Human Resources Coordinator

Elevo; San Diego (CA); Hybrid; USD 44,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision insurance

401(k) Plan (4% Employer Match)

Generous PTO

Short-Term Disability

Life Insurance

Job summary

Elevo is seeking a Human Resources Coordinator in San Diego, CA for a hands-on role supporting Employee Relations and HR processes across Field Operations.

The role requires clear communication, strong organization, and discretion handling sensitive employee matters; travel to the Central Office in Pacific Beach 1–2 times per month is expected.

Qualifications

• 3+ years of Human Resources experience, including experience supporting Employee Relations matters.
• Proficiency in Microsoft Office and/or Google Workspace.
• Experience working with HRIS and HR case management systems; experience with ADP, HubSpot, or similar platforms is preferred.

Responsibilities

• Support Managers and Employees in resolving a variety of employee relations matters, including meetings to understand concerns, gathering information, addressing policies and procedures.
• Conduct workplace investigations and fact-finding, including interviews, documentation of findings, and recommendations.
• Provide initial case management and support for workers’ compensation, attendance, and return-to-work planning.
• Review documentation and provide guidance regarding Paid Sick Leave and attendance policies.
• Respond to inquiries through HR channels and initial intake of employee concerns.
• Assist with unemployment claims, wage audits, labor matters, and virtual hearings as needed.
• Support DOJ notification processes in partnership with HR leadership.
• Support end-of-program, resignation, termination, and other employment-status processes.
• Maintain accurate HR case files, trackers, and documentation for reporting and follow-up.
• Educate employees and managers on HR processes and SOPs.
• Attend monthly in-office meetings and participate in HR initiatives.
• Perform other related duties as assigned.

Skills

HR experience

MS Office / Google Workspace

Communication

Confidentiality

Case management

Education

HR certification (preferred)

Tools

HRIS

ADP

HubSpot

Job description

Human Resources Coordinator

Job Type: Full-Time, Hybrid

Location: San Diego, CA

Pay: $44,000–$56,000

BENEFITS

• Health (Elevo covers 50% of medical premium)
  Dental & Vision (Elevo covers 75%)

• No Cost, Short-Term Disability & Basic Life Insurance

• 401(k) Plan (4% Employer Match)

• Generous PTO

ABOUT US

Elevo’s mission is to transform the well-being of students so they look forward to coming to school. Our WASC-accredited curriculum engages students through fun, physically active games, sports, and enrichment activities focused on arts, humanities, and STEM. The services we provide include Expanded Learning Opportunities Programs, Before & After School Programs, Summer & Intersession Programs, and more. Our programs offer opportunities for students to learn, move, and thrive together beyond classroom walls while developing essential life skills. We continue to build our capacity as we expand our programs to more districts.

THE ROLE

The Human Resources (HR) Coordinator is a hands-on role that provides Employee Relations and Human Resources support to employees and Field Operations within an assigned region. The HR Coordinator is responsible for the initial intake, documentation, coordination, and timely handling of employee matters, including workplace investigations, Workers’ Compensation, attendance and policy guidance, employee inquiries, and other People Operations processes.

This role requires strong communication, organization, attention to detail, and sound judgment. The HR Coordinator will independently manage assigned employee matters while partnering with Senior HR Coordinators and Employee Relations leadership for guidance, review, and escalation when appropriate. The ideal candidate is comfortable having sensitive employee conversations, preparing clear and professional documentation, managing multiple priorities, and following cases through completion.

KEY RESPONSIBILITIES

• Support Managers and Employees in resolving a variety of employee relations matters, including conducting meetings to understand concerns, gathering relevant information, addressing workplace issues, and providing guidance on company policies and procedures.

• Conduct workplace investigations and fact-finding, including employee interviews, documentation of findings, and preparation of preliminary HR recommendations, escalating complex or sensitive matters for additional review as appropriate.

• Provide initial case management and support for work-related injury claims, including employee outreach, gathering required information, monitoring treatment and work status, and coordinating with Field Operations and the HR Admin to support timely follow-up, accommodations, and return-to-work planning. Escalate ongoing or complex Workers’ Compensation matters as appropriate.

• Review employee documentation, including doctor’s notes and attendance-related information, and provide guidance regarding Paid Sick Leave, attendance, and applicable company procedures.

• Respond to employee and management inquiries through designated HR channels and conduct initial intake of employee concerns, ensuring matters are addressed, assigned, or escalated appropriately.

• Assist with unemployment claims, wage audits, labor commission matters, and virtual hearings as needed.

• Support Department of Justice (DOJ) notification processes in partnership with the HR Compliance Coordinator and HR leadership.

• Support End-of-Program, resignation, termination, and other employment-status processes, coordinating with the HR Admin for applicable administrative and system updates.

• Maintain accurate HR case files, trackers, and documentation to support timely case management, reporting, and follow-up.

• Support the Employee Relations Manager and Senior HR Coordinators by educating employees and managers on HR processes and assisting with the implementation and maintenance of company policies and Standard Operating Procedures.

• Attend monthly in-office meetings and participate in HR Office Hours, trainings, and other People Operations initiatives as assigned.

• Perform other related duties as assigned.

POSITION QUALIFICATIONS

Requirements:

• 3+ years of Human Resources experience, including experience supporting Employee Relations matters.

• Proficiency in Microsoft Office and/or Google Workspace.

• Experience working with HRIS and HR case management systems; experience with ADP, HubSpot, or similar platforms is preferred.

• Working knowledge of Human Resources principles, practices, policies, and procedures.

• Demonstrated ability to handle confidential and sensitive employee matters with professionalism and discretion.

• Strong written and verbal communication skills, including the ability to communicate effectively with employees and management.

• Ability to exercise sound judgment, follow established processes, and recognize when matters require escalation.

• Must be willing to travel to the Central Office in Pacific Beach, San Diego, 1–2 times per month to collect HR-related mail and documents and attend monthly in-office meetings.

• HR certification is a plus.

Skills, Knowledge, & Traits:

• Strong organizational, time-management, and prioritization skills.

• Strong interpersonal skills and the ability to build effective working relationships.

• Excellent written and verbal communication skills and confidence communicating with employees and management.

• Strong attention to detail and commitment to accurate documentation.

• Ability to function effectively in a fast-paced environment.

• Ability to manage multiple cases, priorities, and deadlines simultaneously.

• Demonstrated sense of urgency, responsiveness, and follow-through.

• Sound judgment and critical-thinking skills.

• Comfortable conducting sensitive or difficult employee conversations.

• Ability to work independently while recognizing when additional guidance or escalation is appropriate.

• Collaborative approach to partnering with Field Operations and People team members.

• Commitment to confidentiality, professionalism, and consistency.

• Understanding of and alignment with the organization’s goals, mission, and plans.

This position's target annual base pay range is $44,000–$56,000. Final pay determinations may depend on various factors including, but not limited to, experience level, education, geographical location, knowledge, and skills. Elevo also offers a full range of health insurance benefits, 401(k) company match, and paid time off benefits.

Elevo is committed to creating a diverse work environment and is proud to be an equal-opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status. Elevo is an E-Verify employer.