Human Resources Coordinator

International SOS group; Baton Rouge (LA); Hybrid; USD 42,000 - 60,000; Full time

Job summary

International SOS is seeking an HR Coordinator in Baton Rouge to deliver comprehensive HR administration, reporting, and data management. You will support onboarding, offboarding, payroll processes, and HR systems like SuccessFactors and ADP.

You will collaborate with teams to ensure accurate data, timely transactions, and a smooth employee experience from hire to exit. Fridays are remote; Monday–Thursday are in-office, 8:00–4:30, full-time.

Qualifications

• 1–3 years HR related experience.
• Demonstrated ability to handle HR transactions with accuracy.

Responsibilities

• Provide and maintain HR admin support including onboarding, offboarding, payroll, and e-learning.
• Answer questions on ADP and SuccessFactors and HR systems.
• Be the point of contact for onboarding, offboarding, and staff changes.
• File employee paperwork into electronic/files systems.
• Run data updates and audits for accuracy and integrity.
• Assist with HR system upgrades and configuration projects.

Skills

Attention to detail

Data management

Team collaboration

Analytical thinking

Tools

ADP

SuccessFactors

E-Learning

Job description

At International SOS, we are in the business of protecting and saving lives. For 40 years, we have delivered customised security risk management, health, and wellbeing solutions to organisations worldwide. With a presence in 90 countries and a team of nearly 13,000 experts, we provide 24/7 support to help organisations fulfil their Duty of Care responsibilities.

Now, we’re looking for talented individuals to join our team and make a difference.

About the role

The Human Resources Coordinator acts as first point of contact for incoming questions, issues and requests received in the HR Ticketing System. Responds to tickets timely and effectively from employees and managers related to HR administration and operations. Provide accurate and timely processing of HR transactions and delivers outstanding customer services to internal and external customers. This role is a dive into HR data management, HR data collection and reporting. Provide hands‑on administrative support for various HR functions including onboarding, benefits, learning and development and data management.

This is a full-time Monday to Friday role (8:00 am to 4:30 pm) based out of our Baton Rouge office. Monday to Thursday are in office; Fridays are remote/work from home days.

Key responsibilities

• Provide and maintain effective full range of administrative support functions necessary to the Human Resources department including onboarding, offboarding, e-learning, payroll, etc.
• Answering questions on the ADP payroll system, Success Factors (Employee Central), and E-Learning
• Point of contact for onboarding, offboarding, and staff changes transactions.
• Filing of all employee paperwork into employee files.
• Primary contact for mass data updates in response to business changes/requirements, data correction requests, and data loads related to acquisitions, large changes and other business processes.
• Responsible for conducting routine data audits to ensure data accuracy and integrity.
• Participate in the review, testing, and implementation of SuccessFactors system upgrades, or HR systems configuration projects and enhancements.
• Keep up to date with latest HR trends and best practices.
• Provide documentation for HR Audits (internal and external) 10. Backup for distribution of HR Communications.
• Entry of Status Change forms based on the movements in the HR Movements. Additional paperwork where necessary (new contracts, rehires, amendments).
• Manage People Movements Library
• Introducing new hires to their team and the organization.
• Ensure standard process is in place to ensure a smooth on/off boarding experience.
• Performs other duties as assigned.

About you

• The person who holds this position will be required to not only work within a team, but is responsible for establishing and nurturing a team environment that facilitates smooth project delivery.
• The ability to solve problems and make concise and informed decisions is essential.
• A collaborative and confident personality will assist in facilitating your ability to interact with all key personnel thereby ensuring the effective delivery of contract requirements.

Required Skills and Knowledge

• 1-3 years HR related experience
• Experience preferred but not required in the oilfield /construction industry
• Demonstrated ability to fill positions on time, within budget and a high degree of client satisfaction
• Ability to work independently, pay careful attention to detail and manage multiple tasks in a fastpaced environment.
• Ability to analyse situations and take appropriate action consistent with company polices.
• Consistently demonstrate high level of drive, infectious to the surrounding environment. Preserves effectiveness and drive while maintaining composure in highly stressful or adverse situations.
• Promotes cooperation and commitment with the team towards the attainment of common goals.
• Develop fresh ideas that provide solutions to all types of workplace challenges which demonstrates initiative.
• Maintains accuracy, positive attitude and an open mind in the event of changes in business needs, conditions or work responsibilities.
• Diplomatically handles challenging or tense interpersonal situations.

Required Languages

Travel / Rotation Requirements

• Remote site visits as needed

By joining International SOS, you will contribute to a global network dedicated to protecting people and organisations. We offer a dynamic and respectful workplace where expertise, innovation, and collaboration drive our success.

13,000 experts | 1,200+ locations | 90 countries | 110+ languages