Human Resources Coordinator (Bilingual Spanish)

DO & CO AG; New York (NY); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Complimentary meals

Medical, dental, vision benefits

401(k) eligibility

Job summary

DO & CO AG in New York is seeking a dynamic Human Resources Coordinator (Bilingual Spanish) to join our team. You will serve as a liaison between HR and staff, manage the HR inbox and inquiries, and support onboarding, transfers, promotions, and terminations across the employee lifecycle.

The role requires bilingual English/Spanish, strong HR policy knowledge, and experience with HRIS/payroll systems. Travel between locations is occasional, and exposure to hospitality or airline contexts is a

Qualifications

• Bachelor's degree preferred in HR, business, or related field
• 1–3 years HR experience in a large or multi-unit setting
• Bilingual English and Spanish required
• Strong understanding of HR policies and employment law
• Experience with HRIS and payroll systems (Ceridian/Dayforce preferred)
• High discretion and ability to maintain confidentiality of sensitive information
• Excellent organizational, time-management, and communication skills
• Experience in union environments, food service, hospitality, or airlines is a plus

Responsibilities

• Serve as the primary liaison between HR and employees, delivering service and hospitality
• Manage the HR inbox, phone lines, and mail; escalate inquiries to HR as needed
• Respond to employee HR questions or direct to appropriate contact
• Support onboarding, transfers, promotions, and terminations across the employee lifecycle
• Administer unemployment claims and related hearings or responses
• Ensure termination paperwork is completed and filed accurately
• Assist with Leaves of Absence tracking and related payments
• Facilitate new hire onboarding, including Form I‑9 completion
• Handle inquiries and documentation for Workers' Comp, verifications, and subpoenas
• Maintain accurate employee records in the HRIS and ensure data integrity
• Assist with timekeeping, attendance, and payroll processing
• Support compliance reporting and required HR documentation
• Provide general administrative support to the HR team and projects

Skills

Bilingual English/Spanish

HR policies

Onboarding

Discretion & confidentiality

Education

Bachelor's degree in HR or related field

Tools

Ceridian/Dayforce HRIS

Microsoft Office

Job description

We have an incredible opportunity for a dynamic, energetic, and eager Human Resources Coordinator (Bilingual Spanish) in New York!

About DO & CO

We have a passion for hospitality culinary delights on every banquet floor and in the sky. With the three business segments of Airline Catering, International Event Catering, and Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate in 33 locations, 12 countries and 3 Continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly - sometimes beyond our own expectations.

Responsibilities

• Serve as the primary liaison between the HR department and employees, delivering exceptional service and hospitality to all staff members.
• Manage the HR inbox, phone lines, and mail; escalate inquiries to appropriate HR personnel when necessary.
• Respond to employee HR-related questions or direct them to the appropriate point of contact promptly.
• Support the entire employee lifecycle including onboarding, transfers, promotions, and terminations.
• Administer and respond to all unemployment claims, including requests for hearings and rebuttals.
• Ensure all termination-related paperwork is accurately completed and properly filed.
• Assist with tracking and correspondence related to employee Leaves of Absence and associated payments.
• Facilitate new hire onboarding, including completion of Form I-9 for employment eligibility verification.
• Process and respond to inquiries and documentation requests for Workers' Compensation claims, employment verifications, wage verifications, national medical support notices, and legal subpoenas.
• Ensure data integrity by maintaining accurate, complete, and up-to-date employee records within the HRIS.
• Assist with timekeeping, attendance tracking, and payroll processing functions.
• Support compliance-related reporting and maintain required documentation.
• Provide general administrative support to the HR team and contribute to departmental projects.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field, preferred.
• 1-3 years of HR experience, ideally in a large or multi-unit organization.
• Bilingual English and Spanish, required.
• Solid understanding of HR policies, employment law, and HR best practices.
• Experience using HRIS and payroll systems; Ceridian/Dayforce experience preferred.
• High level of discretion and ability to maintain confidentiality of sensitive information.
• Strong organizational and time-management skills with keen attention to detail.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience in the union environment, food service, hospitality, or airline industry is a plus.
• Willingness to travel occasionally between company locations.

What We Offer

• Pay range: $26.00 - $30.00 hourly.
• Complimentary daily meals, including breakfast, lunch, and dinner.
• Medical, dental, and vision benefits for eligible full-time employees.
• 401(k) eligibility for full-time employees.
• A workplace committed to culinary excellence, innovation, and exceptional hospitality.
• Genuine career-development opportunities, both nationally and internationally.
• The opportunity to represent and collaborate with a global leader in luxury gourmet entertainment.

Diversity & Inclusion Statement

DO & CO provides equal employment opportunities. Applicants will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other protected characteristic.

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