Human Resources Coordinator

The Planet Group; Marlborough (MA); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player in Massachusetts is seeking an entry-level HR Associate to join their team. This role offers a fantastic opportunity for individuals eager to learn and grow within the HR field. You'll be the first point of contact for employees, addressing a variety of HR-related inquiries via phone and email. This position not only enhances your HR expertise but also allows you to contribute meaningfully to a supportive work environment. If you are passionate about helping others and looking to kickstart your HR career, this role is perfect for you.

Qualifications

• Strong interest in learning and growing within HR.
• Experience in customer service in retail or corporate settings.

Responsibilities

• Respond to employee inquiries related to HR policies and procedures.
• Document interactions and case updates in the ServiceNow system.

Skills

Customer Service

HR Knowledge

Education

Bachelor's Degree

Tools

ServiceNow

Job description

***New England area candidates only as this will be on-site 1 day per month***

Up to $19/hr depending on experience

HR Associate

Duration: 6 months with potential for extension

Must have:

Bachelor's degree

Customer Service oriented experience in a retail sales position or in a corporate setting

Quiet work space at home for remote work

Reliable high speed internet access

Some HR exposure

A top company to work for in MA is looking to hire for an entry level HR position within the organization. They would like to find a candidate that has a strong interest in learning and growing within HR. Great opportunity to gain HR experience. This position will provide internal support and assistance to employees with questions ranging from HR policies and procedures to benefits to leaves of absences and employee related questions. The primary inquiries will come via the phone. The remainder will be via email. As you will speak with 30-40 potential employees a day you will certainly respond and assist with a host of different HR related questions.

Duties & Responsibilities

• Respond to employee inquiries related to HR policies, procedures, and leaves of absence via phone, email, and dashboard tools
• Accurately document interactions and case updates in the ServiceNow case management system
• Ensure compliance with all applicable laws and regulations, including FMLA, state disability, paid family leave, ERISA, and local sick leave policies
• Reference internal resources, policies, and procedures to maintain and expand knowledge across HR Shared Services functions
• Administer leaves of absence accurately and on time, leveraging dashboard reports to manage workload
• Participate in cross-training to support team flexibility and business continuity
• Assist with special projects and other duties as assigned

At The Planet Group, we connect HR experts with opportunities that match their skills, goals, and ambition. From fast-moving startups to global enterprises, we partner with top organizations across industries—giving you access to roles where your contributions make a difference. Explore flexible options including contract, direct hire, and contract-to-hire, all supported by a team that puts people first.