical support role which must have included:

• Demonstrated face-to-face customer servicein a professional, office setting
• At least one year in a Front-desk, reception environment
• Experience handling confidential or sensitive information
• Experience managing in-person, electronic and over-the-phone communications
• Demonstrated experience with Microsoft Office applications

EXPERIENCE MUST BE CLEARLY DOCUMENTED IN THE "WORK HISTORY" SECTION OF YOUR APPLICATION.

"See Resume" will not be accepted. Part-Time work will be pro-rated.

OR

Education and Experience: A combination of related education and/or relevant experience in an occupation related to the work assigned equal to four (4) years. (TRANSCRIPTS MUST BE ATTACHED FOR EDUCATIONAL SUBSTITUTION CREDIT)

PREFERRED QUALIFICATIONS:

• Prior State Service
• Experience supporting human resources, recruiting, employee services, or benefits and leave teams
• Experience processing or coordinating pre-employment background checks
• Workday experience highly preferred
• Experience in healthcare, insurance, or other highly confidential environments
• Knowledge of records management, compliance, or HIPAA-related practices

CONDITIONS OF EMPLOYMENT:

• Background check

Appeal Rights: An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.

As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.

Review of the completed, signed, and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at [e-mail] within ten (10) calendar days from your receipt of notice or acknowledgment of the Department’s action.

For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules.

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. The Colorado Department of Public Health and Environment is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator at [e-mail].